Case Manager
Resume:
Sheri Bernacki
*************@*****.***
West Palm Beach, FL 33417
Management/Administration
Experienced Case Manager with mental, physical and developmental challenges
Qualified to monitor revenues and expenses while following budgetary restraints
Ability to maintain client records accurately
Education
Florida Atlantic University-Boca Raton, FL-Bachelor of Science-Social Work-12/1993
Palm Beach Community College-Lake Worth, FL-12/1990
License-Life, Health, and Variable Annuities
Career Experience
Case Manager
2013-Present
Mega Nursing Services, Inc.
Identify client needs through initial and ongoing assessments.
Develop and modify care plans in conjunction with member, caregiver, and physician.
Conduct periodic home visits with client and caregivers to determine ongoing needs.
Provide linking and advocacy to community resources.
Maintenance of client records according to Medicaid and agency regulations.
Communicate with physicians and referring agencies as needed.
Companion
2011-2013
Attended to all activities of daily living.
Shopped for and prepared all meals.
Coordinated medical appointments as needed.
Program Director
2010-2011
Jeff Industries, Inc.
Successfully prepared for and participated in all audits conducted by state and county
funding sources.
Reviewed all medical records for quality assurance.
Trained Service Facilitators, Instructors and Job Coaches on the Service Implementation
Process, case note writing, completion of consent forms, and medical record maintenance
Verified participant eligibility and level of care.
Maintained all records for the Department of Labor, including hourly wage testing, wage
calculations, time sheets and time cards.
Helped train job coaches on necessary paperwork and regulations needed to maintain
compliance of the Vocational Rehabilitation contract.
Organized and verified for accuracy all documentation pertaining to the South Technical
School grant.
Oversaw all aspects of day-to-day activities at Jeff Industries, Inc. and Amigos.
Case Manager
2009-2010
South County Mental Health Center
Provided linking, advocacy and planning services for residential and community based
clients.
Maintained accurate and up-to-date client medical records in both Tier and charts.
Managed a caseload of 35 clients.
Worked with clients to establish achievable, realistic goals.
Established and reviewed regularly a Service Implementation Plan reflecting the clients’
goals.
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Independent Licensed. Health and Life Insurance Agent
2007-2009
Health Markets
Acquired customer base through leads.
Sold individual health and life insurance products tailored to small business owners.
Provided customer service and maintenance of customer files.
Customer Service Manager
2000-2007
Tandem Software Solutions (family owned and operated partnership)
Provided customer service to prospective clients, customers and vendors.
Handled and directed all customer support needs to the appropriate professional.
Entered vouchers and invoices using Platinum for Windows software.
Assisted professionals in preparing business and personal tax forms with Tax Works
software.
Program Director
1998-1999
The Housing Partnership, Inc.
Managed the company owned Celtic Apartments and staff for mentally ill adults.
Found housing for 20 mentally ill adults (per DCF contract) in the community.
Provided on-going support and home visits to the clients.
Reported to governmental agencies as required.
Developed an in-house work program to train the Celtic Apartments residents on
maintaining the property. This eliminated the cost of the salary, housing and utility
allowance of the on-site property manager.
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