Account Administrator

Natalia Belan, MBA

***** *. *** **. ~ Palos Park, IL 60464

Mobile: 773-***-**** ~ Home: 708-***-**** ~ **************@*****.***

Education

Saint Xavier University, Chicago, IL

Master of Business Administration, December 2014

Bachelor of Arts in Clinical Psychology, May 2011

Minor in Business Administration

Professional Experience

Alliance Shippers, Inc., Orland Park, IL

Account Administrator; December 2013 – Present

- Negotiate pricing with rail and dray carrier partners in order to provide customers with the best

possible products, while trying to out-service the competition

- Review all accounts on a regular basis for fee enhancement opportunities and maintain a weekly log

- Know and understand the railroads deficit and surplus areas in order to aggressively capture business

opportunities

- Look for opportunities to reload equipment to save on round trip dray rates that will enhance fees

- Maintain a proficient working knowledge of the transportation industry

Belan Development, Palos Park, IL

Assistant Property Manager; May 2009 - Present

- Handle all office related tasks such as answering phones and organizing paperwork

- In charge of assisting tenants with a variety of problems associated with running multiunit apartment

building

- Marketing the building and showing the apartments to interested potential tenants

- Writing leases and processing paperwork for a new tenant

- Billing and collecting on rent

- Screening applications to ensure standards of the apartment building

OmniCare Group, Inc., Lombard, IL

Account Manager/Purchasing Agent; September 2012 - June 2013

- Fulfilled product requests for medical supplies and pharmaceuticals needed in hospitals and clinics

- Contacted manufacturers and sales representatives for pricing and product information, as well as maintained

close relationships with healthcare product vendors

- Researched requested items and found substitute products in order to achieve desirable prices

- Created price quotations for international customers

- Engaged in price negotiations and analysis

- Created purchase orders and checked on statuses of shipments

- Interviewed, hired, and trained new employees

- Managed a team of six purchasing agents

Colorado Technical University, Downers Grove, IL

National Admissions Advisor; March - June 2012

- Conducted interviews with prospective students

- Presented information pertaining to the school’s programs and tuition in an ethical and factual manner

- Assisted prospective students through admissions process

- Set appointments, processed enrollments, and facilitated attendance at the start of class

David’s Bridal, Orland Park, IL

Wedding Consultant; December 2011 - April 2012

- Found and suggested merchandise for customers by having high level of product and industry knowledge

- Built and maintained relationships with customers and encouraged referral based sales

- Provided a superior level of customer service to all customers and ensured a great shopping experience

- Up-sold and cross-sold David’s Bridal products and services as well as sold primary products

- Processed customer requests from doing the fitting for customers to ordering products for customers

- Answered phones, handled complaints, and scheduled appointments

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