CURRICULUM VITAE OF TSHEPO LOVEWIN MAHASHI
PERSONAL DETAILS
Name : Tshepo Lovewin Mahashi
ID number : 751**********
CONTACT DETAILS
Contact details 073*******/084*******
Email Address **********@*****.***
Postal Address 2 Kelkwyn street, Tedstoneville, Germiston, 1428
EDUCATION
Year Completed 2007
Course Call Centre Certificate
Institution Cornerstone Training College
Modules/Subjects • Introduction to Ms Windows
• Microsoft Word
• Outlook Express
• Internet explorer
• Desktop Navigation
• Telephone Etiquette
• Communication Skills
• Interview Techniques
• Inbound Call management
• Basic and Advanced Customer Service
• Sales Training
• Cross selling and Up selling
• Debt Collecting
• Negotiation and Assertiveness Skills
• Questioning and Listening Skills
Year Completed 1995
Course Grade 11
Institution Realedisha High school
• Sepedi
Modules/Subjects
• English
• Afrikaans
• Biology
• Mathematics
• Physical Science
Qualifications Handgun Orientation Course
Security Certificate( Grade B,C,D,E)
Call Centre Certificate
EMPLOYMENT
Period March 2013 - Present
Position Security Supervisor
Company Blisscare Home Services cc
Responsibilities Supervising shift security officers
Patrolling the building
Access control
Tools Walkie talkie
baton stick
Pocket book
Handcuffs
Skills Time Management
Deadline-driven,
Service-Orientated,
Self-motivated,
Flexible,
Works well in a team environment and individually,
Good Interpersonal skills,
communication skills as well as creativity
EMPLOYMENT HISTORY
Period March 2010 - Dec 2012
Position Manager
Company Mahashi Harness Trading
Responsibilities Stock taking
Ordering stock
Handling all the payments
Selling stock
Period March 2009 - Feb 2010
Position Promoter
Company Retail Mobile Credit Specialists (RMCS)
Responsibilities Selling Cellc sim cards to customers at Edcon stores
Collect sim cards from the company to the stores
Period December 1998- 2004
Position Supervisor(Edgars Midrand)
Company Retail Risk Management
• CCTV Operator
Responsibilities
• Stock Receiving
• Capturing everything that occurred within the store
• Marking Security (Employees) register.
REFERENCES
1. Contact Person : Misheck Mtini
Position : Manager
Contact Numbers : (011-*******/061*******
2. Contact Person : Mr. B. Chilala
Position : RMCS General Manager
Contact Numbers : 011*******/010*******
3. Contact Person : Mr. B. Zulu
Position : Lecturer
Contact Numbers : 086*-***-***/073*******