Human Resources Management

ViNNIE Torres, PHR

* ****** *****, ***, ****** Falls, NJ 07424

973-***-**** (cell) ( *************@*******.***

Human Resources Business Partner

PROFILE

An HRCI certified Professional in Human Resources with a proven track

record and expertise in the areas of talent management, benefits and

compensation, diagnostics, compliance, and team & leadership development.

He has built a reputation for his ability to quickly manage complex issues

achieving desired outcomes fairly, legally, effectively and efficiently.

His exposure in human resources include an educational and enrichment

"start up", advertising and public relations, insurance and financial

services, military and the federal government, healthcare, retail &

manufacturing, non-profit organizations, which include both union and non-

union environments.

CORE COMPETENCIES

10 years of progressive "hands on" Management Expertise ? HR Strategist ?

HR Generalist ? Leader ? Talent Management ? Labor and Employment

Specialist ? Compliance ? Strategic Contribution and Influence ? HRIS/HRMS

? Stewardship and Alignment ? Coaching and Partnering ? Employee Advocacy ?

Customer and Service Delivery Focus ? Results Orientation ? Pre-Employment

Assessment and Measurement Skills ? Personal Integrity and Credibility ?

Orientation & Onboarding

HRIS/SOFTWARE PeopleSoft ? Paylocity ? ADP ? Paychex ? Paycom ? Ceridian ?

Kronos ? Sage HRMS ? Ultipro ? Taleo ? iCIMS

PROFESSIONAL EXPERIENCE

LEWIS DIRECT, Baltimore, Maryland

Human Resources Business Partner (Consultant)

July 2010 - Present

An innovator in seamless direct marketing and customer support services

providing marketing research, strategy, creative, data management, campaign

tracking and analysis, print, mailing and fulfillment, telemarketing, e-

communications and social media integration.

. Partner with President and Senior Management team to ensure HR is

aligned with current/future organizational initiatives which led to

the creation of a three year HR Business Plan,

. Reorganized and administered all HR affairs including recruitment,

selection, training and orientation, workforce planning, benefits, and

compensation and employee relations.

. Coach managers and employees in the use of performance management

tools and processes linking human resources goals to business

strategy.

. Identified training needs with senior leadership and management team;

evaluate, plan and resource the appropriate training and development

activities using internal and external resources. Implemented staff

supervisory assessment survey. Created 6 month leadership development

class. Created electronic supervisor handbook that covers all aspects

of supervision with cheat sheets, checklists, and supporting

documentation and forms. Developed Supervisor Toolkits - monthly

newsletters covering key aspects of supervisor responsibilities such

as employee recognition, safety, and disciplinary matters.

. 89% of employees report a positive relationship with their supervisor.

Catholic Family & Community Services (CFCS), Paterson, New Jersey

Director of Human Resources

January

2012 - October 2014

CFCS is a religious non-profit organization that serves and addresses the

needs of individuals, families, groups and communities in the counties of

Morris, Passaic and Sussex. Programs and services include: 4 preschools,

after care programs, private school and residential services for

emotionally disturbed boys, aging services and adult day centers, foster

care program, veteran's services, mental health services, HIV/AIDS

services, drug and alcohol counseling services, disaster response and 4

food pantries among other community based programs.

. Recruited to help merge four agencies into one leading the

centralization and management of a full spectrum of HR operations,

systems and programs. Worked with Leadership and Senior Management to

restructure and streamline policies and procedures specifically

recruitment and staffing, onboarding and orientation, performance

management, employee relations, compensation, benefits, and training

and development. Oversaw leave of absence programs, restructuring new

personnel records, benefit and wellness programs and trained managers

and HR staff to efficiently and effectively handle general workplace

issues. Fostered a teamwork/open door environment conducive with

positive dialogue across the organization (400 employees and 14

sites).

. Merged 4 Employee Handbooks into one streamlining performance

management, disciplinary procedures, code of conduct, FMLA, workers

compensation, and benefit programs. Revised job descriptions and

conducted FLSA checks across all levels and categories. "Shadowed"

and interviewed employees to construct an accurate picture of the

duties and skills required for each position. Reduced benefits cost by

13% in 2013 through meticulous recordkeeping and ensuring agency did

not pay for benefits for which employees were ineligible.

. Introduced, trained, and rolled out agency's formal performance

management program, creating a flexible, collaborative and well-

received tool.

. Developed Supervisor Toolkit. Facilitated supervisor group that

included mini trainings and forum to share best practice techniques .

On-boarding of new supervisors with training on key aspects of roles

and responsibilities with feedback from staff, peers and supervisors

Created and implemented annual employee satisfaction survey. 78% of

employees report a positive relationship with their supervisor.

