Sales Service

Alexa Mercurio

www.LinkedIn.com/in/ANMerc

(*86)

689

8689

**************@*****.***

EDUCATION

SUMMARY OF QUALIFICATIONS

HEALTH

SCIENCE

3.5/4.0

GPA

• 6

years

retail/customer

service

industry

University

of

South

Florida

• Dependable

and

a

diligent

worker

in

fast

paced,

high

volume

environments;

a

sharp,

quick

learner

2009

2013

• Personable

and

flexible;

cooperates

extremely

well

with

co

workers

• Highly

motivated

to

achieve

set

goals;

committed

to

excellence

&

success

MINOR:

PUBLIC

HEALTH

• Skilled

at

building

positive

relationships

and

communicating

with

people

University

of

South

Florida

of

all

socioeconomic

backgrounds

2009

2013

• Recognized

as

an

energetic

performer

with

a

passion

for

work,

sunny

disposition,

and

a

patient

risk

taker

open

to

new

ideas

SKILLS

E X P E

R I E N C E

SALES

ASSOCIATE/PERSONAL

SYTLIST/TRAINING

MNGR

>>PROFESSIONAL

S EI SWIM & BOUTIQUE / NSB, FL / 2009 – P RESENT

Customer

Service

• Responsible

for

2

stores

+

online;

recognized

for

being

top

seller

• Training

Manager;

Leader

in

showing

proper

example

of

sales

role

Retail

Sales

• Extremely

reliable

and

on

time;

always

available

to

fill

in

• Energetic,

positive

and

attentive

to

customers;

enjoy

conversation

Marketing

• Excellent

communication

skills

and

provide

superior

one

on

one

customer

service

Detail

Oriented

• Accurate

cash

records

with

sales/exchanges/payouts/deposits,

also

when

dealing

with

inventory

tracking

Time

Management

• Processing

sales

and

entering

into

Excel

spreadsheets

media

marketing

&

advertising

for

online

store,

merchandizing

• Social

Innovative

with

bi

weekly

shipments

and

Floor

Merchandising;

coordinating

current

trends

and

• Window

Team

Player

styles

Self

starter

ADMINISTRATIVE

ASSISTANT

Relationship

&

Results

Based

A MERICAN TRAVELER STAFFING PROFESSIONALS / BOCA RATON,

F L / APRIL - JULY 2014

Approach

• Full

T

ime

Receptionist;

switchboard

phones

Sales

Team

Development

&

• Greeted

Incoming

Professionals;

m aintained

smile

and

positive

attitude;

Motivation

Friendly

Conducted

References

for

Nurses

with

Hospital

Staff

•

Conducted

Verification

of

Employment

for

all

Medical

Staff

•

Recruiting

RN’s,

PT’s,

COTA’s,

ORT’s,

&

Techs

•

Alexa Mercurio

E X T R

A SKILLS

THE

NATIONAL

SOCIETY

OF

COLLEGIATE

SCHOLARS

>>TECHNICAL

December

2009

Present

• Honors

Tassel

for

Graduation

Microsoft Word

NATIONAL

PHYISQUE

COMMITTEE

ATHLETE

August

2010

Present

• Competed

around

the

country

• 3x

runner

up

for

Pro

Card,

several

1st

&

2nd

placing’s

Mac & PC Operating

• Fitness

Coach

HEALTH

OCCUPATIONS

STUDENTS

OF

AMERICA

(HOSA)

Jan

2007

May

2013

Microsoft Excel

• State

winner

for

Dentist

Project

in

2009

• Participated

in

monthly

meetings

in

college

DELTA

DELTA

DELTA

SORORITY

QuickBooks

August

2009

May

2012

• Class

Representative,

2011

o

Kept

track

of

grades,

volunteer

hours

and

behavior

• Secretary,

2012

PowerPoint

o

Tracked

minutes

and

documented

all

meetings

• USF

C

hapter;

$29,000

to

St.

Jude

Children’s

Research

Hospital,

2012

• Volunteered

in

various

projects

in

Tampa

area

all

3

years

Microsoft Outlook

*References

Available

Upon

Request

Contact this candidate