Manager Management
Resume:
Janet Soriano C.P.M.
* **** **** • New City • New York • 10956
*************@*****.***
www.linkedin.com/janetsorianocpm/
SUMMARY:
Highly accomplished, innovative and enthusiastic, results-driven automotive business professional, with expertise in:
• •
Operations, procurement, inventory planning, supply chain & logistics Automotive, pharmaceutical,
marketing/agency, non-profit, HR,
• Cost reduction & containment training, facilities, MRO, equipment
paper/packaging
• Supplier sourcing, RFP’s & bid solicitation • Contract negotiation and
administration
• Staff development & leadership • Supplier performance &
category/relationship management
• Marketing event & trade show product expert/ambassador • Policies, procedures & ISO
9000
PROFESSIONAL EXPERIENCE:
Mercedes-Benz USA, LLC • Montvale, NJ
2004-Present
Commercial Vehicles Operations Specialist – Daimler Vans USA, LLC (2009 - Present)
Responsible for planning volumes, ordering and allocating Mercedes-Benz and Freightliner brand
Commercial Vehicles for the US market, including setup of vehicle models, packaging/options, pricing and
overseas factory ordering. Manage all aspects of new dealer activation as well as support all ongoing
dealer operations, auction, fleet management and post-term remarketing distribution. Implement and
project manage system and process improvements/enhancements with cross-functional business groups.
Support all aspects of new vehicle model launch. Manage dealer market support, finance and fleet
incentive programs. Manage logistics and vehicle moves/transport. Manage Foreign Trade Zone process for
National Fleet customers. Collaborate with Vehicle Preparation Centers to manage inventory and expedite
vehicles. Address all warranty, after sales, dealer systems and floorplan issues/requests. Create and
maintain all policies & procedures. Product specialist and brand ambassador at marketing events/trade
shows. Responsible for all employee, manager and event vehicles. Create and publish dealer
communications and webinars to inform and educate franchisees and team members. Manage
departmental Cognos reporting and KPI’s. Conduct on site dealer and field team system and
process/program training
• Successfully launched new multi brand Commercial Vehicles business in US (Wholesale/Retail 26K vehicles
& 9.5 % market share in 2014)
• Maintain self-created Commercial Vehicles Distribution & Logistics Dealer website for Mercedes-Benz and
Freightliner brands
• Support (300+) Dealer franchises and (50+) Field Team and internal/external customer inquiries
• Nominated Customer Experience Champion - Two years consecutively
Senior Purchasing Agent (2004 - 2009)
Responsible for negotiating and administering over $250 million in complex technical agreements for
Daimler AG and NAFTA affiliated Regions (US, Canada & Mexico). Managed assigned commodities in the
luxury automotive industry such as Marketing, After Sales, Human Resources, Training and Strategic Retail
Development. Achieved maximum cost savings/containment and created efficiencies/improvements
without interruption/loss to the business area. Solicited formal Requests for Proposal/Information. Prepared
and processed contracts and Statements of Work/project specifications. Analyzed and evaluated proposals
and presentations. Identified and qualified suppliers/sources/products. Partnered with user group,
investigated solutions/alternatives and presented recommendations. Collaborated with Legal, Tax and Risk
regarding contract language and requirements. Coached and educated end users regarding purchasing
policies and procedures. Conducted online bidding events. Leveraged Daimler AG’s global/national
commodity management network and industry benchmarks to optimize savings/results. Developed long
term strategic portfolio to manage volume of buy, create continuous improvement and become commodity
expert.
