Sales - Management - Customer Service

Date and place of birthday: Mobile:

Batroun, **** +961-*-****** / +966*********

Marital Status: Home:

Single +961-*-******

Email:

***************@*******.***

JOSEPH EL-HOKAYEM:

June 2014 –Till Present:

Experience:

Sales Executive at Carlton Al-Moaibed Hotel Al-Khobar-

Kingdom of Saudi Arabia:

•Responsible of travel agencies & airlines segment in the Eastern

province of the Kingdom of Saudi Arabia

• Finding new leads, new companies

•Organizing sales visits

•Demonstrating/presenting products & services

•Establishing new business

•Maintaining accurate records

•Attending trade exhibitions, conferences and meetings

•Reviewing sales performance

•Negotiating contracts

September 2013 – May 2014:

Floor manager at Taiga Beirut Lebanon:

•Directing and managing all waiters and bartenders from

attendance to the daily operation.

•Managing and monitoring the stock of beverage in order to

maintain minimum levels.

•Analyzing demand and daily operations requirements based on

set of reports provided by the system (omega): stock levels,

consumption during the night, check the reports.

June 2013 – September 2013:

Floor manager at Taiga Sky Rooftop Batroun north Lebanon:

•Directing and managing all waiters and bartenders from

attendance to the daily operation.

•Managing and monitoring the stock of beverage in order to

maintain minimum levels.

•Analyzing demand and daily operations requirements based on

set of reports provided by the system (omega): stock levels,

consumption during the night, check the reports.

May 2010 – June 2013:

Floor manager at Taiga Night club Batroun north Lebanon:

•Directing and managing all waiters and bartenders from

attendance to the daily operation.

•Managing and monitoring the stock of beverage in order to

maintain minimum levels.

•Analyzing demand and daily operations requirements based on

set of reports provided by the system (omega): stock levels,

consumption during the night, check the reports.

July 2009 –July 2010:

Employee at Alfa telecommunications as a customer service

representative:

•Responsible for answering customer inquiries in a timely and

reliable manner.

•Working on the billing system to activate and deactivate and

manage customer services.

January 2008- May 2010:

Assistant manager at Taiga Night club Batroun north Lebanon.

October 2007-January 2008:

Head waiter at Taiga Night club Batroun north Lebanon.

July 2004 – October 2007:

Waiter at Taiga Night club Batroun north Lebanon.

October 2004 – December 2004:

Employee at spinney’s hyper market Achrafieh.

July 2002 – August 2002:

Employee at master pack ZoukMosbeh.

October 2011-January 2013:

Educations:

AUL University – Kaslik, Lebanon.

Bachelor of Business Administration.

Major: Marketing & Advertising.

2003 – 2007:

Lebanese University – Faculty of Economic Sciences and Business

Administration Branch -Ashrafieh.

Business marketing & management.

2002 - 2003:

National High school Batroun.

Lebanese Baccalaureate in sciences & economics.

Languages: Arabic: Mother language-spoken, read and written very good.

French: Second language-spoken, read and written very good.

English: Third language-spoken, read and written very good.

Computer: Microsoft Office: Word, Excel, Power Point, Access, and Internet.

skills

Interests: - Sports.

- Music, reading.

References: Upon request.

Contact this candidate