Customer Service Sales

LaCresha Williams

*** */* *. ***** St., Appleton WI 54911

Cell Phone: 920-***-****

***********@*****.***

* SUMMARY: Creative and highly-motivated with a wide-ranging background in

marketing, written and oral communication skills. A reliable customer

service preservative that is outgoing, a great team player and driven to

reach the companies goals.

* HIGHLIGHTS: Strong organization skills; Active listening skills;

Courteous demeanor ; Energetic work attitude; Telecommunication skills;

Ethics and diversity studies.

* EXPERIENCE:

PICK-N-SAVE Milwaukee,WI September 2009-January 2010

Assisted customers with excellent service. Organized weekly sales

reports for the sales department to reach product success. Trained new

employees.Computed accurate sales prices for purchase transactions.

ALTA Neenah,WI August 2014-Currently

Assisted in the managing of database; Verified, edited, and modified

members information; Managed call flow with multiple calls in queue;

Accepted additional responsibilities within current position; Met weekly

metrics goals for majority of position.

* EDUCATION:

Fox valley Technical College Oshkosh,WI 2011-2014

Coursework in business, marketing, communication, business

administration and organizational development. Marketing and advertising

course work in the communication, social media communication and public

relation with a 3.2 GPA.

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