Customer Service Manager
Resume:
STEVEN J. ROSENFELD
Germantown, MD 20874
*****@*******.***
EMPLOYMENT HISTORY
**** – 2015 Harris Teeter Reston, VA
*Chef/ Supervisor
Customer service is key whatever the customer might need. I prepared exotic salads
and entrees for the Fresh Foods Chef Case . I also prepare and set-up our Hot Meals
display selection. I also prepare items for our in-house counters and displays. I lead and
trained the team at Fresh Foods. I assisted customers at the Fresh Foods and Deli
counter .
2012 – 2014 Penguin Staffing Company Alexandria, VA
*Chef / Waiter
At this service company I provided chef service to clients and companies. This service
could either be a private event or at their home. I also provided chef service for
companies such as Marriot at Maryland University.
2008-2012 Chartwell’s HE Rockville, MD
*Executive Chef/ Unit Manager
As the Chef for this College I’m in charge of opening and closing the café, writing
menu’s, cost analysis, hiring, full inventory maintenance and ordering. I am in charge of
all kitchen training for each position and I also teach all safety and equipment handling. I
review all employees. I over-see 3 campuses. We feed about 2000 students a day here
at the Rockville Campus. We also provide special events and caterings on and off the
campuses.
2007-2008 Savor Catering Washington, DC
*Sous Chef
Assisted the chef in all daily menu’s and caterings, special events held at the
Shakespeare Theatre(Harmon Center).I also assisted Food and Beverage Manager as
the banquet manager and coordinated the servicing and set-up for all events. I also hire
staff for each catered event.
1996-2007 The Elegant Pantry Caterers N. Bethesda, MD
Director of Operations / Executive Chef
Off-site leadership of all events including the coordination of food, vendors, staff
and liaison with the facility
On-site management of commercial kitchen whose duties include; hiring all staff the
ordering of equipment and food, and maintaining fleet service for our vehicles.
Client consultation for events to fulfill the all there needs regarding food, flowers,
entertainment, rentals and facility guidance.
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EDUCATIONAL HISTORY
1980-1982 Montgomery College (Degree achieved))
Rockville, Maryland
1979-1980 University of Maryland
College Park, Maryland
1976-1979 Montgomery College (Degrees achieved)
Rockville, Maryland
DEGREES EARNED
A.A. Degree in Business Management
A.A. Degree in Advertising Design
A.A. Degree in Studio Art
Courses toward a B.A. in Advertising Design and Business Management
Awards Received
Write up in the Global Who’s Who in young professionals
Best Chef in the nation for Outback Steakhouse 6 months consecutive
REFERENCES: Available Upon Request
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