Customer Service Manager
Resume:
Stacy Robertson
• ***** **th Street Newhall, CA. 91321
Phone: 661-***-**** Email: ***************@*****.***
OBJECTIVE: 35mm 70mm Nitrate Vault Services
HIGHLIGHT OF QUALIFICATOINS:
Film Laboratory, Printing and Developing 35mm/70mm/Nitrate
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Three Strip Technicolor, YCM Separations, B&W Three Strip Nitrate
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Archive Film Vaulting,
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Inspect and Repair Original Archival Nitrate Negative Film and Sound Track
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Demonstrated ability to identify, analyze and solve problems
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Knowledge of all Film Elements
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Excellent Verbal and Communication Skills
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Proven Ability to Manage Multiple Task
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Equally Skilled Working Independently or as a Member of a Team
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Film Printing on Schmizer, Panel, and Proof Printers & wet gate
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Computer Proficient with Microsoft Word, Excel, Outlook, and the Internet
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Video Archivist
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PROFESSIONAL EXPERIENCE
Technicolor, North Hollywood, CA 2001 to 2011
Film Technician/ Restoration, Preservation
• Prepared OCN and Sound Track for digital scan or film print
• Physical and Repaired Film Elements
• Negative Cutting, Negative Assembly
• Film Vaulting and Film Transportation
• Shipping and Receiving
• Print OCN to IP, OCN to separation, IP to dupe negative, Separation YCM to recombine
OCN B&W to IP or Fine Grain, 3-strip nitrate to 3-strip prints ect.
Vons, Arcadia, CA 1987 to 2000
Service Deli Manager
• Supervised up to 15 employees, Trained and Delegated various tasks
• Managed Department, Consistently achieved department gross and profits
• Maintained Superior Customer Service
• Ordered supplies and merchandise for department
• Monthly Inventory
VOLUNTEER: 07/2012 – On Going
Senior Citizens Center, Newhall CA
Prepare and serve meals daily
EDUCATION
Crater High School, Central Point Oregon Graduated
Charter College, Canyon Country, CA Graduated
• Degree in Office Administration
• Certificated CPR
• Certificated Digital Intermediary
ADDITIONAL INFORMATION
Achieved two Superior Customer Service Awards 08/1997 – 11/1999
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Promoted to Shift Supervisor and had perfect work attendance 08/2007-01/2010
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Proactive, with ability to work in a fast paced environment and handle multiple
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simultaneous tasks
Excellent problem solving, writing and verbal skills, with the ability to
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build/maintain professional working relationships
Achieved a GPA of 4.0 02/2012
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Excellent verbal and written communication skills
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Ability to prioritize tasks
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Maintain confidentiality of sensitive matters and documents
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Secretarial knowledge- filling, Xeroxing, Faxing Scanning
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Ability to work with urgent deadlines
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