Sales Manager

Kexin Chen (Kevin)

******@*******.*** 647-***-**** 516 Branstone Dr, Waterloo, ON (N2T 2C2)

SKILLS SUMMARY

• Energetic and self-directed inside sales professional with over 2 years of

experience with sales and management

• Gained business knowledge through assisting clients and developing new solutions

to prospects

• Excellent leadership ability through supervising and training employees as a

manager

• Outstanding teamwork skills by organizing major public exhibits of art shows

• Strong verbal communication and interpersonal skills.

Fluent in English, Cantonese and Mandarin

•

EDUCATION

Bachelor of Arts

Four-Year General Economics, Finance minor

University of Waterloo, ON September 2012 – October 2014

Bachelor of Business

Information Management

China University of Geoscience, Wuhan, Hubei, China September 2010 – June 2012

WORK EXPERIENCE

Financial planner representative (full-time)

Manulife Securities (Oakville branch), Oakville, ON March 2015 to present

• Generated leads, initiated cold calls to prospective customers, followed up,

performed pre-sales activities and closed transactions.

• Took care of cancellations and changes in orders and updated company records.

Participated in personal meetings with perspectives and senior financial planner in

•

the office, presented financial products.

Develop and cultivate client base for the company

•

Manager (Part-time)

Bushan Korean BBQ restaurant, Waterloo, ON February 2014 to February 2015

• Gained customer relationship skills by dealing with complaints on a daily basis

• Learned to work under a fast-paced environment and deal with customers

• Developed new marketing campaigns to increase brand image by analyzing

demographics, determined target market and enrolled marketing placement

• Showed strong leadership ability by managing over 10 employees

• Increased monthly sales by over 20 percent through planning and remodeling

employee assignments and working schedule

• Decreased turnover by personally trained new employees and involved in hiring

process

Volunteer Coordinator

Columbia forest Caring Center, Waterloo, ON December 2012 to June 2013

• Made connection and provided elderly with emotional support by building trust

and respect

• Gained interpersonal by listening and encouraging to share

• Learned and developed patience and communication skills by utilizing open-ended

questions

Cashier

Arts Student Union store, Waterloo, ON December 2012 to April 2013

• Gained bookkeeping skills and basic accounting by performing periodic inventory

control

• Developed marketing skills by strategically placing new items in prime location

• Developed the communication skills through sales

Executive of Arts Department

China University of Geoscience, China September 2011 to September 2012

• Developed organization ability by hosting major stage shows

• In charge of coordinating student art exhibits for over 600 visitors from the public

• Gained interpersonal skills by promoting art club and recruiting new members

• Demonstrated creativity by proposing several innovative projects

Outdoor Salesman (Summer job)

Guangdong Net-Plus Company, China June 2009 to September 2011

• Paying visit to medium/large businesses across the province, presented network

security systems, developed leads and identified sales opportunities to expand

customer range.

• Performed presentation by utilizing charts and statistics of comparable products to

generate sales

• Worked closely with the Sales Managers and commercial customers to achieve

sales goals and objectives.

ACTIVITIES

Cantonese Tutor

UW Culture and Language Exchange Club

University of Waterloo, Waterloo, Ontario September 2012 – December 2012

• Served as a Cantonese tutor and thoughtfully prepared course materials for

students

• Created a fun environment with exceptional communication and organization

skills

• Answered students’ questions with patience and clarity

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