SUMMARY

ROBERTA

MY AMBITION IS TO OBTAIN LONG TERM EMPLOYMENT WITH A STABLE COMPANY THAT WILL

MILLS ENABLE ME TO USE MY LEADER EXPERIENCE, STRONG ORGANIZATIONAL SKILLS, ABILITY TO

WORK WELL WITH PEOPLE AND TO USE MY EXPERIENCE WITH ELECTRONIC REPAIR. I HAVE 5

YEARS OF HANDS ON ELECTRONIC EXPERIENCE, INCLUDING SOLDERING, TROUBLESHOOTING,

7003 GREEN CREEK PL

REPAIR AND ASSEMBLY. I HAVE ONE YEAR OF ELECTRONIC EDUCATION DONE AND AM

LOUISVILLE KY

CURRENTLY FINISHING TO ACHIEVE A BACHELORS DEGREE. I HAVE WORKED HARD AS A

502-***-**** TECHNICIAN TO ACHIEVE THE ROLE OF A REPAIR LEAD WITH MY CURRENT EMPLOYER,

GREENSTREAM INTL. I AM IN GREAT STANDING WITH THIS COMPANY, BUT I AM LOOKING FOR A

acpj09@r.postjobfree.com

LASTING OPPORTUNITY THAT THIS CHANGING COMPANY CANNOT PROVIDE. I WANT TO EXPAND

INTO AREAS THAT NO LONGER EXIST WITHIN GREENSTREAM INTL.

EXPERIENCE

4/2010-7/2010

U.S. DEPARTMENT OF COMMERCE/CENSUS BUREAU

LOUISVILLE, KY

● .NON-RESPONSE FOLLOW UP, ENUMERATOR

8/2010-5/2011

PEGATRON/ARIES MODEMS

JEFFERSONVILLE, IN

ELECTRONIC REPAIR ON MODEMS AND LAPTOP MOTHERBOARDS

●

SOLDER TECHNICIAN

●

● EMPLOYEE OF THE MONTH FOR FEB 2011

LEFT PEGATRON TO HAVE BETTER WORK OPPORTUNITIES WITH MOTOROLA SOLUTIONS

5/2011-8/2013

MOTOROLA SOLUTIONS

LOUISVILLE, KY

ELECTRONIC REPAIR VARIOUS MOTHERBOARDS

●

● SOLDER TECHNICIAN

● PROJECT LEAD EXPERIENCE

MOTOROLA RELOCATED TO JUAREZ, MEXICO

8/2013-CURRENT

CERTICELL/GREENSTREAM INTL.

LOUISVILLE, KY

ELECTRONIC REPAIR ON CELL PHONES, TABLETS, AND LAPTOPS

●

FIRST TO BE PROMOTED TO LEVEL 2 SOLDER TECHNICIAN

●

LEAD TECHNICIAN FOR CELL PHONES, TABLETS AND LAPTOPS

●

SKILLS

ELECTRONIC TYPES AND MODELS I HAVE BEEN TRAINED ON AND REPAIRED

● ARRIS CABLE MODEMS

● LENOVO LAPTOP MOTHERBOARDS (LEAD EXPERIENCE)

● DESKTOP MOTHERBOARDS

CELL PHONES (LEAD EXPERIENCE)

●

APPLE

SAMSUNG

NOKIA

BLACKBERRY

HTC

LG

MOTOROLA

● APPLE AND LENOVO TABLETS (LEAD EXPERIENCE)

● UPS XPAD MAINBOARDS

FEDEX MC75 MAINBOARDS (PROJECT LEAD EXPERIENCE)

●

PERFORM LEVEL 2 TROUBLESHOOTING AND REPAIRS DOWN TO COMPONENT LEVEL, CALIBRATE,

AND MODIFY (INCLUDING SOFTWARE), COMPLEX PLC'S (PROGRAMMABLE LOGIC CIRCUITS) ON

MULTI-LEVEL PCB'S (PRINTED CIRCUIT BOARDS) WHICH INCLUDES THROUGH HOLE, SURFACE

MOUNT, AND FINE PITCH TECHNOLOGY.

