Technician Engineering
Resume:
SUMMARY
ROBERTA
MY AMBITION IS TO OBTAIN LONG TERM EMPLOYMENT WITH A STABLE COMPANY THAT WILL
MILLS ENABLE ME TO USE MY LEADER EXPERIENCE, STRONG ORGANIZATIONAL SKILLS, ABILITY TO
WORK WELL WITH PEOPLE AND TO USE MY EXPERIENCE WITH ELECTRONIC REPAIR. I HAVE 5
YEARS OF HANDS ON ELECTRONIC EXPERIENCE, INCLUDING SOLDERING, TROUBLESHOOTING,
7003 GREEN CREEK PL
REPAIR AND ASSEMBLY. I HAVE ONE YEAR OF ELECTRONIC EDUCATION DONE AND AM
LOUISVILLE KY
CURRENTLY FINISHING TO ACHIEVE A BACHELORS DEGREE. I HAVE WORKED HARD AS A
502-***-**** TECHNICIAN TO ACHIEVE THE ROLE OF A REPAIR LEAD WITH MY CURRENT EMPLOYER,
GREENSTREAM INTL. I AM IN GREAT STANDING WITH THIS COMPANY, BUT I AM LOOKING FOR A
*******@*****.***
LASTING OPPORTUNITY THAT THIS CHANGING COMPANY CANNOT PROVIDE. I WANT TO EXPAND
INTO AREAS THAT NO LONGER EXIST WITHIN GREENSTREAM INTL.
EXPERIENCE
4/2010-7/2010
U.S. DEPARTMENT OF COMMERCE/CENSUS BUREAU
LOUISVILLE, KY
● .NON-RESPONSE FOLLOW UP, ENUMERATOR
8/2010-5/2011
PEGATRON/ARIES MODEMS
JEFFERSONVILLE, IN
ELECTRONIC REPAIR ON MODEMS AND LAPTOP MOTHERBOARDS
●
SOLDER TECHNICIAN
●
● EMPLOYEE OF THE MONTH FOR FEB 2011
LEFT PEGATRON TO HAVE BETTER WORK OPPORTUNITIES WITH MOTOROLA SOLUTIONS
5/2011-8/2013
MOTOROLA SOLUTIONS
LOUISVILLE, KY
ELECTRONIC REPAIR VARIOUS MOTHERBOARDS
●
● SOLDER TECHNICIAN
● PROJECT LEAD EXPERIENCE
MOTOROLA RELOCATED TO JUAREZ, MEXICO
8/2013-CURRENT
CERTICELL/GREENSTREAM INTL.
LOUISVILLE, KY
ELECTRONIC REPAIR ON CELL PHONES, TABLETS, AND LAPTOPS
●
FIRST TO BE PROMOTED TO LEVEL 2 SOLDER TECHNICIAN
●
LEAD TECHNICIAN FOR CELL PHONES, TABLETS AND LAPTOPS
●
SKILLS
ELECTRONIC TYPES AND MODELS I HAVE BEEN TRAINED ON AND REPAIRED
● ARRIS CABLE MODEMS
● LENOVO LAPTOP MOTHERBOARDS (LEAD EXPERIENCE)
● DESKTOP MOTHERBOARDS
CELL PHONES (LEAD EXPERIENCE)
●
APPLE
SAMSUNG
NOKIA
BLACKBERRY
HTC
LG
MOTOROLA
● APPLE AND LENOVO TABLETS (LEAD EXPERIENCE)
● UPS XPAD MAINBOARDS
FEDEX MC75 MAINBOARDS (PROJECT LEAD EXPERIENCE)
●
PERFORM LEVEL 2 TROUBLESHOOTING AND REPAIRS DOWN TO COMPONENT LEVEL, CALIBRATE,
AND MODIFY (INCLUDING SOFTWARE), COMPLEX PLC'S (PROGRAMMABLE LOGIC CIRCUITS) ON
MULTI-LEVEL PCB'S (PRINTED CIRCUIT BOARDS) WHICH INCLUDES THROUGH HOLE, SURFACE
MOUNT, AND FINE PITCH TECHNOLOGY.
