Customer Service Sales

Sara Boyce

****-* *** ******** **. Ottawa ON 613-***-**** *******@******.***.**

SUMMARY OF QUALIFICATIONS

Applied Suicide Intervention Skills Training (ASIST) 2015

CPR and First Aid 2015

Vulnerable Sector Screening 2014

Immunizations, TB 2014

Class F drivers license 2014

WHMIS training 2014

Prevention and Management of Aggressive Behaviour (PMAB) 2013

EDUCATION

Graduate Certificate in Victimology June 2015

Algonquin College, Ottawa, Ontario

Advanced Child and Youth Work Diploma (Fast Track) 2013

Fanshawe College, London, Ontario

Bachelor of Arts in Psychology 2011

The University of Western Ontario, London, Ontario

EXPERIENCE

Loblaw Deli Clerk: Nov 2013 - Aug

2014

• Efficient professional customer service

• Positive customer interaction and communication

Reservation Sales Associate: Sept 2013 - Nov 2013

Starwood Hotels and Resorts

• Over the phone customer service

• Make reservations for clients

• Problem solving

A&P/Metro Deli Clerk: Oct 2006 to Apr 2012

• Positive professional customer service

• Dedication to health and safety practices

Derewlany Mini Carrot Co. Aug 2011 to Oct 2011

• Packaging

• Loading skids

• Quality assurance

• Use of motorized forklift

• Load one ton containers on receiving dock

• Sanitize and power wash machines

Cutco & Vector Marketing Sales Rep May to Aug 2009

• Cold calling

• Salesperson for quality Cutco knives

Forest Hill Orchards July and August 2008

• Pick and package peaches

• Product sales at market

• Mechanical forklift

College Pro Painters May 2007 to Aug 2007

• Exterior home painting

• Customer service and communication

VOLUNTEER EXPERIENCE

Homework Helper Volunteer at Children’s Aid Society: April to June 2012

• Provide support and assistance to children struggling academically

• Mentor and model positive behaviours and attitudes

• Teach time management and goal setting

Volunteer at St. Joseph’s Mental Health Care London Ontario: September 2004 to

June 2005 and September to December 2005

• Patient interaction and rapport building

• Organize, label and filing office documents

• Provide Support to patients

• Developed programming activities

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