Robert M. Bertoia
Career Objective:
To obtain a challenging, responsible and rewarding logistics, materials procurement, production, supply chain, inventory
control, warehouse distribution, operations and project management position, where my skills and background can be
utilized to they’re fullest. Professional goals include service as a team leader, managing multiple priorities, developer of new
concepts through flexibility and adaptability.
Summary of Qualifications:
Communication: Excellent verbal and written communication skills, able to act as a liaison via multicultural
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awareness, very comfortable and effective communicating with both superiors and staff. Communications and
negotiations are authoritative, direct and to the point. I push through roadblocks assertively; promote teamwork and
the ability to link business objectives to business activities.
Leadership: Excellent leadership abilities; able to motivate and mentor project teams in fast paced and dynamic
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work environments. Background in management provides wide range of interpersonal skills to encourage and
instruct others. Strong negotiation, creative “complex” problem solving and trouble shooting skills.
Responsibility: Excellent people management and coaching skills. Accustomed to being in positions of
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responsibility, able to delegate responsibilities effectively and develop staff. Self motivated and willing to set goals
and work to achieve them, never assuming “the other person” is responsible.
Organization: Use time and resources effectively; consider efficiency, planning and accountability very important.
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Able to bring projects in on time and within budget. Excellent decision making skills.
Computer Literate: Experienced in Lotus V1 3 and Notes, Quattro Pro, Outlook Express, FedEx & UPS shipping
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systems, Windows MS Office Suite, MS Project, MS Visio, SharePoint, MS Excel V1 3; Pivot Tables, Macros and
V Lookup, MS Word, MS Access, Filemaker Pro, Power Point, Report Writer, WordPerfect, Multiplan, Novell &
LAN networks, DBASE, DOS, Integrate, IBM AS400 9100, BPCS/MACPAC/PKMS MRP/ERP/GDW/WMS
systems, CAS, RF/CRT/copier equipment, HP DOPS, Macola, QuickBooks, Oakstreet, SBT, MAS90, SAP, EDI,
Data Works, JD Edwards, Genesis, Manugistics, Timogen, Oracle/Red Prairie WMS/RF modules.
Other: Committed to lifelong learning and trained in analytical and critical problem solving skills; solid work ethic
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and interpersonal abilities that finds satisfaction and pleasure in achieving company goals; an affinity for detail; a
highly motivated “team player” with the ability to lead through personal example which communicates integrity,
core values and consistency in decision making. Over 20 years of experience in operations and change management,
quality assurance, logistics, warehousing, inbound/outbound distribution, shipping & receiving, inventory control,
materials procurement, supply chain planning, replenishments, product security, order fulfillment and document
processing. Experienced in standard cost and PPV analysis as well. Very effective at interfacing and negotiating with
supplier and company personnel. I have always strived to exceed expectations by reaching goals efficiently, shaving
costs, boosting profits, adapting to changes and being flexible when necessary. I thrive in ambiguous, uncertain
environments.
Education:
CSUN
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BS Business Management / Administration
Pierce College
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AA Business Management / Administration
James Monroe High School
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Business Management / Administration / Architecture
Certificates:
Inventory Management / Six Sigma / Lean Manufacturing / Supply Chain / Quality Circle / APICS, ISO, TQM
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courses
Professional Profile:
SevenPoint2 LLC, CPR Savers & First Aid Supply 2/2014 Present
Logistics / Materials Procurement / QA / Distribution, Inventory, Operations, Project Management
I currently manage all daily operational activities which include but are not limited to the following job duties:
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Worldwide warehousing and 3PL logistics, inventory control, materials procurement/purchasing, supply chain
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forecasting, fulfillment, distribution and planning, imports, exports, customs, Intl. freight forwarding.
Production control, WIP and JIT planning and scheduling. Prepared consumption forecasts.
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Global import & export traffic/logistics operations and the Shipping and Receiving Departments.
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Manage JIT and Kan Ban reorder point levels to meet optimum inventory and production levels.
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Plant and facility operations, quality assurance, change management, RMAs, continuous process improvement.
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AMAZON.COM 1/2011 Present
Shift Manager / QA / Global Logistics Operations – Imports, Exports, Customs, Intl. Freight Forwarding
I’m currently responsible for all day to day global operations taking place on my scheduled weekend night shift
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within the PHX6 Amazon.com fulfillment, warehouse and distribution center located in Phoenix.