PERFORM REPAIRS, CALIBRATIONS, AND MODIFICATIONS ON VARIOUS MODELS OF CELLULAR
PHONES, TABLETS, LAPTOPS, CABLE MODEMS, UPS BOARDS, USPS MAIN BOARDS
SIGNIFICANT LEAD EXPERIENCE
LEVEL II LEAD TECHNICIAN EXPERIENCE INCLUDING
● LEAD A TEAM OF UP TO 16 ELECTRONIC TECHNICIANS AND OVERSEE THE DAILY
INPUT AND OUTPUT OF REPAIRABLE ELECTRONIC EQUIPMENT
INSTRUCTING/COACHING TEAM MEMBERS WHEN NEEDED
●
PLANNING DAILY AND WEEKLY WORK, DEVELOPING A STRATEGY THE TEAM WILL USE
●
TO REACH ITS GOAL
MANAGE THE FLOW OF DAY-TO-DAY OPERATIONS
●
PROVIDE ANY TRAINING THE TEAM MEMBERS NEED TO COMPLETE JOBS AND
●
PROJECTS EFFECTIVELY AND WITHIN TIME FRAME REQUIRED
MONITOR TEAM MEMBERS' PARTICIPATION TO ENSURE THE TRAINING THEY WERE
●
PROVIDED IS BEING PUT INTO USE, AND ALSO TO SEE IF ANY ADDITIONAL TRAINING IS
NEEDED
COMMUNICATING EFFECTIVELY WITH UPPER MANAGEMENT ON PROGRESS OR ISSUES
●
AS NEEDED
KEEPING WITH 5S AND THE SIX SIGMA STANDARDS TO STAY ORGANISED AND BOOST
●
PRODUCTIVITY
DIRECT RESOURCES AS NEEDED TO ACHIEVE 90% ON TIME DELIVERY GOAL OF
●
EXPEDITED REPAIRS WHILE MAINTAINING SHELF STOCK LEVELS IN THE EQUIPMENT
RENTAL POOL.
INTERFACE WITH TEAM MEMBERS TO HELP THEM TROUBLESHOOT SYSTEM FAILURES,
●
IMPROVE SYSTEM RELIABILITY, AND INSTALL MODIFICATIONS TO PRODUCT TO ACHIEVE
DAILY PRODUCTION
CONDUCT TIERED ACCOUNTABILITY MEETINGS TO REMOVE OBSTACLES TO DAILY
●
PRODUCTION AND SOLVE TEAM ISSUES.
PERFORM REPAIRS, CALIBRATIONS, AND MODIFICATIONS ON ANALOG AND DIGITAL TEST
●
EQUIPMENT SUCH AS STANDARD TEST FIXTURES AND COMPUTER AIDED TEST
EQUIPMENT.
COLLABORATE WITH ENGINEERING TO VALIDATE AND IMPLEMENT PRODUCT
●
MODIFICATIONS (HARDWARE AND SOFTWARE) FOR PRODUCTS AND COMPUTER AIDED
TEST EQUIPMENT.
PERFORM QUALITY INSPECTIONS OF PRODUCT AND DOCUMENTATION.
●
USED MICROSOFT OFFICE APPLICATIONS DAILY(WORD, EXCEL AND POWERPOINT,
●
VBA MACROS) FOR PLANNING AND COMMUNICATING DAILY AND WEEKLY PROGRESS
AND NUMBERS REPORTS TO UPPER MANAGEMENT.
WRITTEN INSTRUCTION DOCUMENTATION FOR VARIOUS PROJECTS AND DAILY WORK
●
POLICY TECH FOR CERTICELL/GREENSTREAM INTL.
THAT WAS PUBLISHED IN
EDUCATION
9/2009-9/2010
ITT TECHNICAL INSTITUTE
CARMEL, IN
● BACHELORS DEGREE/CRIMINAL JUSTICE
*3/2011-6/2012
ITT TECHNICAL INSTITUTE
LOUISVILLE, KY
● ASSOCIATES DEGREE/COMPUTER ELECTRONICS ENGINEERING TECHNOLOGY
● MAINTAINED DEANS HIGHEST HONORS LIST, QUARTERLY 3.8-4.0 GPA
3/2015- CURRENT
ECPI UNIVERSITY ONLINE
VIRGINIA BEACH, VIRGINIA
● BACHELORS DEGREE/COMPUTER ELECTRONICS ENGINEERING
*I TOOK SOME TIME OFF TO FOCUS ON MY EMPLOYMENT WITH MOTOROLA AS WELL AS HANDLE
SOME FAMILY SITUATIONS THAT AROSE. I AM CURRENTLY ENROLLED IN ECPI UNIVERSITY
ONLINE TO ACHIEVE A BACHELOR’S IN COMPUTER ELECTRICAL ENGINEERING.
PROFESSIONAL REFERENCES
FRANCES WARD
CREW LEADER
2010 CENSUS
ROBIN MOORE
LEAD SUPERVISOR
PEGATRON
CELL: 502-***-****
JOSEPH B. MORGAN
HEAD REPAIR TECHNICIAN
MOTOROLA SOLUTIONS
CELL: 502-***-****
DANIEL JACKSON
ELECTRONICS TECHNICIAN/TRAINER
MOTOROLA
CELL: 502-***-****
BOB HILL
LEAD OF LENOVO
CERTICELL
CELL: 502-***-****
ERIC RYMOND
SUPERVISOR OF CELL REPAIR AND LAPTOP REPAIR
CERTICELL
CELL: 502-***-****
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