Customer Service Manager

Anthony S. Evans

***** **. ******* ***. *.

Alsip, IL. 60803

708-***-**** / ******@*****.***

Experience:

Chicago, IL. / 2014-Present

Team Leader / the Field Museum

I Supervised and trained staff, and assigned daily duty schedules. Held morning meetings and discussed Safety Topics, also assigned Special projects for each day. I maintained Inventory, Ordered Supplies, maintained equipment and Floor care. I also Operated Bailer, and various floor machines. I Review chemical safety procedures with staff. Developed and maintain positive relationships with various department staff and the General public.

Joliet, IL. Palatine, IL. Cedar Falls Iowa / 2010-2014

Community Property Manager / Holiday Retirement Independent Senior Living.

Site Operation and Performance Management, Hiring, Scheduling, and Payroll processing, Resident Services and Activities. Manage budget, generate computer reports, Work with vendors and contractors. I managed communities of 112 to 130 units.

Chicago, IL., Champaign, IL., Hammond, IN. Miami, FL. / 2000-2010

Site Manager / Sherwood Services Janitorial Inc.

Set-up job sites, Hire, train, and supervise staff scheduling. Inventory, Ordering Supplies and implement policy. Organize and complete special projects for customers. Manage budget and process payroll. Develop and maintain positive relationships with customers. Floor Care Supervisor, Fork lift Driver and Pallet Loading and Unloading. I am able to operate Bailer, compactor and Pallet Jack. I have minor mechanical, Electrical and Plumbing ability. I have experience in Cleaning and Chemical usage.

Education:

Lewis University, / Romeoville, IL. Certified Forklift Operator/ Miami, FL.

Holiday Retirement Community Management Training Denver,Co.

Floor Care Operation, Stripping/Waxing – Jani-King Franchise Business Training Shaumburg,IL.