NICOLE DANIELS

*** *. ***** **. *** g* durham, North Carolina, 27707 919-***-**** acpjg5@r.postjobfree.com

WORK EXPERIENCE

J.C's KitchenDurhamNC

Cashier June 2005 - August 2005

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Greet customers entering establishments.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

It was a restaurant where I learned everything from cleaning the business to customer service to running a successful business .. I was a cashier toward the end of my employment. Sasles sky rocketed by 60%

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Ruby TuesdayDurhamNC

Server February 2008 - April 2008

Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.

Clean or sterilize dishes, kitchen utensils, equipment, or facilities.

Examine trays to ensure that they contain required items.

Take food orders and relay orders to kitchens or serving counters so they can be filled.

Stock service stations with items such as ice, napkins, or straws.

Remove trays and stack dishes for return to kitchen after meals are finished.

Monitor food preparation or serving techniques to ensure that proper procedures are followed.

Carry food, silverware, or linen on trays or use carts to carry trays.

Determine where patients or patrons would like to eat their meals and help them get situated.

Total checks, present them to customers, and accept payment for services.

I was a server/expo and also served as hostess occasionally.

Rugged WearhouseDurhamNC

sales associate July 2012 - January 2013

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Compute sales prices, total purchases and receive and process cash or credit payment.

Answer questions regarding the store and its merchandise.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Maintain records related to sales.

Place special orders or call other stores to find desired items.

I was a cashier and sales associate and also a stocker.

Kbs (Kellermyer Burgenson Services)DurhamNC

custodial November 2013 - February 2014

Plan and prepare employee work schedules.

Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.

Inspect work performed to ensure that it meets specifications and established standards.

Perform or assist with cleaning duties as necessary.

Investigate complaints about service and equipment, and take corrective action.

Maintain required records of work hours, budgets, payrolls, and other information.

Inspect and evaluate the physical condition of facilities to determine the type of work required.

Check and maintain equipment to ensure that it is in working order.

Instruct staff in work policies and procedures, and the use and maintenance of equipment.

Inventory stock to ensure that supplies and equipment are available in adequate amounts.

Select and order or purchase new equipment, supplies, or furnishings.

Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses.

Recommend changes that could improve service and increase operational efficiency.

I was building maintenance and my job was to clean macys at Southpoint and Northgate mall ... My responsibilities cleaning fitting rooms, mirrors, bathrooms, and mop and sweep also to buff floors.

Walmart DurhamNC

Overnight Stocker May 2014 - September 2014

Receive and count stock items, and record data manually or using computer.

Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.

Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.

Keep records on the use and/or damage of stock or stock handling equipment.

Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

Provide assistance or direction to other stockroom, warehouse, or storage yard workers.

Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.

Duke temporary servicesDurhamNC

Patient Menu Tech August 2014 - October 2014

Obtain and evaluate dietary histories of individuals to plan nutritional programs.

Analyze menus or recipes, standardize recipes, or test new products.

Supervise food production or service or assist dietitians or nutritionists in food service supervision or planning.

Develop job specifications, job descriptions, or work schedules.

Determine food and beverage costs and assist in implementing cost control procedures.

Deliver speeches on diet, nutrition, or health to promote healthy eating habits and illness prevention and treatment.

Burger KingDurhamNC

cashier November 2014 - Present

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Process merchandise returns and exchanges.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Calculate total payments received during a time period, and reconcile this with total sales.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Sort, count, and wrap currency and coins.

Clean dining room, restrooms and drink stations everey 4 hours.

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EDUCATION

C.E JordanDurhamNC

High School Diploma, Jun 2007

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ADDITIONAL SKILLS

I attended The Center for Employment Training and took a medical billing and coding program for 6 momths

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