LINDSEY BELTZ

616-***-**** acpj0y@r.postjobfree.com

OBJECTIVE

Seeking an event operations and sales position in the food and beverage industry where I can utilize my

management and sales experience, along with my creativity skills.

PROFESSIONAL STRENGTHS

Passionate, loyal hospitality professional with a high level of dedication and commitment

Exceptional attention to detail, excellent organizational skills

Managed a diverse staff of 35+ employees - noted for staff retention

Excellent motivation and team building skills

Culture focused with affinity for developing team values and goals

Strong interpersonal and conflict resolution skills

Working knowledge of Spanish and Italian

Negotiated contracts for group events ranging from 10 - 100 Guests

Marketing, sales and financial management

Human resources management

Extensive food and beverage knowledge

Thrives under-pressure and problem solving

Vendor relations management

Experience in themed holiday and children’s event design

TECHNOLOGY SKILLS

Aloha POS Programming, Open Table and Reserve reservation software, Microsoft Office,

Managed location website and mobile websites, Designed marketing email blasts (Club Fondue),

Social media (Facebook, Twitter)

EXPERIENCE

2014 – Present

Cohn Restaurant Group- The Melting Pot - Restaurant Manager, Gaslamp, San Diego, CA

Increased 2015 holiday sales by 64% over prior year, by focusing on retail sales and maximizing seating

times / and controlling reservations

Increased overall sales in restaurant by 5% over prior year, received Increased Sales Award

Implemented Guest loyalty program for team which resulted in a guest count increase over last year

Created and managed “The Perfect Night Out” method, encouraging staff to exceed guest expectations

Managed private reservations and large group events

Developed preset menu offerings to enhance group sales and execution of service

Hire and train/coach and mentor team members

Built a successful retail program (upgrades and amenities for reservations) increasing total retail sales

from 1.5% to 3% of overall sales for 2014, and becoming the highest retail sales in the region for first

quarter 2015

2011 –2014

The Melting Pot - Assistant / General Manager, Grand Rapids, MI

Planned and executed all on and off site Guest events including Ladies Night Out and Fondue Fairytale

Maintained social media accounts for two locations; increased Facebook page traffic by using interactive

marketing and promoting posts, gaining over 1,000 page likes in less than a year

Managed all food and beverage budgeting, ordering, inventory control, food cost, menu pricing

Responsible for all staff development including regional training / corporate standards of excellence

Increased quality certification visit scores above national average, from 92% up to 96%

Created and managed a yearly marketing calendar of events, including promotions, events, email blasts

2008 – 2011

The Melting Pot - Assistant Manager - Addison, TX

Managed event set-up, execution, and vendor coordination of Ladies Night Out and Fondue Cooking

Class

Responsible for scheduling all front of the house employees on a weekly basis

Trained all new hospitality specialists with company standards, decreasing department turnover rate

Supported the mission statement of the company by providing a Perfect Night Out to every guest

Received MVP award in January 2009 for dedication and performance in the restaurant

2007 –2008

Bob’s Steak & Chop House - Maitre’D - Plano, TX

Upsell Cigars and gift certificates to dining room and bar guests

Accommodated all guests and providing comfortable atmosphere for celebrations and corporate dinners

Provided private fine dining experience for many personal and client meetings

EDUCATION

University of North Texas, Denton, TX 2010

Bachelors Degree in Hospitality Management

Studied Restaurant, Hotel, and events Management, Accounting, HR, International Sustainable Tourism,

CERTIFICATIONS

ServSafe Food through 2016

ServSafe Alcohol through 2015

Contact this candidate