Customer Service Representative
Resume:
Rachel Eddins
**** ********, *******, **. *****
Home: 713-***-**** Cell: 713-***-****
*********@*****.***
Summary:
Office assistant specializing in administrative support to staff a local
company. Committed to completing tasks with outstanding results without little
supervision. Excels in prioritizing, completing multiple tasks at the same time and
following through to achieve expected goals. Experience with multi- phone systems
and data entry.
Salary requirements:
Salary requirements are negotiable based upon the position and the overall total
compensation package, including benefits.
Education:
University of Texas At San Antonio San Antonio, TX August
2001- May 2005
Major: Interdisciplinary Studies
EC- Degree in Process
4th grade
St. Pius X High School Houston, TX August
1997-May 2001
Experience:
The Bogdan Law Firm Houston, TX March 17, 2013 –
Present
Law Office Assistant Manager
Managed the Law Office, including greeting visitors and responding to
telephone and in-person requests for information. Maintained work area in a
neat and organized fashion.
Answered multi-line phone system, received messages and past along
messages for intended recipient.
Provided comprehensive secretarial and clerical support to staff and
management.
Assisted with accounts payable by mailing payments and entering invoices
into business management program.
Made copies, sent faxes and handled all incoming and outgoing
correspondences.
Organized files, developed spreadsheets, faxed reports and scanned
documents
Filed documents within the Harris County Court System
Rachel Eddins
5123 Redstart, Houston, TX. 77035
Home: 713-***-**** Cell: 713-***-****
*********@*****.***
Shintech, Inc. Houston, TX November 2011-
February 2013
Office Assistant
Managed the receptionist area, including greeting visitors and responding to
telephone and in-person requests for information. Maintained work area in a
neat and organized fashion.
Answered multi-line phone system, received messages and past along
messages for intended recipient.
Provided comprehensive secretarial and clerical support to staff and
management.
Assisted with accounts payable by mailing payments and entering invoices
into business management program.
Made copies, sent faxes and handled all incoming and outgoing
correspondences.
Organized files, developed spreadsheets, faxed reports and scanned
documents
Saltgrass Steakhouse Houston, TX May 2010 –
February 2012
Waitress
Customer service relations in the food service industry
Trained to be a trainer and help incoming employees learn the procedures of
the restaurant
Enhanced social skills
Utilized time management skills by working in a fast paced environment
Red Lobster San Antonio, TX March
2010 – April 2010
Waitress
Direct attention to customer needs
Improved communication skills by interacting with customers within the
restaurant
Improved managing money skills
Worked as a team to complete different jobs within the facility
Souper Salad San Antonio, TX June 2009 –
October 2009
Waitress/Cashier
Effectively dealt with customers in a friendly manner
Worked on enhancing multi-tasking skills in a faced paced environment
Learned how to delegate responsibilities
Rachel Eddins
5123 Redstart, Houston, TX. 77035
Home: 713-***-**** Cell: 713-***-****
*********@*****.***
Golden Corral San Antonio, TX February
2009 – June 2009
Waitress/Crew Leader
In charge of overseeing servers that were staffed with me at time of shift.
Assigned duties throughout the shift as well as at the end to maintain the
appearance and cleanliness of the restaurant.
Ability to work with diverse group of wait - staff, management and customers.
West Telemarketing San Antonio,
TX August 2008- July 2009
Customer Service Representative
Enhanced communication skills by talking with customers on a daily basis.
Knowledge of processes for providing personal and customer services
Promoted products and services effectively to increase sales
Improved communication skills utilizing outgoing personality
References:
Diana
•
Nieto 713-794-
7920
VA Medical Center
2002 Holcombe Blvd.
Houston, TX 77030
Heather
•
Gallagher 713-829-
2095
5131 Redstart
Houston, TX 77035
Craig Coy 901-***-****
•
2525 Barry Rose Apt 707
Pearland, TX 77581
Contact this candidate