CURRICULUM VITAE
Mukesh Chellani Phone: 740-***-****
Email: acpjno@r.postjobfree.com
Objective:
To work in a dynamic environment where my skills and knowledge can be utilized in the best
interest of the organization and to achieve the highest goals expected and beyond whenever
possible.
Professional Experience:
Started working with Motif as Customer Care Executive for ecommerce site –UK process
( June 2013 till
date)
Recently promoted as Mentor to handle a team of 5 members.
Motif is a customer-centric boutique Business Process Outsourcing (BPO) and Knowledge
Process Outsourcing (KPO) company that has deep domain experience in the e-commerce,
online retail, travel and financial services industries
Key Responsibilities:
Maintaining SL by taking chats.
Communicate with client to highlight on going issues on site.
Provide support to the team to ensure that they are meeting the metrics.
Highlight the learninng opportunities to the teammates and help them in
making action plan.
Making End of Day Report.
Educational Qualification:
Passed B.E in computer science and engineering from TIT College, Bhopal
(R.GP.V) in July 2014.
Passed HSSC (Science) in 2009 from Madhya Pradesh State Board with 50%.
Passed SSC in March 2001 from C.B.S.E with 64%.
Technical Skills:
Basic concepts of OOPS
Basic c, and Java
Basics of Networking Concepts. (Have done a preparation course for
C.C.N.A)
Strength and Philosophy:
Strong analytical and problem solving skills
Effective communication and interpersonal skills
Major Project:
Android based location Tracer: It is an application which will send the location details on a
predefined number after a pre defined time at regular interval.
Minor Project
Cesar cipher cryptography: A simple program which will encrypt the input based on key.
Personal Profile:
Date of Birth : 3, May, 1991
Languages known : English, Hindi, and Sindhi
Contact Address : New-B-35, Near Gidwani Park, c/o D.m. Detani,Bairagarh
Bhopal, Madhya Pradesh- 462030.
Hobbies and Interests:
Reading & writing novels, playing outdoor games like cricket, football etc,
playing chess, listening to music, watching movies, and traveling.
Extra Curricular Activities:
Lead the school for 2 years as Sports secretary of the school.
Participated in Athletics competition at school level.
Participated in Plays at school gatherings.
(Mukesh Chellani)