Sales Customer Service

Resume:

JOHN B. FELIX

*** ****** **.

Santa Fe, Nm 87505

505-***-**** cell Email **********@*****.***

Business Development/Sales

Work Experience -

Recently attained a New Mexico Health and Life License.

05/2014-Present- OUTSIDE SALES

CYBER MESA - Sell phone and internet services to businesses. The job

involves analyzing a business's needs and presenting the best solutions and

options. Cyber Mesa is a full service phone company and ISP offering

conventional phone lines, long distance services, and VOIP. It offers

internet connection via DSL, Enterprise, Fiber, and Fixed Wireless. Cyber

Mesa also offers engineering and consultative services.

05/2012- 10/2013- INDEPENDENT CONSULTANT: Sold Business in Oct. 2013

ALUMBRA BUSINESS SERVICES

Worked with businesses and organizations to refocus vision and implement

strategies to increase sales productivity, revenue growth, and profits.

Sold Kyocera (completed course for Kyocera managed printed services),

Canon, Xerox printers, MFP's, maintenance, IT, credit card processing,

business loans, equipment, venture capital, and consulting services to

businesses. The job required excellent prospecting, cold calling, closing

and communication skills.

05/10-06/11- HOSPITAL ACCOUNT LIAISON

APRIA HEALTHCARE, 1570 Pacheco St. STE D-6, Santa Fe NM 87505

Worked with hospitals, physicians, and clinics in Santa Fe and Northern New

Mexico. Presented information and programs with the purpose of having them

refer and use Apria services, products and medications. Worked as a

liaison to aid and expedite when the need arose. Also worked directly with

patients, instructing and educating them about the use of equipment,

supplies, medications, or services, and ensured they received outstanding

customer service.

06/08- 11/06/2011-EXECUTIVE HOST (Part-time/Seasonal)

THE HACIENDA AT HOTEL Santa Fe

Provide individualized services and information in the hospitality lounge

for high-end guests in an internationally recognized 4-Star Hotel. Possess

a current New Mexico Servers Certificate.

01/10-05/10 - ENUMERATOR US CENSUS FIELD WORKER (/Part-time)

Verify addresses, update spot-maps and logs, and deliver questionnaires to

residences in Assigned Areas. Properly fill out and complete all paper

work and reports.

05/04-05-10 DIRECTOR OF BUSINESS DEVELOPMENT AND SALES

Clearlight Publishing, 823 Don Diego, Santa Fe, NM 87505

Created and implemented sales and marketing strategy for a

publisher of text books and specialized regional books.

Created new customers and maximized sales to existent accounts.

Customers included bookstores, colleges and universities, distributors,

Retail chains, museums, libraries, gift stores, and specialty retail

outlets.

Interacted with customers via phones, trade-shows, personal visits and

internet.

04/2000 - 12/2004 MANAGING DIRECTOR

Santa Fe Film Festival, 1050 Old Pecos Trail, Santa Fe, NM 87501

Co-founded and managed internationally recognized film festival - budget

Planning, financial administration, spokesperson, staffing, development,

Database management, website development,

Coordinated PR, marketing, media and advertising.

Developed business and corporate sponsorships and prepared grants.

Produced or executive-produced festival events.

07/1995 - 06/1999 PRESIDENT (Sold business in June 1999)

Sunrise Foods, 1212B Parkway Avenue, Santa Fe, NM 87505

Created a $1.5 million-a-year manufacturing business that produced fresh,

Natural and organic juices, blends, and smoothies and sold product to

grocery stores, hotels, restaurants. Coordinated all marketing, PR, media,

and advertising. Developed sales strategy and new products.

04/1993 - 04/1995 INDEPENDENT FILM PRODUCER

Interplay Entertainment/Pressman Films

Developed and produced independent film projects.

Raised capital and worked with writers and directors to create film,

Television and stage productions.

02/1991 - 06/1993 DIRECTOR OF SALES AND MARKETING

Cameo Dental Ceramics.

Created a sales and marketing program for a full Service Dental Lab.

Created territories, developed sales programs, originated marketing

material, strategies, hired and trained sales reps. Initiated appropriate

logistical and operational procedures to service accounts on a national

level.

Attended trade-shows and interfaced with doctors via personal visits,

telephone and mail.

Education -

University of California, Berkeley -

MS, Experimental Design

University of New Mexico, Albuquerque -

Bachelor of Science, Psychology

Bachelor of Science, Math/Chemistry

Special Skills -

Fluent in Spanish. Strong Sales and relationship building skills, public

speaking, and large event production. Computer and Internet literate (Word,

QuickBooks, Peachtree, Excel, Outlook, search engines etc.).

Additional Skills -

Classical guitar, trumpet, some piano, musical composition;

Story analysis, film, video, and event production; Acting and performing

skills.

Contact this candidate