Customer Service Sales

Location:

Posted:

May 06, 2015

Victoria Z. Beltran **** N *th St. Phoenix AZ, ***14

****************@*****.***

SUMMARY OF QUALIFICATIONS: Performed typical administrative skills found in

an office setting such as answering phones, filing, and resolving customer inquiries.

Worked in fast paced environment where I was depended upon to successfully Provide

superior customer service, maintain a positive and friendly attitude towards customers

and fellow team members, and offering product information. Each of these settings

requiring that I be bi-lingual (Spanish) for the customer base we were serving. Have an

outstanding work ethic and a desire to constantly improve one’s work performance.

MAY-2013 –PRESENT, Been a stay home mother, anticipating working again.

Randstad Organization (Jan. 2013- May-2013), Distribution Associate-

• Unload, count and stock incoming materials.

• Verify received material quantities with packing slips.

• Count material for inventory control.

• Support sales team with customer inquiries as needed.

• Placement and tracking of orders for customers and product coming into branch.

• Prepare material for third party shipping.

• Utilized Bilingual capabilities in order to communicate with the different co-

workers/customers that came in.

Rancho Marketplace (Oct. 2012-Jan. 2013), Cashier /Customer Service-

• Add, subtract, divide, multiply and perform other basic business math

calculations.

• Used check stand register, scales, scanners and debit/credit terminals.

• Learned to use codes, store signage, and pertinent company policies and

knowledgeable and memorize produce codes, product department assignments

and locations.

• Understanding the importance of and monitoring product pricing, signage, and

placement of product shelf tags

Church Store (July 2010-Jan. 2013), Customer Service/Administrative Asst.-

• Maintains accuracy and neatness in all correspondence and work area.

• Complete any/all assignments within the deadlines established.

• Independently researched and obtain information for Customers.

• Answer telephones in English/Spanish and forward messages.

• Files, sorts, tracks and distributes information for the different areas of the church.

• Operates general office equipment.

E D UCAT IO N:

• H igh School Diploma, May 2010.

• Taken college courses at Phoenix College.