. Spearheaded an aggressive professional recruitment program in sales &

marketing, and created a regional college recruitment and internship

program.

KD&E, New York, New York

Human Resources Business Partner (Consultant)

January 2010 - January

2012

Full service marketing and advertising firm specializing in luxury brands

and complicated products and services.

. Developed and delivered initiatives that supported the firm's overall

strategic direction. Planned and directed all aspects of employee

policies, procedures and objectives as well as the interpretation and

application of those practices and objectives.

. Provided counsel, guidance and support to the President & CEO, senior

management, and employees on human resources issues including

organizational design, resource planning, effective employee relations

and change management.

CLUB KID'DOO, Montclair, New Jersey

Director of Human Resources

November 2007 - December 2009

15,000 sq ft, all-in-one play space for families with children (newborn -

9) offering premium developmental and enrichment programming with a caf,

toy & book store, salon, gym and an indoor playground.

. Led the implementation, administration and operations of functional

and strategic HR services for this "startup". Delivered and drove

results in recruitment, employee relations, performance management,

compensation, benefits and training and development.

. Developed and managed the day-to-day relationships with HRIS vendors-

internal systems and managed the oversight and implementation of

PeopleSoft and other third party systems to the company that included

security, child protection, and fingerprinting services.

SINGER NELSON CHARLMERS, Teaneck, New Jersey

Manager of Human Resources

June 2005 - October 2007

Brokerage firm offers commercial insurance and risk management services,

employee benefits, commercial and construction surety bond services,

personal lines insurance and specialized services.

. Developed and enhanced the organization's human resources by planning,

implementing and evaluating employee relations and human resource

policies, programs, and practices.

. Managed compensation plan by conducting periodic pay surveys;

scheduling and conducting job evaluations; preparing pay budgets;

monitoring and scheduling individual pay actions; recommending

planning, and implementing pay structure revisions.

. Spearheaded an aggressive professional recruitment program in sales

and marketing, and created a regional college recruitment and

internship program.

. Developed a three year talent management strategy. Regularly assessed

leadership and management training needs.

. Designed and managed the company's performance management process,

leadership development programs, career development, success planning,

organization design and effectiveness, and leadership/management

training programs.

KD&E, New York, New York

Trainer/Coach/Recruiter (Consultant)

January 2004 -

December 2005

FIRST AMERICAN TITLE INSURANCE COMPANY, New York, New York

Director of Human Resources

August 2001 - January 2004

Senior Human Resources Generalist

November 2000 - August 2001

Leading title insurer in the state of New York with offices in Manhattan,

Long Island, Westchester County and upstate New York.

. Effectively reorganized and administered all human resources affairs

including recruitment, selection, training and orientation, workforce

planning, benefits, compensation and employee relations. Developed

recognition, retention, and diversity initiatives.

. Developed quantifiable tools for leadership assessment of management

team that includes a comprehensive "guide to managing human resources"

for supervisors and managers to aid in everyday decisions.

. Created a three year HR Business Plan, breaking strategy and delivery

down to task level with activities and definitive timelines.

Redesigned diversity programs, leadership development and succession

planning.

. Managed performance based initiatives for hourly workforce and

increased retention by better than 36%. Redesigned a comprehensive

appraisal system for measurable gains in production, quality

performance, and customer satisfaction.

. Conducted a job task analysis study to define all core competencies,

functions, and training requirements of all sales and production roles

and responsibilities.

. Spearheaded an aggressive professional recruitment program in sales &

marketing, and created a regional college recruitment and internship

program. Introduced career-pathing, leadership development and

succession planning.

UNITED STATES NAVY

Yeoman (Training and Personnel Specialist) (E-4) . 5 year Enlistment

(Honorable Discharge)

Office of the Secretary of Defense, Washington, DC

Naval Military Personnel Command/EPMAC, Military District Washington,

Washington, DC

NOTEWORTHY AND DISTINGUISIHING MILITARY HONORS

NAVY ACHIEVEMENT MEDAL & NAVY COMMENDATION MEDAL

Joint Chiefs of Staff Achievement Medal & Joint Chiefs of Staff

Commendation Medal

Labor Relations Experience

LOCAL 1262 UFCW . 1199 SEIU . LOCAL 99 MDTJB

EDUCATION

BACHELOR OF SCIENCE, SOCIAL PSYCHOLOGY, PARK UNIVERSITY, PARKVILLE, MO

PHR CERTIFICATION - HUMAN RESOURCES CERTIFICATION INSTITUTE /SOCIETY OF

HUMAN RESOURCES MANAGEMENT

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