Customer Service Sales
Resume:
J oy D. Griggs
Jersey City NJ 07304
**********@*****.***
OBJECTIVE
To obtain a position where I can demonstrate my interpersonal skills and be part of a team.
EXPERIENCE
Customer Service Rep./Sales
Bella Rose Imports Inc., New York NY 2008 2012
Greeted customers in showroom and over the telephone.
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Answered questions regarding status of orders written by various accounts.
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Scheduled appointments for buyers.
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Set up and maintained various files and records.
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Responded to customer service request and assist with all needs.
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Customer Service Rep./Sales
Eurokids Inc., New York NY 2005 2008
Processed customers orders over the telephone and assisted in house customers
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orders.
Answered and tracked customers orders throughout production process and notified
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customers of the on time delivery of their order.
Managed sales assistants for showroom.
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Maintained and merchandised multi clothing lines.
Customer Service Rep.
Rudin Needlecraft Ltd, New York NY 1994 2005
Provided customer service and work quality while demonstrating attention to detail
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flexibility and innovation to resolving problems.
Possess effective communication skills, work well with others at all levels.
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Office Manager/Customer Service Rep.
Buzz Dannenfelser and Associates, New York NY 1990 1994
Prepared monthly sales projections
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Managed customer service and credit checks
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General administrative duties
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Hired and managed temporary staff to work International Trade/Fashion Shows .
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EDUCATION
K noxville College
Associates Degree
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New York Food and Hotel Management School
Certification of Completion/Diploma
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McConnell School of Hotel/Travel
Certification of Comlpetion/Diploma
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