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Manager Customer Service

Location:
Logan, WV, 25601
Posted:
May 06, 2015

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Resume:

C 281-***-****

acpjxr@r.postjobfree.com

Dan Townsend

Objective: To work for a company that will not only utilize my knowledge of the machining and manufacturing industry, but also allow me to grow and learn new aspects of the field. I welcome new experiences and challenges with determination and confidence.

Experience

Experience July 2014 – April 2015 Thrustmaster of Texas Houston, TX

Machine Shop Manager

PRIMARY RESPONSIBILITIES

• Manage 40 machinists by overseeing machining processes

• Plan and monitor machining work

• Enforce corporate policies and procedures

• Implement 5S improvements in machining practices

• Ensure efficiency, accuracy, and quality in CNC and Manual machining processes

• Develop, evaluate, and improve machine shop methods

• Manage work force utilization, space allocation, workflow, and layout of equipment and workspace

• Schedule and approve work force allocation for machine shop department personnel

• Ensure performance goals are established and met

• Provide set-up guidance for new or complex jobs for lesser experienced or qualified personnel

• Review new and existing designs and drawings for machining and equipment feasibility and efficiency

• Evaluate, and assist with the design and development of special equipment and tooling

• Coordinate with quality assurance, quality control and manufacturing managers

• Participate in the evaluation, selection, and management of machine tooling

• Confer with subcontractor suppliers

• Assist leads in estimating production machining times, staffing requirements and related costs

• Confer with Production Manager, Manufacturing Manager, engineering and planning departments

• Monitor and train personnel on knowledge of Geometric Dimensioning and Tolerancing (GD&T)

• Troubleshoot defects and machining failures

• Maintain a safe work environment in accordance with company HSE standards and procedures

• Provide effective management of subordinates to achieve desired results

Feb 2010 – Feb 2014 NOV Fiberglass Systems Houston, TX

Machine Shop Manager

PRIMARY RESPONSIBILITIES

• Oversee shop safety, quality, and efficiency.

• Direct daily activities of machine shop staff manage work assignments and work schedule.

• Ensure areas are safe, neat, and clean at all times.

• Facilities management to include proper operation of equipment and building to create an optimal safe, cost-effective environment for employees to function.

• Promote and maintain safety, quality, and productivity by examining manufacturing parts made both in and out of the facility and tracking issues.

• Implement process improvements, evaluate current processes and modify as required to satisfy organizational objectives.

• Set production objectives to ensure quality output.

• Confers with management, engineering and other staff regarding manufacturing capabilities, production schedules, and other considerations to facilitate production processes.

• Create, modify and maintain CNC programs.

• Verify delivery of and proper storage of materials.

• Promote and enforce a safety culture within the machine shop, to include appropriate preventive maintenance and ensure that equipment is operating safely.

• Train new employees.

• Coordinate employees’ schedule such as overtime, vacation and attendance.

• Review and approve employee weekly time sheets.

• Schedule personnel to ensure around the clock building security.

• Perform other tasks as assigned by the Senior VP of Manufacturing & Operations.

• Perform employee performance reviews and evaluations.

ADDITIONAL RESPONSIBILITIES

• Track competencies of subordinates and provide leadership and development as required to achieve the objectives.

• Ensure implementation and evolution of safety procedure.

• Monitoring the production processes and adjusting schedules as needed.

• Monitoring product standards and implementing quality-control programs.

• Liaising among different departments, e.g. Suppliers, managers.

• Optimize resource utilization by implementation of an effective production organization.

• Working with managers to implement the company’s policies and goals.

INTERNATIONAL RESPONSIBILITIES/TRAVEL: Harbin, China

• Correspond with NOV start-up machine shop

• Implementation of procedures

• Hands on consultation of machine and programing processes

• Made improvements in efficiency and productivity

• Provided CNC Lathe Programing on and off site

• Implemented direction and troubleshooting of the inspection process to ensure quality standards

Sept 2008-Dec 2009 Spartak/ValvTechnologies Houston, TX

Production Manager

• Manage over 65 employees, over 3 shifts

• 3 & 4 Axis Machine-program, setup, run, edit

• Assortment of controls

o Fanuc

o Meldas

o PNC controls

o Mitsubishi

• Troubleshooting with engineers

• Quoting

• Quality Control

April 2008-Sept 2008 High Performance Machine Channelview, TX

CNC Machinist/Programmer

• 3 & 4 Axis Machine-program, setup, run, edit

• Assortment of controls

o Fanuc

o Meldas

o PNC controls

o Mitsubishi

June 2006-April 2008 Teq Instruments Corp. Humble, TX

CNC Machinist/Programmer/Sales/NC Lathe

• 3 & 4 Axis Machine-program, setup, run, edit

• Assortment of controls

o Fanuc

o Meldas

o PNC controls

o Mitsubishi

• CAM Systems

o Edge Cam

o Shop Talk

o Smart Cam

• Programming–long hand

• NC Lathe setup and run

• Quality Control

• Purchasing

• Sales

• Quoting

• Estimating

• Routing design

1992-2006 Townsend Machine Inc. Houston, TX

Vice President/CNC Machinist/Programmer

• Quality Control

• Customer Service

• Implemented shorter machine time and cost efficiency

• 3 & 4 Axis Machine-program, setup, run, edit

• Programming

• Long hand programming

• Cad Cam

• Detailed blue print reading

• Tool Design for intricate geometry

• Shop Maintenance

• Repair and maintenance of CNC equipment

• Quoting

• Estimating

• Routing design

• Job Cost analysis

• Sales

• Purchasing

• Troubleshooting with engineers

• Manual Lathe and Manual Mill

Education Kingwood High School Graduated 1990

North Harris Community College 1990-1991

Angelina Community College 1991-1992

References Available upon request



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