Sales Assistant

Sara Tabatabaei

Cell phone no.: 804-***-****

**** ****** * ******** **, Unit 908, Falls Church, VA 22043

Email: **********@*****.***

Professional Profile:

• Stratford University graduate offering a strong academic background in IT combined

with experience in management and customer care.

• Consistently recognized for technical troubleshooting skills used to rapidly and cost-

effectively resolve challenging technical and managerial issues.

• Fluent in English and Farsi including conversationally proficient in French and Turkish.

Technical Skills:

• Certifications: Training in CompTIA A+ 220-801 and 220-802.

• Proficient in Microsoft Project, Oracle database Systems design, MS SQL

Microsoft Visio, Rational UML, USE CASE tools, SOAP UI, SFDC.

• Proficient in computer: Mac OS, Windows, Microsoft Word, Microsoft Excel,

Microsoft PowerPoint, Microsoft Access, Microsoft Outlook.

• Proficient in graphic design: Photoshop, Corel Draw, Illustrator.

• Proficient in QuickBooks Pro.

Education:

Stratford University Graduation: March 2015

Master’s of Science in Information Systems

Glen Allen, Virginia, U.S.A

Virginia Commonwealth University Graduation: May 2011

Bachelor of Science in Business Administration and Management

Concentration: International Management

Richmond, Virginia, U.S.A

Relevant Experience/Projects:

Stratford University – Glen Allen, VA August 2014 – December 2014

Developed an online dating website for my thesis with various features.

Tools used: Wix

Rites LLC – Richmond, VA January 2015 -Present

• Trained to work across various Sales Force (SFDC) implementations covering

Sales Cloud, Service Cloud, Chatter and App-exchange applications.

• Building skills in SFDC Administrative tasks like creating Profiles, Roles, Users,

Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards,

Tasks and Events.

• Received training as a Business Analyst. Document applications for use in

training, maintenance, and department procedures. Design and developed data

structures and systems.

Work Experience:

Stratford University – Glen Allen, VA September 2014 – December 2014

Student worker at Career Services and student support services (part-time)

• IT help-desk with online job boards and other online portals.

• Troubleshoot computer and printer issues.

• Developed and created flyers via illustrator and Photoshop for events.

• Member of the Student Mentorship Program where we help student with any

issues that may affect their academics.

• Dealt with many situations that need to use my problem-solving skills including

grade disputes, student absences, student finance issues and complaints on the

conduction of a class.

• Posted job leads on Stratford online board called Nacelink.

• Organized events including Veterans Day, Honor student dinner, new student

orientation and others.

Corporate and Museum Frame - Richmond, VA

Office assistant (part-time) January 2013- January 2014

• Handled accounts receivable, entered customer payments and other financial

bookkeeping into the database (QuickBooks Pro).

• Handled accounts payable; paid bills, vendors, utilities, insurance, etc.

• Worked with general ledger/banking journal entry accounts; transferred funds for

tax purposes to corresponding account(s).

• Handled payroll weekly for all employees.

VCU Global Education Office, English Language Program (ELP)- Richmond, VA

Part-time assistant advisor and translator January 2007- December 2010

• Translated documents in Farsi, French and Turkish.

• Processed applications for new students.

• Oriented new students to the campus and the program.

• Consulted students in their academic and university related matters.

• Managed multi-tasking such as handling student issues in their academics and

non-academics. Also dealt with any situations that occurred in the office when the

manager was not present.

• Became skillful at problem in various areas in the office.

• Coordinated large number of students at the same time.

Affiliations:

• Member of National Society of Collegiate Scholars.

• Member of VCU Women’s Volleyball Team.

• Ukrop’s 10K Charity Run in Richmond, VA.

References:

Furnished upon request

Contact this candidate