Customer Service Medical

Ashley Nicole Edelen

** ******** **. ******, ** *1322 912-***-**** **********@*****.***

Summary

Currently looking for a medical receptionist or medical assisting position with a

doctor's office or medical facility. I am a highly reliable, passionate, and efficient

medical secretary and medical office assistant with years of experience of providing

the most elevated standard of patient support and care. Possessing the ability to

deal with all aspects of front office duties and able to handle challenging situations

in a competent and professional manner. I am fully up to date with current rules and

regulations and would be a phenomenal asset to any medical team.

professional Experience

Skin Care Specialist, Clinique – Savannah, GA Oct 2013 to Dec

2014

One of my main responsibilities at Clinique included listening to clients about their specific skin care

concerns. They may have included anything from acne, rosacea, specific allergies, chronic dryness, to a

large number of other issues. Then creating a skin care that worked best for them.

It was my job to create a skin care regiment that would take care of these issues for them, this me to have

a vast knowledge of the skin and ingredients within the products and how required they worked.

I was ranked as number one in our region and reached the top twenty five list in sales for the United

States.

Booking appointments, reaching daily goals, having vast computer and accounting knowledge was a huge

part of my jobs.

Hooters Girl, Hooters of Savannah – Savannah, GA Feb 2009 to Sept

2011

As a Hooters Girl some of my responsibilities included welcoming guests, taking food and drink orders,

delivering food and drinks, and making sure every guest had a positive and memorable experience.

I also was responsible for marketing, advertising, and selling merchandise

I worked as a ShiftLeader, who is responsible for making sure everything ran smoothly during the shift

I consistently was in the top three for highest in sales.

My time as a hooters girl allowed me to work with a large variety of different people, and taught me how to

adapt to difficult situations.

Health Care Assistant, Pooler Pediatrics - Pooler, GA Mar 2008 to Jan 2010

I was responsible for preparing patients to be seen by the nurses and doctors by recording medical history

and taking vitals.

Scheduling patient's appointment along with filing and organizing patient records.

I would prepare the office and rooms so that everything was neatly organized, sanitized, and ready for

patients.

Performing strep testing, urine dialysis, blood and hearing test were just a few of my daily activities.

Correctly labeling and preparing samples to be sent to a lab for further analysis

Making every patient and parent feeling a comfortable as possible with providing great customer service

Education

Studied Nursing, Ogeechee Technical College – Statesboro, GA

Coursework in Health Science

Maintained a 4.0 GPA along with making the Dean's list

Majored in Biology, Armstrong Atlantic State University - Savannah,GA

Coursework in Health Science

Maintained a 4.0 GPA along with making the Dean's list

SKILL HIGHLIGHTS

CPR Certified

Alphabetical/numerical filing mastery

Chart preparation/filing aptness

Talent in obtaining/charting vital signs

Strong decision maker

Excellent multi-tasker

In-depth knowledge of answering telephone, monitoring and directing calls, taking messages and providing

information

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Budgeting and financial management

Proficient in MS Office

Inventory control procedures

Incredibly personable and upbeat personality

Time management

Detail-oriented

Experience in preparing new patient’s medical charts with proper information and official procedures

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