Customer Service Truck Driver

ROB MAGINNIS

**** ******** **** *********@*********.*** 614-***-****

Reynoldsburg, OH 43068

PROFESSIONAL SKILL SETS

• Management experience in a service-focused environment

• Responsible for maintaining and growing sales

• Manage operational expenses

• Previous logistics and transportation experience

• Customer service experience

• Budget with Profit & Loss Responsibility

• Experience with resolution of customer service issues

• Solid skills in communications, negotiations, conflict resolution and coaching

• Previous experience in recruiting, interviewing, hiring and training

• Overseeing all financials and accounting functions

• Fluent in Excel, Word, Outlook and Power Point, Adobe Photoshop

EDUCATION AND AWARDS

Bachelor of Science in Business Administration, The Ohio State University

Received, The Charles Kilberger Academic Scholarship

Achieved, The rank of Eagle Scout in the Boy Scouts of America

Graduate of Trucking School (2014), Columbus, OH

PROFESSIONAL EXPERIENCE (WITH SELECTED COMMENTS FROM MANAGERS)

Dec. 2014 – Present LV Trucking Company, (Columbus, OH)

Local / Regional Commercial Truck Driver – (Columbus, OH) Responsible for hauling truck loads in a safe and

timely manner

• Proficient with operating various types of trailers (Dry Van and Refrigerated Units)

• Experienced with driving in all types of weather and terrain

• Responsible for deliveries in the following States: Ohio, West Virginia, Kentucky, Michigan,Indiana and

Pennsylvania

• Class A CDL with Hazmat, Tanker, and Doubles/Triples

• No felonies, and clean MVR

Aug. 2014 – Dec. 2014 Hogan Trucking, (St. Louis, MO)

Local Dedicated Commercial Truck Driver (Columbus, OH-Terminal) Responsible for hauling baked goods for

The Kroger Company

• Dedicated Route-(Responsible for pick up/delivery) for stores in Ohio, West Virginia, Kentucky, Michigan and

Pennsylvania

• Experience with 53 foot dry van trailers

• Responsible for delivering truck loads in a safe and timely manner

• Class A CDL with Hazmat, Tanker, and Doubles/Triples

• No felonies, and clean MVR

Dec. 2011 – Present JENNIFER MARSHBANK PHOTOGRAPHY & DESIGN (Reynoldsburg, OH)

“One of best photographer’s assistant I have worked with in the last five years. Rob has a wonderful combination of

technical skills and business management abilities. Furthermore, he is a true team player. It's rare to find someone that

possesses so much talent.” – Owner

ROB MAGINNIS Page 2

Design Assistant- (Part-time)--Responsible for managing all aspects of client’s photo shoots and design

portfolios.

• Accountable for the editing and printing of photographer’s work,

• Basics in Photo Shop, Indesign and other photo programs

• Occasionally a second shooter when needed by photographer

April. 2011 – Aug. 2014 REYNOLDSBURG UNITED METHODIST CHURCH (Reynoldsburg, OH)

“Rob has been a tremendous help with volunteering his time at RUMC.” – Chef Don Wood

Volunteer Perform Kitchen volunteer work at RUMC on a weekly basis

• Help chef direct food production in large Commercial Kitchen.

• Provide help in the areas of purchasing, prepping, cooking, and sanitation of production kitchen.

• Responsible for maintaing food safety and delivery of food to a second offsite location as well.

Dec. 2007 – April 2011 TWENTY-FOUR HOUR CAREGIVER (Reynoldsburg, OH)

“Rob has shown a rare combination of love and caring that you just don’t find in a lot of people today…Most adults

would not put their career on hold to care for an ailing parent.” –Dr. Richard Oberlander

• I took on the role of Twenty-four hour caregiver for my ailing mother. This required twenty-four nursing care

for over two years until her passing. Medical references can be provided if necessary.

Dec. 2005 – Dec. 2007 GREATER COLUMBUS AUTOMOBILE ASSOC., LLC (Columbus, OH)

Co-Owner/ Operator Responsible for the overall market management at location

• Responsible for successful integration and partnership with all of Avis/Budget product lines

• Developed the product lines within the assigned market

• Previous experience with QTA,Ready Lines and Turnbacks

• Responsible for managing profit & loss

• Previous experience with Shuttling Vehicles

• Responsibility for supervising, scheduling and staffing all personnel

• Establish profitable relationships: Thru good communications and service with customers

• Managed the recruiting, interviewing, hiring, and training, while mentoring, coaching, and developing

personnel

• Overseeing all financials and accounting functions, along with budget responsibility

Dec. 1996 – Dec. 2005 USA TODAY (Westerville, OH)

Wholesale District Manager/ District Manager Responsible for managing the distribution supply

chain for the company’s direct to Consumer, Retail, and Wholesale channels in

Southern Ohio, Northern West Virginia and Northern Kentucky.

• Identify new opportunities for USA TODAY’S products to be introduced within the appropriate market

• Led a mid-sized team of independent wholesale contractors and brokers in many cities in Ohio, West

Virginia and Kentucky…Circulation increased more than 11%.

• Responsible for forecasting resources and capacity planning in the region.

• Identify ways to improve management of costs, continually improve efficiencies and effectiveness of

all routes in the region.

• Managed the recruiting, interviewing, hiring, and training, while mentoring, coaching, and developing

field personnel

• Maintained the highest level of Integrity, dignity and standards both internally and externally.

• Also have direct retail experience, along with DSD experience.

• Promoted in 2002 to Wholesale District Manager.

Contact this candidate