Customer Service Representative

Location:

Posted:

May 04, 2015

Stephanie Calcavecchio

Miramar, FL 860-***-**** *************@*****.***

Objective

Highly motivated individual looking for an opportunity to develop new skills and share

years of experience in photography. Highly customer service oriented. Able to work

independently or as a team player. Seeking company to focus my career, but open to a

position that involves good pay in exchange for hard work.

Experience

1985 - Current

Photographer Self-Employed

I attend national touring concert events and photograph throughout the show. A few of the bands

I had the pleasure to showcase are: Dickey Betts and Great Southern The Outlaws. Photos are

edited with Lightroom and the events are highlighted via their personal Facebook and Flickr

pages. I'm highly adaptable for promotional photography, special events, portraits, and POS

photography.

April 2013- Nov 2014 Sept 2010 - June 2011

Customer Service Representative FTD.com

Responsible for answering incoming calls in high volume call center, with an average of 150+

calls a day. Engaged with customers, promoted sales, and resolved order issues. Processed

orders efficiently and with notable accuracy. Built customer loyalty while ensuring customer

satisfaction.

March 2013

Holiday Set Associate/Photographer Crystal Mall

Built holiday set per instructions, in preparation for holiday photo sessions. Greeted, directed and

photographed guests with the Easter Bunny in busy environment. Highlighted best photos while

promoting packages and add-ons to customers. Processed and printed photos to customer

satisfaction.