Senior Management - sales or operations

J. Michael Bloss

Dallas/ Ft. Worth Area / Texas *6248

682-***-**** ● ********@*******.***

Senior Level Management

~ Fortune 500 Experience ~

~ Nation-Wide Corporate Leadership ~

~ Competitive Strategies for Corporate-Wide Growth ~

~ Leveraging Core Competencies within Market Niche in both Public and Private Markets ~

Executive Summary

Expertise in:

Transportation Logistics – Asset/Non-Asset Distribution Fleet Management

3PL/TL/LTL/Intermodal Operations & Sales Acquisitions Government Contracting

Union & Non-Union Quality – 6σ Black Belt & ISO Advanced Safety Technology Development

Executive-Level Management with well developed initiative, business strategy development experience, and has

proven expertise in developing and implementing effective best practices and process improvements to optimize

operational efficiencies across corporate structure.

President of $225m+ annual revenue service provider and as Senior Vice President for one of nation’s fastest

growing non-asset logistics companies. Robust experience in public and private sector, asset and non-asset

businesses. Total company P&L responsibility for 85 contracts (97 total P&Ls) and 142 locations in 43 States, Puerto

Rico, and St. Croix. Has also managed an $600m Division of a $3.2B service provider with full P&L responsibilities for

40 locations and +3,000 employees. Accountable for driving revenue and yield growth, service, and operations.

Developed Innovative Technology to differentiate the company and drive customer loyalty. Integrated all

services into customer value propositions to drive customer loyalty. Strong ability to link process and technology.

Strong and Decisive Leadership Talents with bottom-line accountability for key performance indicators driven

through unique methods. Expert at evaluating needs and creating proactive processes, service and sourcing programs

that have consistently achieved / surpassed operating goals.

Drives Continual Growth as Change Agent. Proven expertise in advancing flat-lined businesses into immediate

accelerated growth. Stimulated company direction in contract categories and market verticals into specific niche

markets, driving continued growth. Both Government contracting experience in DOD, Federal, and Municipal.

Stays One Step Ahead of Competition in proactive continuous improvement initiatives that drive differentiation.

Including predictive forms of measurement, safety, unique customer service methods, and advanced presentations.

Masters in Business Administration

University of Phoenix (22 month in-class program – 4.0 GPA)

Bachelor of Science Degree

University of Arizona

Six Sigma Black Belt Certification / Quality Assurance Institute

Safety Process Certification / Dupont, Inc.

Acquisitions and Mergers Program / University of Chicago Graduate School

Executive level Finance Program / University of Cincinnati Graduate School

Yellow Corporation’s Chairman’s Award

Yellow Freight System Phoenix Award for Superior Performance

American Society for Quality Award for Organizational Excellence with an Emphasis on Performance Metrics

First Group of America Sales Achievement Award

Ohio Baldridge Quality Award

IANA Member

Transportation Intermediaries Association Member

TCA Association

Career Progression & Select Achievements Continued on the Following Pages

J. Michael Bloss

Resume / Page 2

Career Progression & Select Achievements

YRC Worldwide / Dallas / 2013 - 2015

$3.2B provider of transportation, logistics, supply chain, expedited, and warehousing services

Division Vice President - Southwest Division

Full P&L responsibilities for $600m + Division of YRCF

Accountable for 40 locations with +3,000 employees driving revenue and yield growth, service, operations,

safety, and linehaul (in-house and outsourced) in the States of LA, AR, OK, TX, NM, and AZ

Recruited back to the organization for proven turn-around capabilities and technical skill-sets

Led Division through two change of operations, labor work-slowdown, and Division restructure

Stabilized management staffing and labor cost, improved yield 6.7%, increased overall account O.R. by 3.2%

Echo Global Logistics / Chicago / 2009 - 2013

Non-Asset Third Party Logistics (3PL), Technology, TL, LTL, Intermodal, Expedited, Acquisitions, Inside/Outside sales

Senior Vice President of Acquisitions and Intermodal Operations

$158m of acquired annual revenue, closing 8 deals with EBITDA margins meeting or exceeding Echo margins

Responsible for all phases of acquisition process; qualification, pro forma mo deling, due diligence, and post-

acquisition integration

Responsible for the management of all intermodal rail and expedited operations – realized 54% YOY GP

growth

First Vehicle Services / Cincinnati / 2001 – 2009

An Asset-Lite Third Party Logistics (3PL) company servicing customers within the federal, public, and private sectors of

the United States desiring to outsource the management of their fleet, warehouse, equipment, buildings, and grounds

PRESIDENT and CHIEF SAFETY OFFICER

Initially assumed sales/marketing leadership role with full P&L responsibilities of $57m annual revenue logistics

provider of diverse non-asset based fleet management services. Grew the business to $228m (1,200

employees in 140+ locations).

