Project Manager

Timothy S. Sanders

**** ****** **.

Alpharetta, GA 30004

+1-678-***-**** . *************@*****.***

OBJECTIVE

Extensive experience in Project Management, Business Analysis, and System

Engineering. Excellent analytical, organizational, problem-solving, and

mathematical skills. Methodical and process oriented. Technical

experience in multiple computer operating systems, databases, and

applications. Superior written, verbal, and presentation skills.

Work experience

Transtechnik Corp USA, Ball Ground GA / Munich Germany 2007 - 2008, 2009

- present

Project Manager / American Liaison August 2009 - present

Project Manager October 2007 - June 2008

. Managed final design, procurement, assembly, testing, and delivery

of Auxiliary Power Supplies (APS) and Low Voltage Power Supplies

(LVPS) in a manufacturing environment for North American Rapid

Transit Authorities (subways).

. Served as American Liaison to company headquarters in Munich,

Germany.

. Approved Purchase Orders for new projects.

DTC Outsourcing, Alpharetta GA 2008 -2009

Project Manager June 2008 - August 2009

. Managed implementation of multiple software products for the

hospitality industry in a call center environment.

. Defined Project Management Office (PMO) Standards.

ADP, Atlanta GA 2003 - 2007

Implementation Consultant (System Engineer / Project Manager) April

2003 - September 2007

. Defined client technical and tactical requirements for "Virtual

Edge", ADP's online Applicant Tracking System.

. Conducted sales and training "webinars" for Virtual Edge clients

using Microsoft Live Meeting / WebEx.

. Conducted onsite user training classes in internet-equipped

classrooms.

. Wrote standard reports for an Issues Tracking System ("Clarify")

using Report Smith.

Melita International, Norcross GA 1994 - 2003

Solutions Manager, Enterprise Content Management January 2001 -

April 2003

Business Analyst September 1999 - January 2001

Project Manager / System Engineer February 1996 - September 1999

Field Service Engineer April 1994 - February 1996

. Managed a group of Project Managers, Consultants, and Field Service

Engineers responsible for the implementation of Melita's Content

Management and Call Center products.

. Developed a comprehensive Project Management training course.

. Designed and implemented the SQL-Server back-end database for the

"Dashboard", an online scheduling and Project Management tracking

tool.

. Developed standard Dashboard Project Management Reports using

Crystal Reports.

. Managed the scheduling, staging, installation, integration, and

customer acceptance of more than one hundred of Melita's CTI

Customer Contact Management Systems for clients in the U.S., Puerto

Rico, Canada, Mexico, and Brazil.

. Provided pre-sales technical support for Sales Executives in front

line sales situations.

. Conducted sales and project kickoff meetings.

. Consulted with customers to define technical specifications for

Melita's "PhoneFrame" CTI products, including the telephony

requirements and agent desktop interface specifications.

. Documented technical, user, and call center requirements in a

detailed design specification.

. Conducted onsite user training classes in a classroom environment.

Scientific Research Corporation, Marietta GA 1993 - 1994

Staff Engineer July 2003 - April 2004

. Implemented real-time, digital signal processing algorithms on a

proprietary, high throughput hardware platform.

. Wrote digital signal processing software in assembly language and

C.

IBM, Marietta GA 1990 - 1993

Technical Support Representative April 1990 - March 1993

. Provided telephone technical support for IBM personal computers,

DOS, and OS/2.

Georgia Tech Research Institute, Marietta GA 1986 - 1990

Co-op Student September 1986 - September 1990

. Wrote, debugged, and maintained FORTRAN computer programs.

EDUCATION

Georgia Institute of Technology, Atlanta GA / Georgia Tech Lorraine, Metz

France 1985 - 1993

Master of Science 1990 - 1993

. Major in Electrical Engineering

. Minor in Mathematics

. Graduated with Honors, 1993

Bachelor of Electrical Engineering 1985 - 1990

. Major in Electrical Engineering

. Graduated with Honors, 1990

Continuing EDUCATION

Third-Party Continuing Education

Introduction to HTML (Feb 2000) PM Best Practices (Sep 2004)

Introduction to SQL Using Oracle (Apr Adobe Photoshop CS (Apr 2005)

2000) Achieving PM Excellence (Jun 2007)

PMP Certification (Sep 2000) Digital Photography (Oct 2014, Feb 2015)

Microsoft Project 98 (Oct 2001)

Dale Carnegie Management Training (Dec

2001)

SKILLS

Technical experience with:

Mac OS X, Linux, Windows Virtual Meetings (WebEx, GoToMeeting,

MS-Office (Word, Excel, PowerPoint, Visio) Microsoft LiveMeeting)

Task Management / Software Bug Tracking

MS Project with JIRA

LaTeX Enterprise Resource Management (ERP) /

Crystal Reports / Report Smith Manufacturing Resource Planning (MRP)

HTML, Dreamweaver, PHP with proAlpha

Adobe Photoshop / Lightroom / Illustrator

SQL Server / Oracle / MySQL / Access

Business/administrative experience with:

. Verbal and written presentations

. WebEx / Live Meeting / GoToMeeting

. International employers / customers

. French (intermediate oral and written)

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