Customer Service Representative
Resume:
Pamela jones
**** ********* **** **, ********, TX 77407
*******@*****.***
OBJECTIVE
To obtain a career that will challenge and provide an opportunity for growth and
improvement
EDUCATION 1975 1979
Needville High School
Needville, TX
High School Diploma
WORK EXPERIENCE
Schlumberger Employees Credit Union
2006 Present
Title Clerk III
Process all titles for the credit union involving states across the US
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Title data entry using Microsoft spreadsheet
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Data entry for the general ledger account to balance
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Customer service
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Complete all call center inquiries
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Automobile repossession
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Work alongside all loan officers providing all information needed to complete loans
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Mail all paid title to members
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Answer and assist members with any inquiries for title work
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Submit all title work to the correct DMV including Texas and across the US
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Fort Bend County Tax Assessor Collector 1999 2006
Tax Collector/Highway Clerk
• Assist customers with paying taxes, getting registration, or title work
• Produce payment plans for tax payers that were behind in their tax payments
• Complete title work or registration for customers
• Balance cash drawers daily
Fort Bend Telephone 1996 1999
Collections Clerk III
• Process all account payments
1
Pamela jones
7327 Roundrock Park Ln, Richmond, TX 77407
*******@*****.***
Balance drawers and bank statements at daily
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Discontinue service for delinquent accounts
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Filing
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Customer service representative
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Needville ISD
Bus Driver/Substitute Teacher
Drove bus morning and afternoon to and from school
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Daily and long term substitute teacher
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Skills and Attributes
2
Pamela jones
7327 Roundrock Park Ln, Richmond, TX 77407
*******@*****.***
All Microsoft Office Products
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Excellent Customer Service; answering phones
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Data Entry: 65 75 wpm; 10 key touch 45 50 npm
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Filing
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Processing payments
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Operating the call center
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Creating and completing reports
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Summit software
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Workplace 21
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Copying, scanning, and printing
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Ability to learn fast, work hard, and multi task
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3
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