Sales Manager
Resume:
Dana D. Railey
Spring, TX *****
Email: *********@*****.***
OVERVIEW OF RELATED EXPERIENCE
Experienced hotel sales professional with extensive knowledge of Hospitality in the areas
of operations, catering and sales.
• Self reliant, working with minimal control and direction.
Previous leadership experience as General Manager.
Excellent verbal and written communication skills with the ability to manage time
efficiently and perform multiple tasks simultaneously.
• Extensive travel for tradeshows, client calls, luncheons and workshops.
Hyatt North Houston November 2013 April 2015
Social Catering Manager
• Coordinate, plan and execute events. Duties include managing clients, new
business development, and supervising personnel in the catering and food and
beverage department.
Provide service as a Wedding Coordinator for ceremonies and receptions.
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Work closely with leisure groups in the SMERF Market.
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Responsible for operation and execution of the culinary aspect of events, including
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menu co ordination.
Responsible for achieving revenue and booking goals, developing new markets
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and increasing sales through new and repeat business.
Extensive customer service background; that includes open communication with
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guest.
Le Jardin Events August 2009 – August 2012
Sales Event Coordinator
Extensive background in planning events and wedding.
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Established budgets, reviewed locations, and selected venues.
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Ensure best rates by negotiating with suppliers, vendors and entertainers.
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Sourced highly qualified florist, linen and limousine services.
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Developed plans for floral arrangements, select invitations, design menus,
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designed cakes and conducted food tasting for Brides.
Successfully obtained rental inventory for event equipment including chairs, linens,
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silverware, serving dishes, tables, china, and tents.
The Lodge at Shirley Acres Houston, TX March 07 to August 09
General Manager
Performed day to day management duties including staffing, training, purchasing,
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cost control, maintenance, adverting, customer relations, marketing and menu
development. Effectively organized all banquet and holiday menus, floor design
and staffing. Recruited, hired, supervised, scheduled, and motivated a staff of 25.
Installed successful seminar program with wine suppliers and increased wine
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sales.
Orchestrated all holiday and large parties with staff, menu design and floor plan.
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Conducted quarterly reviews of agents to help improve their productivity.
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Lead weekly sales and educational meeting and participate in tour caravans with
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agents.
Century 21 King & Associates, Houston, TX June 04 to May 07
Office Manager
Managed day to day operations, bookkeeping and administration functions of a
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residential real estate office.
Served as primary coordinator with clients, vendors and other key business
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associates.
Trained all new agents with software and customer relations.
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Maintained and balanced bank accounts for sales transactions and operating
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expenses. Submitted photographs and descriptions of property to newspaper and
magazines for publication.
Conducted quarterly reviews of agents to help improve their productivity
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Lead weekly sales and educational meeting and participate in tour caravans with
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agents.
TRAINING AND TECHNICAL SKILLS
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*Proficient in Microsoft Word, Microsoft Excel, Delphi, ENVISION
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