Project Manager Management

Sameer Syed

Email: *******.******@*****.***

Phone: 973-***-****

Profile

Project Manager/Product Owner with over 9 years of experience in developing and implementing service management and

managing custom software development of web applications and expertise in Microsoft/Linux, UNIX open systems in enterprise

environments. 5 Years’ experience as a project manager of IT infrastructure projects and BAU activities for onsite and offshore

operations. Expert in gathering, analyzing and defining business and functional requirements; creating global metrics, trend

charts and other decision-making tools; leading data-modeling and process-mapping initiatives; and designing/re-engineering

processes, workflows and technology solutions for business critical systems and networks. Advised and managed projects and

process for clients reducing cost and increasing ROI.

Skills

• Project Planning/Management

• Agile (SCRUM), Waterfall, SDLC, ITIL

• Energetic with great analytical, creative, verbal and written communication skills

• Team player with proven caching skills flexible with both Vertical and Horizontal practices

• Archer Development experience and testing

• Microsoft Exchange, Lotus Notes and Google Apps/Mail setup, UNIX and Virtualization and Cloud

offering.

• Developing the overall Project Plan and aid the Program Director in the overall Program plan.

• SLA management and reporting, and management of Onshore and Offshore services and resources

• Ensure change management policies and procedures were followed

• Extensive knowledge of windows desktop 98/2000/XP/Vista/Win7

• Microsoft Exchange, Lotus Notes and Google Apps/Mail setup and management of L1-L2 support

• Familiarity with DBMS and the basic differences in their extensions to SQL, Familiarity with SQL

Education

Montclair State University BSc, Business Administration

Rutgers State University MBA Finance/Information Technology Program

Currently Pursuing PMI-ACP and PMP Certificates

Professional Experience

Client: Halliburton October 2014 - Present Position:

Scrum Product Owner

• Managed Day to Day productivity of Multiple Teams and provided support

• Drove defined product segments from ideation to completion - Heavy Dependencies to other releases required

constant realignment to assure appropriate delivery

• Created and shared product segment visions, roadmaps, and targeted key outcomes

• Wrote technical user stories for agile team and technical team - Onshore and Offshore Teams

• Worked directly with shareholders to capture requirements, manage expectations and maintain alignment

• Took on Scrum Master and QA role when implementation of software required additional support

• Managed and created initial phase of Software Infrastructure for custom software build for Halliburton

Completion tools teams across the globe feeding into an enterprise application integration

Environment: SQL, Server, Oracle, Team foundation server, Customized completion tools software, 3DS Max, Unity,

Sharepoint, SSIS, SSRS, Tableau,

Consulting Company: Austin CSI

Client: AT&T January 2014 –August 2014

Position: Consultant/ Technical Project Manager

• Lead projects teams in the development and delivery of web service applications utilizing Agile methodology

• Facilitated meeting, managed budgets, and collaborated product owners to ensure delivery of timely solutions

• Responsible for managing budgets, project control, resource allocation (on/offshore), communications and project

milestones

• Manage and mitigate project risks as well as collaborate with enterprise channel project managers and

stakeholders to insure timely delivery

• Manage releases, iterations, and daily impediments schedule within different divisions and application teams

• Collaborate with project team in iteration zero to document road map, vision, working agreements, and resource

allocation

Environment: Clarity, Agile, Scrum, Waterfall, Prism, uPerform, Sharepoint, Rally, ADP, Confluence, Kanban, QS,

Dev, Sharepoint and Archer Configuration

Consulting Company: Austin CSI

Client: PepsiCo, Plano TX July 2013 –Dec 2013

Position: Consultant/ IS Project Manager

• Partner with project managers who need security assessments to coordinate and communicate the requirements for

security assessments, gather artifacts and documents, and to keep status of ongoing activities.

