Team Leader/Production Coordinator/Account Coordinator
Resume:
Elaine Trizulino
** ** *** ** *** *c Whitestone, NY 113**-***-*** 9290 *******@***.***
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TEAM LEADER – PRODUCTION
• A highly effective account operations specialist with eight years of experience in production life cycle management for several
multi million dollar global accounts.
• A proven team leader who works well under pressure, prioritizing workflow and leading a team of three people that dealt with
customer service inquiries, manufacturing & shipping coordination, quality control and data processing.
• A solid background in new business development from new and existing clients; takes initiative demonstrating
outstanding analytical, organizational, relationship building, client management and verbal and written
communication skills.
AREAS OF EXPERTISE
• •
Leadership/Management Production
• •
Vendor Management Sourcing
• Compliance/Risk
WORK EXPERIENCE
Jimlar Corporation/Global Brands Group, New York, NY
Team Leader/Production/ Account Manager
7/2010 – 3/2015
Duties consisted of but were not limited to:
• Managed the operations of a $25million/yr Land’s End and Land’s End Sears Private Label Footwear account, as well as
managing GH Bass Men’s and Women’s (approx. $7million/yr), and Bass Pro Men’s, Women’s and Children’s (approx.
3million/yr) accounts.
• Managed and reviewed all Production Schedules, T&A Calendars and commercialization schedules; Transmittal of MSS’s and
ISI’s to the overseas office preceding creating GTIN#’s in Excel; as well as obtaining UPC codes via SAP; Navigated GT
Nexus, Land’s Ends’ Vendor Net Website, GH Bass’ GOL/FedEx system on a daily basis. Coordinated and reviewed
weekly vessel and WIP reports, and generated and distributed sales reports from BPS website.
• Responsible for the daily workflow by prioritizing and multitasking, handling all issues with the customer and our offices in China
via direct correspondence, in regards to order receipt, factory space and delivery confirmation.
• Verified compliance to US Customs specifications as they relate to inner and outer carton markings and C.O.O. designation
requirements. Communicated all information related to international vessel bookings to the factory and the customer. Also
functioned as subject matter expert with regards to new factory set up in China, including obtaining General Conformity
Certificates and Certificate of Insurance.
• Assisted in ensuring pricing is provided for order projections in a timely manner, administered pricing and T&A calendar in LE’s
IPLM system.
• Monitored monthly booking/shipping reports for senior management, to ensure monthly goals were satisfied
• Functioned as primary liaison for issues concerning the customer and the factory, including managing documentation flow to
ensure factory receives payment from customer’s advising bank, processing all chargeback’s and claims from the customer to
the factory, as well as issuing liability claims to the customer from the factory.
• Performed quality control on production lots, confirmation samples and TOP samples to ensure they met production standards.
• Trained data entry associates on daily operating procedures of accounts; Assisted in training other members of the Private Label
Department on accounts previously held, including Sofia Vegara for Kmart, Cabela’s, FootSmart/Benchmark, Meijer’s, Sears
Men’s, Shoe Show, The Walking Company, and Zappos
Temp Work – Account Manager
Duties available upon request
BCNY International, Hicksville, LI Temp Work 4/2010 6/2010
Astucci NY Optical Case, LIC, NY Temp Work 1/2010 4/2010
Steve Madden, Woodside, NY 1/2007 2/2009
Customer Account Executive / International Sales & Logistics Coordinator
Account Executive for large retailers, such as Sears, Marshalls, Payless, Fred Meyer, Ross, Shoe Show, etc.; also assisting with
•
Target & Kohl’s accounts.
Responsible for all aspects of sales order lifecycle, including the shipment of style outs, confirmation samples, advertising samples, fit
•
samples and production samples.
Utilize IBM’s AS400 Wholesale System to record customer orders, international factory order quotes, and generate Pro Forma
•
invoices as the basis of all subsequently necessary Letters of Credit as well as managing documentation flow to ensure factory
receives payment from customer’s advising bank via SWIFT money transfer.
Garden Bay Manor Condominium, Astoria, NY 2/2003 12/2006
Administrative Assistant
• Direct report to the manager and assisted with daily operations, which consisted of answering heavy phones, being in
contact with all condo owners/renters to expedite their repairs/complaints in a timely fashion.
• Reviewed bids from contractors for various repairs and necessary maintenance throughout the complex’s common
Philip Joseph Jewelers, Bellmore, NY 4/1997 1/2003
Assistant Manager / Sales
• Worked in large privately owned store with jewelry ranging from moderately priced to very high end pieces. Dealt directly
with walk in clients, often assisting with custom designed pieces.
• Duties included opening and closing store as well as set up and breakdown of all store displays with full access to alarm
codes and vault combinations.
• Diagnosed and priced damaged jewelry for repair. Responsible for ordering all findings for repairs as well as castings
after establishing proper diamond sizes; knowledge of diamond loupe as well as a digital zoom microscope.
• Scheduled all appointments for diamond sales and the servicing of all diamond jewelry to be set in gold and platinum.
• Provided input and ideas for website sales promotions and store advertising, as well as being responsible for servicing
accounts i.e. Saks and Macy’s through QuickBooks.
• Responsible for maintaining inventory and purchasing of items in the “Crystal World” figurine showcase and the
bridal/baby gifts showcase, as well as assisting in the research and purchasing of latest jewelry styles and trends through
various vendors; Displayed and priced items for resale.
SKILLS
Microsoft Word, Excel and Outlook 2007, QuickBooks 2005,AS400 Wholesale System, Bluecherry, Peachtree, SAP
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