KIMBERLY A. HORTON

**** ******** *****

Murrysville, PA 15668

412-***-****

OBJECTIVE:

Seeking a full-time position in a business that affords the

opportunity for professional growth, increased responsibilities and

advancement based on performance and positive results.

SUMMARY of SKILLS:

. Function independently/team player

. Detail oriented

. Highly adaptable

. Customer service focus

. SQL literate

. Enthusiastic and diligent approach to tasks

. Quick learner

. Self-motivated

. Excellent work ethic

. Positive attitude

. Strong internet skills

ACHIEVEMENTS:

. Established an accomplishments-driven career highlighted by rapid

acceleration to increasingly responsible positions

. Earned promotions following superior performance and demonstrated

ability to quickly learn and master tasks

. Received a commendation from a Business Analyst for the diligence

and dedication in testing an application for the Credit and

Collections department

. Worked tenaciously with programmers and upper management to

implement an automated HU profiler for the Pricing department which

generated a cost effective method to increase revenue

WORK EXPERIENCE:

Shady Lane Preschool, Wilkinsburg, PA

Substitute Childcare Educator

10/14 - Present

. Assisted classroom teachers with the supervision and management of

toddlers in the classroom/playground/gym

. Encouraged students' positive self image and creative expression

. Reinforced communication, respect and interaction

. Assisted with snacks/lunch duties, toileting, and naptime

. Taught letters, numbers, colors, shapes, addition and subtraction.

. Assisted in keeping the classroom organized and arranged

appropriately

TekSystems

Highmark (Contractor), Pittsburgh, PA

Quality Assurance Analyst

01/13 - 09/14

. Created, documented and manually executed test scripts in Rational

Quality Manager (RQM) for end-to-end, regression and functional

testing for the new billing system

. Utilized RQM for creating master/child test plans, test cases, test

scripts, test execution records and testing estimates for releases.

Also created test script status reports on a per release basis.

. Served as a Lead for the Medicare project: proactively acquired a

knowledge base pertaining to Medicare processes, created training

documents for team members, organized and wrote the test cases, and

worked with developers regarding defects found during testing

process

. Performed parallel testing when migrating products from the legacy

system to the new billing system

. Analyzed and researched test results based on defined

specifications to ensure application functionality, requirements

and business values

. Experienced in executing SQL queries in order to view successful

transactions and validate data

. Logged/tracked defects and issues in ClearQuest

. Actively participated in root cause analyses to determine failure

points in test scripts.

. Utilized Requisite Pro and SharePoint for viewing requirements, use

cases, supplements, test cases and rules in order to adequately

test and deliver an outstanding product

. Resolved invoicing issues and the backlog in Insync by thoroughly

researching and adjusting the accounts of members by utilizing

PeopleSoft Accounts Receivable (PSAR) application

Testing Tools:

RQM (Rational Quality Manager), CQ (Rational ClearQuest),

Reqpro (Rational Requisite Pro),SharePoint, MS Office

(Word, Excel, Outlook, Lync and Communicator), PSAR (People Soft Accounts

Receivable), Insync, SQL Developer,

Internet Explorer, Mozilla Fire Fox, Snagit 10, UltraEdit and waterfall

methodology

Camp BowWow, Pittsburgh, PA

Canine Trainer 10/12 - 01/13

. Trained canines

. Supervised and oversaw the safety of the canines in the play yards

. Performed grooming services

Direct Energy, Pittsburgh, PA

Quality Assurance Analyst 07/07 - 08/12

. Collaborated with Business Analysts, Developers, and End users to

review and understand business requirements and functional

specifications

. Developed and executed test scripts to ensure new system

applications and changes to existing applications perform as

designed as documented by SOWs and IT Requests

. Performed data analysis to ensure accuracy for application systems

Data Analyst 08/06 - 07/07

. Provided data cleansing and profiling for sales opportunities

. Researched issues such as missing rate codes, load profiles, and

zones

. Assisted in new market entry activities

. Participated in QA/UAT activities for Hedge conversions

Team Lead 05/05 - 07/06

. Supervised Retail Pricing group including management of workload

and time schedules

. Prepared weekly team performance reports for internal distribution

. Acted as primary representative of the department

. Conducted staff meetings

. Performed user acceptance testing

. Served as power user of new system implementation

Senior Retail Pricing Analyst 01/04 - 05/05

. Acted as mentor for new department hires

. Acted as a leader to the Retail Pricing team utilizing

comprehensive knowledge of company markets

. Coordinated activities of various departments to ensure accurate,

timely pricing

. Served as point person for new market entry, attended meetings,

presented materials and educated Retail Pricing and Sales teams on

market requirements

. Performed account number changes, rate code updates and data inputs

for mass pricing utilizing Access database

Retail Pricing Analyst 06/02 - 05/05

. Served as a liaison for sales force and our customers

. Researched and resolved issues that may have evolved before, during

or after the pricing process

. Collected and verified incoming customer data for completeness and

accuracy

. Assisted members of sales team by generating proposals for

potential and current customers

. Trained Business Development Managers on processes and procedures

Accounts Receivable Specialist

10/01 - 06/02

. Posted and balanced all payments entered into Legacy and ERM

. Prepared and printed reports pertaining to total payments

. Deposited live checks

ORIX Financial Services Inc., Green Tree, PA

Accounts Receivable Specialist 10/00 -

10/01

. Processed A/R checks utilizing the AS/400 system and coded invoices

along with the appropriate journal entries

Rheumatology Services, Aliquippa, PA

File Clerk 01/99 - 09/00

. Maintained confidential medical files and assisted the medical

staff to route patient's charts to proper locations

. Prepared patients' charts for upcoming office visit

. Cross-trained to assist with the medical billing process

IR Video Productions, Inc., Pittsburgh, PA

Accounting Assistant 01/98 - 06/98

. Issued accounts payable checks, posted accounts receivable checks,

prepared deposits, reconciled bank statements, invoiced current and

past due accounts, phoned customers regarding the status of their

past due accounts

Instant Replay Video, Pittsburgh, PA

Sales/Data Entry 03/96 - 06/98

. Responsibilities included rental, sales, customer service, and

inventory control

ESB Bank, Coraopolis, PA

Teller

08/96 - 01/97

. Processed transactions and entered loans on-line

. Opened and closed customer accounts and organized these accounts

for bank audits

. Balanced the ATM machine

EDUCATION:

Community College of Beaver County

Computer Information Systems/Telecommunications

Associate in Applied Science Degree: May 2000

Accounting

Associate in Applied Science Degree: December 1998

Honors/Activities: Phi Theta Kappa Honor Society, President's List

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