Quality Engineer Continuous Improvement
Resume:
Cory Richter
*** ******* ****, **********, ** ***28
***********@*****.***
Objective:
. Pursuing a position of Quality Assurance Engineering at an innovative,
highly technical company utilizing my education, continuous improvement
skills, and abilities.
Qualifications:
. Quality Engineer
o Daily report factory yields at all assembly and shipping inspection
points
o Breakdown of individual defects into histograms for executive
summaries daily
o Trend defects for top 5 defects for the current week and determine
root cause/corrective actions
o Process thousands of lines of data per customer requests for
specific trends or defects if customer has concerns on demand at
any given time of day or night
o Determine root cause and corrective/preventative actions regarding
assembly defects
o Analyze failures with inspectors on a high production assembly line
o Analyze failures from testing of printed circuit boards and
operating system software
o Communicate defects to 80+ line workers daily from prior shifts
production to understand root cause and bring awareness
o Review non-conforming material though a Material Review Board (MRB)
to ensure proper disposition of material
o Investigate line failures to ensure production demand is maintained
and drive yields to customer expectations and beyond
o Work with supplier quality if a component(s)/assembly is deemed non-
conforming to receive root cause and corrective action from said
supplier
o Strategically place floating quality assurance inspectors to
oversee quality at any given point in the assembly line should an
issue arise
o Daily yield reporting to customer with root cause and
corrective/preventative actions
o Perform FMEA for assembly line working with process and design
engineering to mitigate failure modes
o Ensure line quality audits are thorough and conducted regularly
o Administer daily teardowns of product for assembly error analysis
to ensure product integrity
o Create corrective and preventative actions accordingly to any
assembly errors found from teardowns of product to main assembly
and repair areas
o Create solutions to end user issues reported from customer weekly
for main assembly and repair areas
o Coordinate controlled runs for specific configuration or
engineering tests and document unit serial numbers
o Report any failures or issues to customer through customer based
issue reporting system
o Complete internal issue reports disseminated to all project
personnel with specific duties each department of the project must
complete to address problem and resolve
o Continual follow-up of investigation findings for internal issue
report to update all on project until issue is fully resolved and
closed
. Quality Analyst
o Ensure paperwork of module is accurate to the company's, the DOD,
and aerospace (AS9100) standards
o Process auditor for all cells and balance machines
o Coordinator for the welding operators / weld machines test coupons
processed for non-destructive/destructive testing
o ISO 9001 procedure compliance auditor
o Non-conforming part administrator
o Corrective Action Request administrator
. Continuous Improvement Coordinator
o Lead the Continuous Improvement council with 20+ members which
included senior management and all leadership
o Coordinated Kaizen/Continuous Improvement events for San Antonio
facility
o Facilitated site tours for external benchmarking
o Oversight of progression through Continuous Improvement training
program for all employees of plant
o Responsible for the plant meeting and achieving the Continuous
Improvement corporate criteria progression
. Supervisor
o Cleaning/non-destructive testing and Water Jet operations
o Supervised 15 employees within two separate work cells
o Ensured throughput of 1000's of parts monthly through the cleaning,
non-destructive inspection processes, and Water Jet plating
stripping processes
o Conducted employee skills training
o Ensured employee's completed quarterly Environment, Health, and
Safety training, and administered payroll processes using SAP
operating system
. Continuous Improvement Pilot
o Led 19 Kaizen/Continuous Improvement events
o Led, Co-Led, and participated in 45 total Kaizen/Continuous
Improvement events
o Events resulted in reduced turn-around-time while producing a
higher, level of work quality
o Kaizen/Continuous Improvement events:
. Value Stream Mapping events
. Standard Work events (times studies, Takt time, process
time/waste reduction, capacity analysis)
. Total Productive Maintenance events (establish machine pre-
use inspection and maintenance for machine operators and
maintenance department)
. 5S events (cell organization, cleanliness, point-of-use
tooling)
. 3P events (new cell creation or significant product change
within existing cell)
o Administrator of database for online issue ticket system
. System captures issues that occur during production which
include work stops, production slow downs, or production
reversals due to defects
o Mini-tab entry of data for statistical analysis of processes to
ensure processes are robust and certifiable/repeatable
o Led numerous (relentless) Root Cause Analysis events which resulted
in identifying the actual root causes along with solid corrective
actions and preventative actions
o Lead jet engine mechanic requiring instructing and mentoring new
members of the 220 and 229 Core Assembly team
o Selected as interim working lead during working lead absence
o Fluent in the use of measuring equipment such as vernier calipers,
depth gauges,
micrometers and optical comparators
o Experience working with titanium, cobalt, and nickel exclusively
along with other alloys critical to jet engine operation
o Extensive working knowledge of Microsoft PowerPoint, Excel, Visio
and Word
o Experience with Mini-Tab for process certification
o Knowledge of the SAP operating system for employee time and
attendance, purchase order functions, and individual part-tracking
functions
Education:
. University of Texas at San Antonio
2009
Bachelor's degree in Business Management
Graduated with a 3.23 GPA
Hallmark Institute of Aeronautics
1998
Associate degree in Airframe & Powerplant
Graduated with a 3.91 GPA
Employment History:
. Quality Engineer (Flextronics)
(2013-present)
. Quality Analyst/Continuous Improvement Coordinator (Pratt & Whitney)
(2010-2013)
. Supervisor (Pratt & Whitney)
(2009-2010)
. ACE Pilot (Continuous Improvement) (Pratt & Whitney)
(2006-2009)
. Lead Technician (Pratt & Whitney)
(2000-2006)
. F100 Jet Engine Mechanic (Pratt & Whitney)
(1998-2000)
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