Customer Service Data Entry

Aziz Tashpulatov

**** * ******** *** *** ***, Denver, Co 80247

Tel: 720-***-****/ email: *********@*****.***

OBJECTIVE

To obtain long term employment with a well established organization where I may fully utilize my skills

and abilities.

SKILLS, KNOWLEDGE AND EXPERIENCE

< Developed and maintain excellent relationships with various brokers throughout the United States

providing many premium contracts for the company.

< Resolve problems related to trucking, visitor, staff or employee complaints; recommend and participate

in the solution of on-going problems or trends.

< Understand and apply knowledge of basic transport concepts;

< Understand and is able to determine, explain and develop dispatcher logic and transporter activities.

< Direct the activity of the transport function and transporters ensuring timely completion of tasks; follow

up on issues related to service and operations in a timely manner.

< Develop and promote positive effective customer service relations.

< Exhibit excellent telephone etiquette and listen ing skills.

< Ensure dispatch equipment is in good, clean working condition.

< Act as a positive role model; possess integrity, focus, commitment, flexibility, diplomacy and a team

spirit.

< Responsible for scheduling and coordinating loads weeks in advance of the transport date.

PROFESSIONAL EXPERIENCE

The Way Trucking LLC, Commerce City,Colorado 2012-2013

Uz Auto Trans Inc., Commerce city, Colorado 2013-Present

Dispatcher (summers)

< Dispatching car hauler, step decks,flat bed, refrigeration units and vans

< Dispatching company drivers 24/7 as well as import/export traffic

< Data entry and file management, creating invoices and all pape r work

< Coordinating daily dispatch schedules with other departments.

< Keeping maintenance records on service trucks ( mileage, fuel pricing)

< Daily route planning (preparation of loads weeks in advanc e of actual transport)

< Scheduling outbound shipments.

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<Price negotiation with clients ( brokers).

< Very familiar with US interstate road systems. Planned trucking routes to minimize transport costs.

< Ensure truckers had required state permits prior to picking up loads.

EDUCATION

CCD, Denver, Colorado 2012 - Present

Bachelor of Criminal Justice

COMPUTER SKILLS

<Microsoft Office, XP, including Excel, Word, Adobe Acrobat, Photoshop, Central Dispatch, Internet

Truckstop, 3sixty, e-mail, internet,

LANGUAGE SKILLS

<Fluent in English, Russian good with Uzbek, Ukrainian,

Turkish and Tartar

REFERENCES ARE AVAILABLE UPON REQUEST

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