Ray Strutton
Temecula, CA *****
www.linkedin.com/in/raystrutton
***************@*****.*** 951-***-****
Strategic Thinking District Manager
Talent Development Improve Operational Standards Exceed Key Performance
Indicators
Communicator and creative problem solver with expertise in motivating and
inspiring others. Benchmark high operational standards with attention to
detail. Conceptual leader, meeting financial commitments with
professionalism and integrity. Drive customer-centric culture throughout
organization. Develop talent at all levels by holding teams accountable for
results through establishing clear expectations and follow up.
Financial Reports Analysis P&L Management
Professional Experience
PAYLESS SHOE SOURCE, Topeka, KS 1996 - 2015
District Manager, San Diego, CA 2003 - 2015
Motivated competitive District of 28 stores within#1 Region.
. Improved Conversion 15% by implementing "4 Disciplines of Execution".
. Directed remodeling of 21 stores in San Diego, achieving 7% sales
improvement vs. 3% for control group.
. Negotiated business partnership with large charity, generating over $40K
additional annual revenue.
. Established supply tracking and mini / max process, resulting in over
$20K P&L savings.
. Designed contest / game, improving units per transaction by 10%;
ultimately implemented throughout company.
. Launched new scheduling Kronos software and demonstrated to over 300
store managers and District Managers, resulting in 97% retention rate of
material.
. Assisted Regional Manager on multiple projects, including tracking and
analyzing data before implementing policies, improving financial results
and customer satisfaction scores by 5%.
Training Supervisor / Assistant District Manager 1996 - 2003
Augusta, GA, St Louis, MO, Denver, CO
Delivered key performance indicator results, improved store operations and
procedures. On boarded top-level talent at all levels.
. Selected by VP of operations to direct remodeling of 40 stores in Denver
immediately prior to board meeting, finishing project on time and under
budget.
. Improved shrink by 23%, in troubled St Louis Market, by training
associates in customer-engaging format, resulting in better floor
control.
. Recruited and trained average of 3 Store Managers per year, upgrading
bench talent, improving turnover and retention, resulting in payroll
savings.
. Delivered training classes to Store Managers, increasing operational
scores by 25%.
. Established display demonstrations, enhancing accessory sales by 10%.
. Redesigned tool and process for removing product from top shelves,
increasing productivity and safety and receiving recognition from Loss
Prevention department.
Ray Strutton ***************@*****.*** Page Two
Additional Related Experience
SERVICE MERCHANDISE CORPORATION, Columbia, SC
Store Manager
AMES DEPARTMENT STORES, Waldorf, MD
Store Manager
KMART CORPORATION, Merriam, KS
Operations Manager
Education
Bachelor's (BS), Business Administration, Central Missouri State
University, Warrensburg, MO
Professional Development
The 4 Disciplines of Execution - Jim Huling
The 7 Habits of Highly Effective People - Stephen Covey
Leading Across Generations - Franklin Covey
Problem Solving and Decision Making - Kepner Tregoe
Teamwork's - Senn Delaney
Strategic and Critical Thinking - Bill Welter
Multi-Unit Management - Dr. Judy Diffley