**** ****** ******, *******, **
****.*****@*******.***
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Elie Houad
Summary Having being in the customer service business for over nine years I know the
importance of efficient time management and proper conduct. I have a great
work ethic and firmly believe in promoting a healthy work environment. I
am confident in my abilities to work independently as well as in a team
setting. Expanding my knowledge in a variety of areas is important to me
and I strongly believe that everyone has something to teach me, be it in a
work environment or social setting.
Experience 2013-Present The Beer Store Windsor, ON
Front End Clerk/Backroom
• As an employee at the Windsor Beer store responsibilities/duties
included working the cash register on a regular basis and assisting
with inventory and stock.
• Closing the store with the final safe count and nightly bottle return
count are part of all closing shifts
• Annual WHMIS, customer relations, health and safety, and power
equipment certifications are completed in order to keep a safe and
experienced work environment.
2006-2014 McDonald’s Restaurant Windsor, ON
Front End Clerk/Kitchen- Crew Trainer
• As a senior employee my duties/responsibilities included training
new staff, operating the cash register, and assisting the kitchen
when required.
• Customer service and satisfaction was held as a top priority
during my time in the McDonalds Corporation. Essential
training practices and constant on site coaching methods
continued to promote a positive work environment.
2005-2006 Essex Golf and Country Club LaSalle, ON
Golf Caddy
• Accompanying golfers on the course.
• Cleaning golf clubs.
Education
2011-2015 University of Windsor Windsor, ON
Sociology
2010- 2011 St. Clair College Windsor, ON
Border Services Fast Track
2005–2009 Sandwich Secondary High School LaSalle, ON
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References
Dr. David Mady
Dentist
1665 Tecumseh Rd.
Windsor, ON
Nancy Berthiaume
Registered Nurse
Windsor Regional Hospital
1995 Lens Ave.
Windsor, ON
Elissa Cortese
Manager McDonald's Restaurant
5631 Ojibway Pkwy.
Windsor, ON
Cell: 1-519-***-****
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