i can offer proffesionalism and confidence

Erica Carrasco Zurdo

Technical Support and Call Centers

Summary

** ***** *** ****, **** Valladolid Spain, with 3 year experience in China

and 1 in Spain, including app projects, smartphone OS quality inspection

and technical support and call center of telecommunications companies.

Professional, efficient and dynamic. Reaching high quality standards.

Work Experience

Contact Information Technical Support February 2014 – March 2015

iSoftStone

Columns Legaspi Village,

Staff in online projects, involving:

Makati, Gran Manila

Translation Projects (Spanish-English)

+63 (0-936-***-****

Testing apps

*****.**********@*****.*** Testing OS

Quality inspection of smartphones

Achievements

Spanish Teacher November 2012 – January 2014

Philippine Visa until 2018

Confucius Institute

3 years experience in China

Spanish teacher for foreigners student

and 1,5 years experience in

Learning and playing system

Spain

Great knowledge of the

Spanish Language and Call Center June 2011 – July 2012

experience in Technical

Jazztel Telecommunication

Support and Call Centers

Receiving calls from clients to upgrade their plans

Call to get new clients and promotions

Social Networks

Skills

ericacarrasco

erica.pucelana Technical Support Smartphones Personal

Resolute Update Married since 2013

Experienced Efficient Establish in Makati

Erica Carrasco

Punctual Amusing

Education

Bachelor in History Master in Spanish Language

University of Valladolid University of Barcelona

2008-2013 2013-2014

Contact this candidate