I provide energetic, decisive and engaging leadership while managing multiple priorities in a constantly changing
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warehouse environment. I handle numerous, ongoing data administration and QA tasks, RMAs.
Self Employed 7/2009 1/2011
Materials / Supply Chain / QA / Logistics / Inventory Control Project Manager Consultant
Establishing and improving JIT processes, WIP, materials, inventory control, ISO/TQM procedures, supply chain
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forecasts, global logistics, customs, warehousing, shipping and receiving, purchasing processes for OEM and other
various companies. I also performed numerous, ongoing data administration and QA project tasks.
AVNET INC. 3/2005 6/2009
Materials, Project Management and Gov’t Mfg. Procurement / QA / SCA / Sales Marketing Support
I was responsible for in depth operational knowledge and management of critical policies, procedures and control
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systems to effectively price, negotiate, source, product line/supplier communicate, estimate, evaluate proposals,
quote, purchase, supply chain schedule, deliver, stock rotate, register and provide for the disposition of all
materials/inventory procurement for numerous product lines as assigned. I also resolved warehouse, logistics,
imports, exports, customs, Intl. freight forwarding, shipping and receiving, QA, bill back, delivery and return
(RMA) issues. I also performed numerous, ongoing data administration project tasks.
My specified product lines were Intel, Motorola/Emerson and Microsoft, to name a few.
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Utilized Excel and it’s writing functions, pivot tables, macros and all other data manipulations within for forecasting
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and establishing supply chain models/lead times with suppliers for my product lines, procuring, order placement,
validating critical system data within existing database systems, tracking and ensuring timely and accurate order
placement and deliveries, system data clean up projects, ISO and change management.
SMTEK International 1/2004 2/2005
Materials / Logistics / QA / Project Manager Consultant
Establishing and improving SMT, WIP, materials, inventory and QA control, supply chain forecasts, logistics,
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warehousing, shipping and receiving, Gov’t Mfg. procurement for the company. I personally worked on these
projects for President Ed Smith, whom is now the President and COO for the EM Americas division for Avnet Inc.
I also performed numerous, ongoing data administration and QA project tasks. Implemented ISO processes.
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Utilized Excel and it’s writing functions, pivot tables, macros and all other data manipulations within for forecasting
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and establishing supply chain models/lead times with suppliers, procurement, validating critical system data within
existing database systems, tracking and ensuring timely and accurate order placement and deliveries, system data
clean up projects, global logistics operations, imports, exports, customs.
SKECHERS U.S.A 9/2002 1/2004
Inventory Control / Supply Chain / QA / Materials / Logistics and Operations Manager
I established and managed the Skechers U.S.A. Inventory Control Department, which included but was not limited to
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the following job duties:
Worldwide inventory control & materials procurement, QA, supply chain forecasting, warehousing, shipping &
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receiving, imports, exports, customs, fulfillment, distribution & 3PL logistical planning from the Ontario DC.
I controlled all inventory related responsibilities for our three facilities at our Ontario DC, which included over
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40,000 SKU's and 9 million pairs of shoes/POP materials stored in over 3 million square feet of warehouse space. I
utilized Excel pivot tables, macros and functions for tracking. I also dealt with RMA issues as well.
I established a companywide cycle count program, which included inventory control processes, procedures, accuracy
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reports and control sheets that allowed us to increase the overall inventory accuracy within the company in all
buildings from 30% to 99.5% within a 6 month time frame!
Arnette Optic Illusions (Subsidiary of Bausch and Lomb) 8/2000 9/2002
Operations / Supply Chain / Logistics / QA / Project and Inventory Management
I managed all daily operational activities for Arnette Optics, which included but was not limited to the following job
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duties:
Worldwide warehousing and 3PL logistics, inventory control and materials procurement, purchasing, supply chain
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forecasting, fulfillment, distribution and planning, imports, exports, customs, Intl. freight forwarding.
Production control, WIP and JIT planning and scheduling. Prepared consumption forecasts.
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Managed the purchasing, materials and inventory control departments for multi plants.
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Import & export traffic/logistics operations and the Shipping and Receiving Departments.
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Managed JIT and Kan Ban reorder point levels to meet optimum inventory and production levels.
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Plant and facility operations.
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Assisted Customer Service and supported Sales with the marketing of new product development.
