Tiffany Chen
Saint Louis, MO ***** 907-***-**** ************@*****.***
SUMMARY
Motivated and energetic healthcare advocate with experience in public relations and healthcare education
Studied healthcare economics with special interests in healthcare infrastructure, health policy and supply side analysis
Over 200 hours of physician job shadowing across multiple healthcare settings with exposure to patient appointments,
patient education, health communication, and healthcare team management
EDUCATION
Saint Louis University Bachelor of Science in Biochemistry
Vice Presidential Scholar
Cumulative GPA: 3.73
Relevant courses: Health Economics Healthcare Ethics Law and Bioethics Foundations of Healthcare Biostatistics
PUBLIC RELATIONS EXPERIENCE
Vice President of Public Relations Saint Louis, MO
Alpha Epsilon Delta Pre-Health Honors Society Missouri Beta Chapter September 2011 – Present
Recruitment of 200+ new members yearly through implementation of public relations campaigns
Translate complex medical studies and health policies into clear and concise educational summaries for audiences of 300+
members
Designed posters, pamphlets, presentations and built chapter website and all social media sites to increase ease of access
to relevant pre-med and AED chapter information (www.sluaed.com)
Lead planning team to coordinate 15 event health conference promoting health awareness, health education across
different disciplines
Improved member relations and satisfaction through creation and implementation of quality assessments
Vice President of Public Relations Saint Louis, MO
Forte Music Tutoring April 2012 – April 2014
Increased membership from prior semester with matriculation rate of 80% across semesters
Organized musical instrument donation drive in conjunction with local music organizations and businesses
Created curriculum and taught beginning piano at South City College Prep
COMMUNICATION EXPERIENCE
Social Worker Volunteer Saint Louis, MO
Health Resource Center Free Health Care Clinic April 2012 - Present
Clarified and simplified medical treatments, healthcare policies, other relevant medical information for patients
Communicated clear, easy-to-understand health care plans with patients to reach healthcare goals
Promoted health literacy within clinic through patient education about medical treatments, complex health forms, insurance
coverage
Gained understanding of low socioeconomic patients’ unique healthcare barriers and needs
Citizenship Literacy Tutor Saint Louis, MO
International Institute of Saint Louis July 2014 - Present
Clarify and explain U.S. civics and history to low English proficiency immigrants and refugees
Translate complex moral and ethics questions into easy-to-understand, plain English concepts
Design and implement new educational methods to increase English writing and speaking proficiency
Chinese Language Tutor Saint Louis, MO
Saint Louis University Department of Languages, Literatures, and Cultures August 2014 - Present
Develop and teach cultural immersion lessons to beginning Chinese language students
Prepare ancillary language study materials with study hints and simplification of grammar lessons
SKILLS
Computer Skills: Photoshop Excel SPSS Statistics HTML CSS
Language: Chinese