credit control analyst

P. POORNACHANDU

Mobile: +971*********

Email: acpi23@r.postjobfree.com

OBJECTIVE: To be part of the team that strives towards the growth of the organization with zeal and commitment that will help me to explore my potential as a key player in challenging and creative environment.

WORK EXPERIENCE (Overall 2.8 Years):

1. Working as a Credit Control Analyst for the period of Sep 2013 to till date in Genpact Ind. Pvt. Ltd.,(MNC) Hyderabad, India.

Roles and Responsibilities:

Responsible for credit collections on assigned accounts by contacting the customer by phone and e-mail. Preparing and maintaining customer’s monthly reconciliation schedules.

Performing different tasks that updating cash flow reports, researching charge backs and making final decision for write offs.

Process and issued credit memo and debit memo after research has been completed.

Responsible for applying cash receipts to customer accounts using SAP and EDI systems.

Researched and resolved customer claims such as shortages, pod's discount violation and returns.

Making decisions with clear authority to write off balances according to strict guidelines.

Prioritizing accounts and workflow to meet management goals. Communicating work in progress and final collection disposition to the appropriate A/R and Credit Staff.

Working in conjunction with the Credit Manager and assisting the Cash Specialists as necessary to insure proper application of customer remittances.

Preparing monthly reconciliation status of General ledger reports for management.

Responsible for performing credit collections on past due accounts in the range of current to over 90 days.

Worked closely with other departments to determine the current status of accounts.

2. Internship in commercial practices (Collection Process) in Bharat Dynamic Limited (BDL) a reputed Defence Public Sector Unit for the period of one year (Jul 2009 – Jul 2010).

Roles and Responsibilities:

Collecting payments based on due date.

Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.

Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

Perform other assigned tasks and duties necessary to support the Accounts Receivables department.

Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.

Operating with M.S. Office like M.S. Word for office correspondence, Power point for presentations.

Excel and Access for generating reports and labels.

EDUCATIONAL QUALIFICATIONS:

MBA - Finance - Osmania University, Hyderabad - (2011-2013)

Bachelor Degree -Commerce - Osamania University, Hyderabad - (2009-2011)

Diploma - Commercial and Computer Practice - SBTET, Hyderabad - (2006-2009)

PROJECT DETAILS:

Title: Futures & Options on selected stock

Company : Networth Stock Broking Ltd

Duration : 45 Days

AWARD:

Awarded with bronze for best performer of the quarter.

SKILL SET:

SAP system for accounts receivables

Tally (7.2)

Micro soft excel, word, power point and outlook.

English shorthand – 80 wpm

English typewriting – 35 wpm

Telugu typewriting – 15 wpm

PERSONAL DETAILS:

Father Name : P. Chandram

Date of Birth : 05 Apr 1991

Languages Known : English, Hindi and Telugu.

Nationality : Indian

Visa type : Long term visit visa ( until June 3rd)

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