Steered company through high growth curve from quality initiatives, technology, and points of differentiation.

Extensive private sector, and government (DOD, municipal, and federal) contracting experience.

Played major due diligence role in acquisition and post acquisition integration of several companies.

Established Six Sigma certification program for all managers.

Developed and implemented FVS First Class Customer Service program.

Secured ISO certification –developed by internal resources and culture, not outsourced.

Established First Quality Management©™ industry leading quality program.

As President and Chief Safety Officer, drove significant improvements in safety processes and performance.

Select Achievements:

Led 225% pure organic sales growth in 7 years; previous 6 years had been flat-lined in growth.

Improved sales and marketing department, expanded services, improved quality metrics, and moved

company into private sector niche markets while maintaining significant Public sector presence.

Improved net operating margins by 24.1% through quality and business process improvements.

Improved customer service ratings 30%+ through restructuring, effective/quantifiable lines of

accountability, bonus/commission structures and reinforced positive internal/external communications.

Improved EBIT margin from <4% to >8% post acquisition of $15M mobile technology manufacturing

company that serviced government and private sector markets. Reengineered the company and assumed

leadership role. Revamped sales incentives and created Dell partnership.

Brought 6 primary contracts into compliance via Six Sigma methodologies, and ultimately awarded re-bid

for each contract. Created advanced/predictive reporting/analysis and implemented Red Flag Reporting.

Project Manager for $2.78M IT implementation of customized web based fleet management information

system, playing critical role in managing profit, quality metrics, and providing valuable reporting/analysis.

Reduced customer churn from 9.7% of annual revenue to 0% by close of 2nd year. Reduced employee

turnover to less than half industry average through positive culture, incentives, employee involvement.

J. Michael Bloss

Resume / Page 3

Yellow Corporation / 1978 - 2001

Progressively promoted through management roles within service centers, divisions,

and corporate level positions with increased responsibilities and achievements:

SENIOR VICE PRESIDENT (Westex / Scottsdale, AZ / 2000-2001)

Active role within leadership team, responsible for 82 Service Centers, Sales, Line Haul operations, and Call

Center operations of $120m non-union LTL and truck-load transportation company

Developed operations and sales best practice programs; expanded outsourced line haul operations

Select Achievements:

Secured additional $4.1m annualized revenue streams; maintained top 5 revenue accounts

Decreased labor cost $1.12m per annum from labor planning, productivity, and increased accountability

Reduced customer exception frequency 23%, reducing claims cost by 2.3% through employee training,

specialty equipment, and technology that provided service centers the ability to easily match exceptions.

Reduced safety cost $600k per annum. Tracked incident variance, implemented Job Hazard Analysis to

increase awareness, and created monthly incentives and accountabilities.

Improved on-time service from 86% to 97%. Coordinated linehaul operations with service center,

established lines of accountability, teamed with sales to reduce empty miles and improve service.

Special Logistics Responsibilities:

JC Penney: Reduced exceptions 17%, improved on-time service to 99% and margins 11.3%.

Dell Computer: Developed 3PL program for performing merge in transit, warehousing and distribution.

DIRECTOR OF PROCESS DEVELOPMENT (Yellow Freight / Scottsdale, AZ / 1998-1999)

Key role in Leadership team over 77 service centers and 2 distribution centers with $182m annual revenue.

Implemented new Gold Best Practice Programs, continuous development and improvement of Best Practices.

Select Achievements:

Achieved major cost reductions within 14 high impact service centers, becoming most productive division

Automated Yellow’s Gold Best Practices. Personally wrote computer programs that were subsequently

adapted within mainframe system and implemented company-wide.

Improved dock productivity .24 shipments per hour. Implemented Gold Best Practice program, developed

algorithm in determining transfer time, automated process and implemented previously developed TTGS

program. Program ultimately adopted company-wide into its mainframe system.

Significantly reduced city labor costs. Implemented Gold Best Practice program and created automated

computer program that ultimately became benchmark for company’s mainframe program.

Reduced average transfer time 16% per shipment. Improved dock productivity and TTGS, implemented

placement program, monitored/addressed service center and increased driver accountability.

