Customer Service Maintenance Technician

**** ***** ****** *****: 619-***-****

San Diego, Ca. 92139 Email: *****.*****@*****.***

Mario Brown

OBJECTIVE: To obtain a position in the Building Maintenance field.

EDUCATION:

*/** **********ive Training Systems Imperial Beach, CA

Building Maintenance Technician-Certificate in Progress

6/2000 Griffin Technical Institute Griffin, GA

Industrial Mechanics 1 & 2 / Air Condition 1 & 2 Certificate Received

4/1993 Atlanta Area Technical School Atlanta, GA

Electronic Technology 1 & 2

SKILLS:

Detailed/Deadline Oriented EPA Universal Certification(soon) Strong Leadership Skills

Appliance Install/Repair Electrical Theory/Application Good Driving Skills

Plumbing American Sign Language Forklifts/Pallet Jacks

Hot Water Heaters Insulation Lockout/Tagout

Re-key Locks Vent/Duct Install/Repair Safety/OSHA

Drywall Carpentry Hand/Power Tools

Flexible Team Player Positive Attitude

WORK EXPERIENCE:

3/15-Present Home Depot El Cajon, CA

Freight Associate

*Fill shelves with new and overstocked freight

8/14-Present Comprehensive Training System Imperial Beach, CA

Building Maintenance Technician Trainee

* Install hot water heaters; repair and troubleshoot electrical, plumbing and appliances

* Repair electrical wiring; removed all electrical hazards

* Repair and replace drywall; install and repair vents and HVAC systems

* Re-key locks; conduct PH testing for swimming pools

01/08-Present Construction Worker for Places of Worship Southern California

Volunteer Heating, Ventilation and Air Conditioning(HVAC) Technician

*Light commercial ductwork

*Remove and Install ductwork

*Seal and Insulate ductwork

8/06-8/14 Federal Express San Diego, CA

Courier

* Scanned and processed inventory for priority, fragile and heavy packages

* Loaded and unloaded packages; delivered to sites throughout San Diego in a timely manner

* Interfaced with customers and vendors; provided excellent customer service at all times

8/06-7/08 San Diego Airport Parking San Diego, CA

Driver

* Transported customers to and from the airport with special attention to schedules and safety

* Parked and retrieved customer cars in lots; maintained accurate vehicle records

* Provided friendly, efficient service at all times

10/89-3/06 Bombardier Transportation Atlanta, GA

Senior Field Service Technician

* Reviewed all daily reports; assigned technicians and monitored progress

* Equipped technicians for jobs

* Communicated with management and engineering groups; completed detailed reports

* Trained new staff in policies and procedures

* Worked on high voltage rail, switches, power distribution breakers, ups, train a/c units, dc motors, air-

compressors, all electrical/mechanical components underneath the train and in switch cabinets.

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