Manager Service

Ali Hassen

*** ****** ******* *** *** Alexandria VA 22304

United State

Phone 515-***-****

*******@*******.***

DMCC Community College

Credit Classes

September 2008.

Educational Qualifications

M.A. Education- Master of science degree of tourism Management Turkey,

Ankara.

August 2004- May 2008 (U.S equivalence Master of Science degree in

tourism Management).

B.S. Business- and Economy Hotel Management, Iraq, Baghdad.

September 2000- August 20004

Professional Experience:

KBR an American engineering, construction and private military

contracting company.

Green Zoon, Baghdad, IRAQ

May2003, to May 2004

Translator,

Cooperate with company, by translate form Arabic to English, and form

Turkish to English.

Help the staff, and coworker in marketing, accounting, accommodation

foods, and supplies Etc.

Symcon Professional congress organizer, Turkey, Ankara

April 2005 - May 2006

Congress coordinator,

Orchestrate meeting planning services with a focus on client needs

assessment, vendor relations, site inspection, cost analysis, set-

ups, audio-visuals, speaker procurement, guest transfers, transportation,

off-site entertainment, reservations, and menu selection for breakfasts,

luncheons, and dinner buffets.

Effectively supervise Meeting Coordinators exercising strong staff

management and project leadership skills.

Diplomatically enforce negotiations with vendors to arrive at mutually

agreeable, cost-saving solutions.

Limak Lara Resort, Antalya, Turkey,

June 2006 - August 2008

Front desk clerk,

Excellent communication with costumer.

Help the guest with the check in and check out.

Help the guest with booking and reservation.

Provide the best service to our guest and make sure the service

exceeded guest expectation and satisfaction.

Manage the daily work by communicating with other department.

Marriott Downtown Hotel/ Des Moines, IA

October 2008 - 2012 full time employee

Front desk clerk,

I provide service in a timely, friendly, enthusiastic and professional

manner.

Working well under tight pressure situation and have been relied upon

to fill shifts on-call basis.

I am well organized and have a systematic nature when working.

I ensure the set up for both the wait staff station and tables are

complete prior to service and at the end of my shift.

Present, USRCI

U.S Committee for Refugees and Immigrants/

2012-present, 100 East Avenue Ste.105 Des Moines Iowa

Interpreter,

Translate form Arabic to English and form English to Arabic.

Pick up the client from the office and take him to the place that job

interview, doctor appointment, Etc.

Simpson College / Des Moines, Iowa

2014, present

Adjunct teacher 101 Arabic,

Prepare Syllabus and Course Outcomes for Arabic course instruction.

Support and fulfill the mission of the institution.

Tutor and advisor for career path and various courses

Maintained effective relationships with students, faculty, staff, and

external constituencies.

Proven track record of 100% student retention.

Improvements in learning processes, productivity, quality, and clientage

student satisfaction.

Skills

Professional experience teaching three languages

Arabic, English, Turkish.

CDL driver license, commercial vehicle driver.

United Citizen Ship Holder

.

Computer base course

Turkey, Ankara

Microsoft Windows XP, Network, Managing and Maintaining a Microsoft

Server Environment.

Reference

Omar Al Jawhar Operation manager at Indemand Interpreting (651-815-

2055)

Kim Compton Marriott Hotel Downtown Human Resources Manager (515-

245-5532)

Sharon Wilkinson Chair, Department of World Language and Culture

Studies Professor of French Simpson College, 515-***-****)

Contact this candidate