Rosalyn D. Womack
*** ********* **, **********, ** 15235
Email: *********@*****.***
Phone: 412-***-****
Experience
2005–Present UPMC Pittsburgh, PA
Patient Access Specialist II
Review, verify and enter the patient's demographic and insurance information to ensure
data integrity, Answer multi-line telephone system and schedule appointments, contact
or page physicians according to department questionnaires, protocols and templates,
Make decisions independently and take initiative to find answers to questions,
Appropriately triage phone calls to or from clinical and other areas, Demonstrate ability
to understand reason for patient visit and apply decision making ability to schedule an
appointment with the correct sub-specialist by obtaining medical information/diagnosis
in order to adequately meet the patient's needs and allow for appropriate scheduling to a
specific physician or specialty, Ensure effective communication to patients regarding
scheduling and call details, give basic information to patients (directions, parking
information, and required preparation for appointment).
2005 2006
Data Entry Clerk 1
Alphabetized medical records, Searched room numbers for CQI reports, Entered
patient information from anesthesia records for charge entry
2005 2006 Duquesne Light Company (part time) Pittsburgh, PA
Payment Processor
Scanned checks and bill remittances, Encoded checks, Opened mail and processed bill
payments.
2002 2004 PNC Bank Pittsburgh, PA
Accounts Receivable Processor II
Scanned documents into the scanner, Encoded check images on the computer, Corrected
information in the lockbox database system, Assigned checks to lockbox database.
2001 2002 Office Teams Pittsburgh, PA
Data Entry Operator
Entered information from passports and checks into the computer, Organized and
prepared passport batches, Created spreadsheets and labels.
Education
Currently Enrolled Community College of Allegheny County
Pittsburgh, PA
Associate Degree: Accounting
Coursework in Accounting and Finance
1997 Allderdice High School Pittsburgh, PA
Academic Diploma