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All Quality Control related duties, which also includes GMP, TQM, ISO, and FDA procedures and specifications as
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well. Communicate with management regarding materials impact and quality issues.
I also handled numerous, ongoing data administration project tasks, RMAs and MRB issues.
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BAS Micro Industries, AMKLY Systems 7/1998 8/2000
Operations Manager / QA / Project Management
I managed all facets of operations as listed above for worldwide planning, storage, supply chain forecasting,
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inventory control, purchasing, distribution and control of production line consignment parts. Other operational
duties consisted of:
Managing the MRP/ERP production control, BOM and ECO materials scheduling system in Macola.
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Purchasing and negotiations involving job contracts with very large computer industry customers.
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Import and export traffic/logistics operations, customs, A/P and A/R accounting controls and functions.
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Managing slow moving & obsolete inventory dispositions, purchase order, shipping & receiving reconciliation,
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supply chain forecasting, distribution and planning, RMAs, QA and MRB issues, change management.
Managing centralized purchasing of indirect purchases, blanket purchase orders/agreements.
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Negotiating vendor cost reductions, quality improvements, improved delivery performance & terms as per contract
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stipulations.
I also handled numerous, ongoing data administration project tasks.
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Toshiba America Information Systems 6/1996 7/1998
Warehouse / Supply Chain / Materials / QA / Logistics Operations Manager
I managed both domestic and international operations listed above for TAIS Notebook Computer Division in Irvine,
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which also included managing four shifts of permanent and temporary personnel around the clock.
I also handled numerous, ongoing data administration project tasks, managed imports, exports, customs.
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Packard Bell/NEC Electronics, Inc. 5/1992 5/1996
Warehouse / Supply Chain / Materials / QA / Inventory Control / Logistics Manager
I managed both domestic and international operations listed above for Packard Bell/NEC, including all offsite and
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3PL logistic warehousing locations in Northern and Southern California. We worked two long shifts, which involved
the management of personnel around the clock on the 549 acre former U.S. Army Supply base.
I also managed WIP procurement and supply chain forecasting for the SMT production lines as well.
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I also handled numerous, ongoing data administration project tasks, managed QA, RMAs, imports, exports.
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Ocean Technology, Inc. / Whittaker Electronic Systems 4/1985 5/1992
Govt. Mfg. Procurement / Supply Chain / Materials / QA / Inventory Control / Project and Logistics Manager
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all Gov’t manufacturing procurement projects at both companies.
There were consistently 200 to 300 individual budgets that were prepared on a quarterly basis for all direct labor and
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material. These were often multi million dollar budgets for very long term projects.
I also managed all inventory levels to meet “turn” goals. I also handled numerous, ongoing data administration
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project tasks, QA and MRB issues, RMAs and change management.
Assignments included working with the Planning Departments to ascertain the ETC’s and shipments to date and
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review the budgets with the Director(s) of Manufacturing to ensure budgetary control.
Job duties consisted of monitoring, advising, and regulating Gov’t manufacturing procurement/purchasing activities
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for all branches of the military, which involved:
Interacting with Engineering regarding their support budgets to Manufacturing and implementation of new and
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existing product changes. Managing WIP, JIT tracking for Production and provided database support to the
production teams at both companies.
Analyzing material requirements and issuing instructions to the Purchasing Departments detailing high dollar
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material needs. Managing and supply chain forecasting for direct material purchases to meet short and long term
production requirements.
Managing inventory control for all parts procurement on the production line and in stock locations within the
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Manufacturing Division. Inventory was of high volume, in both quantity & dollar. Managed warehousing, logistics,
shipping & receiving operations for both companies.
Conducting periodic cycle counts to assure inventory accuracy for both Manufacturing and Engineering material
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procurement. Managing physical inventory counts, reconciliation’s, BOM and ECO updates.
Auditing the accuracy of all job related work orders, Gov’t purchase orders for all branches of military and monthly
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Commitment / Job Status Reports, including Financial Statements for government procurement manufacturing
contracts and budgets.
Data Products Corporation 3/1980 4/1985
Materials / Supply Chain / Gov’t Mfg. Procurement / QA / Logistics / Warehouse Operations Manager
I was responsible for warehouse operations management, logistics, materials procurement, supply chain forecasting
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and inventory control for all manufacturing hardware within a large warehouse for the High Speed Line Printer
Division. Job duties also included managing a staff of 45 employees, supervising daily cycle count activities via the
use of a computerized bar coding scanning system to assure daily inventory accuracy.