PERFORM REPAIRS, CALIBRATIONS, AND MODIFICATIONS ON VARIOUS MODELS OF CELLULAR

PHONES, TABLETS, LAPTOPS, CABLE MODEMS, UPS BOARDS, USPS MAIN BOARDS

SIGNIFICANT LEAD EXPERIENCE

LEVEL II LEAD TECHNICIAN EXPERIENCE INCLUDING

● LEAD A TEAM OF UP TO 16 ELECTRONIC TECHNICIANS AND OVERSEE THE DAILY

INPUT AND OUTPUT OF REPAIRABLE ELECTRONIC EQUIPMENT

INSTRUCTING/COACHING TEAM MEMBERS WHEN NEEDED

●

PLANNING DAILY AND WEEKLY WORK, DEVELOPING A STRATEGY THE TEAM WILL USE

●

TO REACH ITS GOAL

MANAGE THE FLOW OF DAY-TO-DAY OPERATIONS

●

PROVIDE ANY TRAINING THE TEAM MEMBERS NEED TO COMPLETE JOBS AND

●

PROJECTS EFFECTIVELY AND WITHIN TIME FRAME REQUIRED

MONITOR TEAM MEMBERS' PARTICIPATION TO ENSURE THE TRAINING THEY WERE

●

PROVIDED IS BEING PUT INTO USE, AND ALSO TO SEE IF ANY ADDITIONAL TRAINING IS

NEEDED

COMMUNICATING EFFECTIVELY WITH UPPER MANAGEMENT ON PROGRESS OR ISSUES

●

AS NEEDED

KEEPING WITH 5S AND THE SIX SIGMA STANDARDS TO STAY ORGANISED AND BOOST

●

PRODUCTIVITY

DIRECT RESOURCES AS NEEDED TO ACHIEVE 90% ON TIME DELIVERY GOAL OF

●

EXPEDITED REPAIRS WHILE MAINTAINING SHELF STOCK LEVELS IN THE EQUIPMENT

RENTAL POOL.

INTERFACE WITH TEAM MEMBERS TO HELP THEM TROUBLESHOOT SYSTEM FAILURES,

●

IMPROVE SYSTEM RELIABILITY, AND INSTALL MODIFICATIONS TO PRODUCT TO ACHIEVE

DAILY PRODUCTION

CONDUCT TIERED ACCOUNTABILITY MEETINGS TO REMOVE OBSTACLES TO DAILY

●

PRODUCTION AND SOLVE TEAM ISSUES.

PERFORM REPAIRS, CALIBRATIONS, AND MODIFICATIONS ON ANALOG AND DIGITAL TEST

●

EQUIPMENT SUCH AS STANDARD TEST FIXTURES AND COMPUTER AIDED TEST

EQUIPMENT.

COLLABORATE WITH ENGINEERING TO VALIDATE AND IMPLEMENT PRODUCT

●

MODIFICATIONS (HARDWARE AND SOFTWARE) FOR PRODUCTS AND COMPUTER AIDED

TEST EQUIPMENT.

PERFORM QUALITY INSPECTIONS OF PRODUCT AND DOCUMENTATION.

●

USED MICROSOFT OFFICE APPLICATIONS DAILY(WORD, EXCEL AND POWERPOINT,

●

VBA MACROS) FOR PLANNING AND COMMUNICATING DAILY AND WEEKLY PROGRESS

AND NUMBERS REPORTS TO UPPER MANAGEMENT.

WRITTEN INSTRUCTION DOCUMENTATION FOR VARIOUS PROJECTS AND DAILY WORK

●

POLICY TECH FOR CERTICELL/GREENSTREAM INTL.

THAT WAS PUBLISHED IN

EDUCATION

9/2009-9/2010

ITT TECHNICAL INSTITUTE

CARMEL, IN

● BACHELORS DEGREE/CRIMINAL JUSTICE

*3/2011-6/2012

ITT TECHNICAL INSTITUTE

LOUISVILLE, KY

● ASSOCIATES DEGREE/COMPUTER ELECTRONICS ENGINEERING TECHNOLOGY

● MAINTAINED DEANS HIGHEST HONORS LIST, QUARTERLY 3.8-4.0 GPA

3/2015- CURRENT

ECPI UNIVERSITY ONLINE

VIRGINIA BEACH, VIRGINIA

● BACHELORS DEGREE/COMPUTER ELECTRONICS ENGINEERING

*I TOOK SOME TIME OFF TO FOCUS ON MY EMPLOYMENT WITH MOTOROLA AS WELL AS HANDLE

SOME FAMILY SITUATIONS THAT AROSE. I AM CURRENTLY ENROLLED IN ECPI UNIVERSITY

ONLINE TO ACHIEVE A BACHELOR’S IN COMPUTER ELECTRICAL ENGINEERING.

PROFESSIONAL REFERENCES

FRANCES WARD

CREW LEADER

2010 CENSUS

502-***-****

ROBIN MOORE

LEAD SUPERVISOR

PEGATRON

CELL: 502-***-****

JOSEPH B. MORGAN

HEAD REPAIR TECHNICIAN

MOTOROLA SOLUTIONS

CELL: 502-***-****

DANIEL JACKSON

ELECTRONICS TECHNICIAN/TRAINER

MOTOROLA

CELL: 502-***-****

BOB HILL

LEAD OF LENOVO

CERTICELL

CELL: 502-***-****

ERIC RYMOND

SUPERVISOR OF CELL REPAIR AND LAPTOP REPAIR

CERTICELL

CELL: 502-***-****

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