Developed new revenue streams through logistics container freight station. Established certified container

freight station to manage major logistic projects for Home Depot, Lewis Galoob Toy, Office Max, Toys-R-Us

AREA MANAGER (Yellow Freight Systems / Southern, CA / 1997-1998)

Managed $150+m annual revenue with 14 service centers and a distribution center

Participated in Yellow’s wireless technology development program

Select Achievements:

Achieved $4.2m Distribution Center cost reduction in 15-months. Generated additional $2.8m area savings

in safety, quality, and efficiencies.

Increased annual revenue $9.4m through operational differentiation and sales accountability mechanisms

Improved total cost per shipment by $1.84, generating annual savings of $2.8 million in addition to

Distribution Center annual savings of $4.2m.

Improved On-Time service ratings 21.1%

Created Southern California Logistics Container Freight Station for pier distribution, merge in transit, and

warehousing opportunities

Awarded the Yellow Corporation Chairman’s Award for operational accomplishments and leadership

capabilities

J. Michael Bloss

Resume / Page 4

Yellow Corporation Career Progression Continued:

DISTRIBUTION CENTER / AREA MANAGER (Yellow Freight Systems / Southern, CA / 1996-1997)

Managed 700 employees, 75,000+ monthly transfer shipments

Participated as sole field representative in developing all Gold Best Practice programs

Select Achievements:

Improved distribution center cost from worst in system to #1 in system in 4 months. Improved dock

productivity and labor planning and implemented placement program.

Reduced lost time injuries from 32 to 2 and lowered average safety cost over 6-month time frame $750k

while extending record time between lost time injuries to 182 days. Implemented Dupont Safety Program

elements, safety reward program and personally attacked fraudulent workman’s compensation claims.

Reduced claims cost by over $300k/annum from worst in system. Implemented freight movement

training, secured proper equipment and communicated job impact of DC cost to all employees.

Reduced theft cost $250k/annum from worst in system. Teamed with security to place security measures

and implemented strict disciplinary actions.

Awarded the Western Group’s Phoenix Leadership Award.

SERVICE CENTER MANAGER (Yellow Freight Systems / Northern, CA / 1993-1996)

Promoted to manage both Oakland and San Jose service centers

19,000 monthly shipments plus logistics pier operations

Select Achievements:

Generated $3.2 million in cost reductions over a three year period. Comprised primarily with Labor, safety,

customer service, and claims reduction initiatives.

Developed 3PL and 2PL logistics program in warehousing and distribution. Created Northern California

Container Freight Station for pier and local customer warehouse distribution services

Developed a computer program that proactively tracked shipment data. Generated $16,000 savings per

quarter in reduced transfer cost, concept implemented system wide.

Reduced lost time injuries from 17 to 1 in first year.

Improved on-time service 16+% through productivity and linehaul programs

Selected to be the only field representative to participate in Yellow’s initial Best Practice program

development

Earned the Region’s Top Gun Performance Award

SERVICE CENTER MANAGER (Yellow Freight Systems / San Francisco, CA / 1991-1993)

Promoted to manager of an extremely labor intensive service center

11,000 monthly shipments

Select Achievements:

This service center had been open 14 years with 15 prior service center managers. None of these prior

managers had departed due to a promotion.

Generated $2.5 million in cost reductions over a three year period. Implemented various forms of labor

control, business process, safety, and customer service initiatives.

Reduced Workers Compensation costs from $497,563 to $4,938 in one year through accountability

mechanisms and fraud reduction methods

Developed convention freight 3PL advanced receiving logistics program. Implemented custom computer

program to control large volumes of shipment traffic in and out of the service center

Received 1992 and 1993 Region Award for greatest cost reduction.

Further information on additional titles/responsibilities available upon request *

J. Michael Bloss

Resume / Page 5

Special Activities and Volunteerism

Cancer Free Kids: Fundraiser, Committee Member & Volunteer

United Way Foundation: Volunteer

World Traditional Karate Organization: Tournament Director & Project Manager (all profits donated to Cancer Free Kids)

Traditional Shotokan Karate Association: Assistant Instructor and Business Director

Graduate of Japanese Karate-Do 2-year Karate Instructor Program; actively training 2nd degree black belt holding

advanced rank in three world-wide organizations

Founded Emprise Athletic Management, LLC. EAM was an entrepreneurial start-up company providing complete karate

school management including web-based dojo management, on-line registration, tournament management system,

physical fitness testing tied to National Fitness Standards (programs and processes hold 5 International and U.S.

copyrights). All programs were personally written by Michael Bloss.

J. Michael Bloss

Resume / Page 6

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