Other job related duties included:
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Various budget/standard cost and PPV analysis for global spare parts procurement, including Gov’t manufacturing
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procurement.
The management of materials planning, shipping, receiving, kit pulling, fulfillment and processing of Kan Ban &
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Min Max hardware shop orders to the production line, which included the routing of inbound and outbound raw
materials from building to building, including warehousing and distribution allocation.
Managed inbound/outbound shipping and receiving departments.
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I also handled numerous, ongoing data administration project tasks, QA and MRB issues, RMAs.
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Accomplishments:
Held SECRET U.S. Government DoD security clearances at WES and OTI for Gov’t Manufacturing procurement.
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Also versed in the Sarbanes Oxley compliance Act (SOX) since its institution in 2002.
Developed a solid understanding of Federal Acquisitions Regulations (FAR Part 15, 31) and cost accounting
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standards, cost/price analysis to support U.S. Government DoD contract proposals.
Resolved major inventory risks with the Accounting Teams at Whittaker/Ocean Technology, and Packard Bell/NEC.
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Established great track record at all companies in on time project delivery.
Achieved every deadline presented to me for various projects while employed at all companies, some of them under
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fairly difficult circumstances. Completed projects ahead of schedule and under budget!
Excellent analytical skills demonstrated by the ability to solve problems quickly and efficiently at all companies.
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Accomplished all assigned projects as requested and agreed to by upper management.
Created new computerized working forms for configuration control, equipment inventory, and estimating/purchasing
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criteria, which streamlined operations at each of the companies I worked for.
Became extremely proficient with personal computers and CRT’s in both hardware and software applications,
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including ISO 9001 and TQM software packages, IBM AS400 BPCS/MACPAC/ PKMS MRP/ERP/WMS systems,
various RF and CRT equipment, HP DOPS, Macola, SBT, Genesis, Manugistics, Timogen, Oracle/Red Prairie
WMS/RF modules, SAP and Novell/LAN network systems. I also performed numerous, ongoing data administration
project tasks as well.
Worked with upper management to determine, design, and implement data processing requirements under stringent
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deadlines. Improvised as users modified requirements. Developed vendor performance measurements and
qualification programs. Identified new vendor sources to use as well.
Introduced flexibility into data retrieval programs, which previously had been constrained by job sequence, enabling
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data requests to be fulfilled in minutes rather than hours or days.
Instrumental in converting cost reports from Ocean Technology to the format used at Whittaker Electronic Systems.
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Developed inventory consignment, MRB, RTV and RTS programs.
Assisted in developing the creation and evolution of the budgetary tracking system that was utilized by the OTI
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Manufacturing Department for U.S. Government contracts.
Increased the accuracy of the perpetual inventory at Data Products from 40% to 99.5% within two months, and
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corrected the Cardex Records for this inventory which had been in error for two and a half years. Improved inventory
accuracy within a very short period of time at all companies!
Successfully reduced excess inventory stock levels, while maintaining shipping and order schedules resulting in
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lower overhead cost at all companies. Reduced and maintained “stock outs” to below 1%.
Developed Kan Ban, JIT and Min Max inventory systems at all companies, which analyzed unit and total cost,
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procurement lead times, shortages, quantity of inventory available and units per assembly.
Hired and established operations for large staffs of employees, both permanent and temporary, for multiple work
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shifts within large warehouse environments such as Data Products, Packard Bell/NEC, TAIS and Skechers USA.
Trained all personnel in all aspects of OSHA warehouse safety regulations.
Developed and implemented ISO, TQM, SOP, WIP and shortage/expediting procedures & processes.
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I have helped companies realize the competitive advantage of effective world class operations and business
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expectations. I enjoy building, coaching and leading teams to produce outstanding results, seamless customer service
and competitive advantage through innovations in technology and continuous process improvement techniques, as
well as developing and installing world class warehousing, distribution, materials management, inventory control,
logistics operations methodologies and work processes, policies and procedures, which optimize performance, work
flow development, quality of product and reduction in costs. I have always strived to exceed expectations by reaching
goals efficiently, shaving costs, boosting profits, adapting to changes and being flexible when necessary. Integrity
first, service before self with excellence in all we do.