• International implementation of new security processes, run compliance through all high priority projects

• Communicate server vulnerabilities to server owners, post assessment and planning steps

• Archer Development for process steamlining and use cases

• Documenting high level security solution responses

• Server level security remediation and process development

• Client manager process creation and implementation

• Assess and plan high level sites for vulnerability scans using HP Fortify tool

• Managing compliance for engineering team in creating Citrix Streaming Profiles and Publishing Applications to

users in Citrix XenApp 4.5/5.0.

Environment: McAfee Vulnerability Manager, MS Outlook, MS Visio, MS Office, Server 2008 R2, Microsoft Server

Security, HP Fortify, Qualys, Credant, Symantec, Archer Mgmt Tool, Citrix, DBMS - SQL

Consulting Company: Strategic Staffing

Client: Capital One, Plano TX December 2011 – May 2013

Position: Consultant/ Lead Project Manager

• Primary responsibilities include development and execution of project management plans to support the

implementation of web based front-end to interface with the legacy investment banking backend Coordinated

testing tasks and projects between Onsite and Offshore team

• Established and managed divisional PMO and trained staff on PMI methodologies. Total portfolio exceeded $40

million in Desktop Services related implementation projects.

• Responsibilities included gathering business requirements and converting them to functional design requirements

to support the Loss Mitigation system

• Responsible for collaborating multiple cross disciplines to insure solutions were in synch with strategic

development objectives and architectural design of the mortgage customer management system

• Created Detailed Test Plan and Test Cases listing the strategy QA team will follow to conduct the testing for the

particular project

• Developed specialized project & requirement templates, surveys and organized project management

methodologies and mentored others on MS project as well as documentation and diagramming techniques.

• VMware Support – End to end support of the virtual desktop infrastructure/Build/Design/Development

• Capital One Citrix Upgrade projects including assessment and rollout support

• Installation of Citrix Presentation server 4.0/ XenApp 4.5/5.0 & Citrix Client Tools

• Administration of Citrix XenApp Farms

Configuration of Oracle/UNIX server policies and Load management

• Coordinated testing tasks and projects between Onsite and Offshore team

Environment: Sharepoint, Agile, MS Outlook, MS Visio, MS Office, Virtual Desktop Infrastructure (VDI), Exchange

2010, Quality Assurance, Server 2008 R2, Active Directory, Migration Paths, Citrix – Microsoft Virtualization,

VMware, basic DDL, UNIX, LINUX

Client: Samsung Electronics America August 2008- December 2011

Position: Sr. Business Systems Analyst

• Supported Windows 7 desktop global implementation

• Worked with sales and management team in order to reduce monthly chargeback’s and update forecast

• Critical teams lead in Sales and Marketing Six Sigma DMAIC projects which involved:

• Reducing invalid product pricing errors

• Streamlining cross departmental communications between Marketing and Sales

• Extensive troubleshooting on Windows 7/Citrix and Active Directory

• Provided weekly and monthly reporting to Sr. Management

• Interacting with business users for gathering the requirements for on boarding the applications to Citrix

Servers.

• Updated Financial modules for use cases

• Responsibility to lead team of 9 FTE’s including:

• Reviewing and signing off on Product and pricing schedules for the Sales and Marketing Team

• Escalating issues and making recommendations during weekly management meetings

Environment: MS VISIO, MS Project, Microsoft Word, Microsoft Excel, Business Objects, Active Directory,

Security Compliance, Citrix – Microsoft, DDL, DBMS – SQL, EXPLAIN, UNIX,ORACLE Systems

Client: Matthew Adams Properties, New York, NY June 2006 – July 2008

Position: Project Associate

• Assist project manager on compiling weekly project status updates for various Real Estate Related Projects

• Experience gathering and documenting business requirements in accordance to Object-Oriented Analysis

and Design (OOAD) guidelines

• Managed delivery of Use Cases

• Reviewed and updated in-house policy based on NY regulatory requirements

• Analyzed cash flow for irregularities between building accounts

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS-Project, Windows 2000,

LSAMS, Fortracs, IVR

Professional references available on request

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