• Obtained Certified Purchasing Management designation
• Promoted to Senior Purchasing Agent
• Successfully negotiated over $10 million in cost savings/containment annually
ARC of ROCKLAND • Congers, NY
2001-2004
Purchasing Manager
Managed procurement of $25 million in goods/services for health and human services, non-profit
organization. Included 28 residential facilities, 2 schools, day habilitation center, and client
workshop/agency headquarters. Responsible for building modification/repairs. Managed/negotiated all
contracts and maintenance agreements. Expert in New York State purchasing and public buying
laws/regulations. Purchased/managed fleet of 80+ vehicles. Prepared scopes of work, qualified sources
and solicited bid requests. Identified cost saving/avoidance opportunities. Managed legal contracting
language issues. Responsible for all building start up requirements for new locations/residences and
facilities. Investigated/resolved all emergency requests in a timely manner, to protect the health/safety and
welfare of the clients/individuals we served.
• Identified and implemented Purchasing Plus automated procurement program
• Opened 4 new Residential Facilities and Day Habilitation Center
Janet Soriano • Continued Page
2
INTERNATIONAL PAPER • Tuxedo, NY
1996-2001
Purchasing Manager, Technology & Stores Services (2000 – 2001)
Procured $25 million annually for approximately 1,000 Technology employees at multi-site Research &
Development facilities in New York and Ohio. Managed on-site business operations including
shipping/receiving, warehousing, mail services, food service and outsourced employees. Developed /lead
staff of 10 employees. Managed Xerox Business Services mail and copy center programs. Resolved facility
issues/repairs. Identified and addressed safety issues. Prepared and monitored $10 million departmental
budget. Identified cost savings opportunities. Implemented and launched SAP/B2B web based procurement
program to user community at multiple sites. Supported all users and addressed all technical /systems
issues.
• Implemented SAP/B2B procurement program
• Eliminated Stockroom
• Created Minority business opportunities
Senior Buyer (1996 - 2000)
Procured $8 million annually for R&D Facility, including vehicles, construction, safety supplies, office
equipment, lodging, cell phones, furniture, outsource/consulting services, building maintenance services,
renovations, and all commodities/services. Prepared and managed budget. Maintained Supplier Quality
Assurance program. Implemented and managed Reward & Recognition Program. Coordinated international
shipments. Managed surplus equipment/material. Administered Quotation Requests. Coordinate on/off site
training. Ensured contractors maintain appropriate insurance. Established online ordering. Developed Job
Safety Analysis Program. Responsible for all onsite travel services and videoconferencing. Significantly
reduced supplier base.
• Implemented American Express Procurement Card Program
• Participated in Office Equipment Team resulting in a multi-location strategic plan and substantial cost
savings
• Selected as a high potential candidate for management development program and advancement.
PFIZER INC.• Pearl River, NY
1991-1995
Junior Buyer - Chemicals and Raw Materials
Purchased Chemicals/Raw Materials and Lab Supplies for Medical Research Division. Sourced materials
internationally. Managed procurement of controlled substances. Maintained records for DEA audit/review.
Negotiated contracts and cost savings, blanket orders and system contracts. Assured adherence to
specifications. Assisted in the purchase of chemicals/raw materials for production. Placed and expedited
purchase orders. Coordinated material specifications with suppliers. Prepared supplier performance
reports. Handled returned goods/deficiencies. Corrected price discrepancies.
• Received performance bonus award for cost savings and exceptional achievement
• Developed plant standard operating procedure for managing controlled substance
• Implemented online user requisitioning system
SKILLS:
Microsoft Word, Excel, Outlook, Lotus Notes, Power Point, SAP/B2B, Cognos, Ariba. Presentation, project
and relationship management skills. Effective communicator, collaborative team player, resourceful hands-
on problem solver, creative thinker and a positive, dedicated individual and influencer.
EDUCATION:
Empire State College - B.S., Business Administration, Rockland Community College - A.A.S., Liberal Arts
CERTIFICATION:
Certified Purchasing Manager - Institute for Supply Management, Inc.
ASSOCIATIONS:
Toastmasters International, Mercedes-Benz USA’s Women’s Innovation Network, Great Places to Work,
Customer Experience Champion, and Diversity Council, Benz Buddy - Mentoring Program
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