Customer Service Law Enforcement
Resume:
STEVE R. BELL
*** *** ****** ******, ** *****
*****.*.****@***.***
KEY STRENGTHS
Self-motivated professional with over 20 years experience in security and
investigations. Ability to determine deception during interviewing and
interrogation of personnel. Proficient in civil and criminal laws.
Certified in evidence and fact gathering. High level of attention to detail
during fact-finding situations. Diligent and courteous.
QUALIFICATIONS
. Office Management
. Supervisory skills
. Investigations
. Classroom Instruction
PROFESSIONAL EXPERIENCE:
10/2014-Present Walmart.com
Fraud prevention specialist
Bentonville, AR
Manually review customer orders for fraudulent activity, linking through
fraud trends, suspicious history and various other means. Piece together
customer information through internet protocol and web sites to check for
validity of orders. Call financial institutions to verify credit card or
debit card information
02/20012- 10/2014 SRB Solutions
Lowell, AR
Diagnostics of computer controls within major high end electronic
appliances. Mechanical diagnosis of parts and repairs to computer
controlled appliances. Maintained periodic communications with
manufacturers to ensure up to date product information.
07/1999 - 02/2012 Law Enforcement
Arkansas
Security at TSA secure checkpoint within airport, State, Local, and traffic
law enforcement,
Customer service, enforce all airport ordinances and violations within
secure areas,
Maintain firearms qualifications, Proficient with firearms and electric
shock device.
Criminal Investigations and interviewing to include fingerprinting
Supervisor of shift and officers assigned to shift, Random patrols of city,
Responsible of assigned vehicle and scheduled maintenance, Trained new hire
police officers, Reviewed officers reports and ensured cases were properly
handled, Community policing. Served civil process papers to include
protection orders, Responsible for area assigned within county, Sustain
expert on firearms qualifications, S.W.A.T. Team member assigned as sniper,
Apply knowledge of all State, Local, and Traffic laws in arrests made and
citations issued, Certified Law Enforcement Sniper, Certified distraction
device, (flash bang), Field training officer, Law enforcement instructor,
Firearms instructor, Tactical narcotics officer, Radar/Lidar operator,
Evidence collection and preservation. Engage suspicious subjects, Care for
all equipment assigned including vehicle, keep up with firearms
qualifications on assigned firearms
11/1990 - 07/1998 United States Army
O-conus/conus
Cavalry Scout
Performed duties in land navigation, various large and small arms
qualifications, assigned as Bradley gunner and required to maintain
proficiency with 25mm main gun system, large and small caliber weapons,
anti-armor weapons systems, knowledge of all equipment such as night vision
devices, thermal sights, radios, and encryption devices. Proficient in
identification of land mines and disarming mines rendering them useless.
Security of convoys providing 360 degrees of armed support in conjunction
with aerial support from objective to objective. Able to call for indirect
fire support from various types of indirect fire equipment. Reconnaissance
of routes, area, and zones while ensuring cover from detection.
Education:
Wal-Mart fraud prevention course/training.
Law Enforcement Training Academy Springdale, AR
Various law enforcement certifications and courses
Central Texas College Schofield Barracks Hawaii, HI
Completed course in Sociology
Wichita State University Wichita, KS US
Studied Fine Arts/Graphic Design
Lithography
Typography
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