RONALD F. STEVENSON, CLU
*** **** *****, ***** *********, NJ 08902
Contact: ***********@*****.*** 717-***-****
Profile: http://www.linkedin.com/in/ronaldstevenson
Financial Marketing Blog: http://stevensonfinancialmarketing.wordpress.com
SUMMARY
Content Marketing Leader with a proven track record in introducing and
differentiating product and service portfolios that increased market and
segment share, brand equity, sales and profitability, and customer
satisfaction ratings. Direction of product launches, campaigns, and print
and web collateral creation. Development and delivery of financial product
and sales training programs. Staff and P&L management. Multicultural and
global marketing manager.
Campaign Strategy, Marketing Go to Market Launch Strategy and
Communications Execution
Media placement, Public Relations Cross Functional Matrix Teal Leader,
Advanced Concepts & Financial Products Influencer
Specialist International, Multicultural Marketing
Strategist
PROFESSIONAL EXPERIENCE
SCOTTRADE INC.- Nutley, NJ 2012 - 2014
Investment Consultant
Establish and maintain new accounts and handle all aspects of account
maintenance including trade execution, consumer education, CRM marketing,
and customer acquisition strategies and tactics.
. Develop and execute consumer service and marketing strategies and
tactics.
. Employ CRM marketing and service strategies to increase share of wallet.
METLIFE - Bridgewater, NJ 2011 - 2012
Marketing Research and Strategy Advisor
Developed strategies and tactics to define and implement a service brand
and marketing strategy for MetLife Group Benefits across the full range of
products, channels, media and markets. Developed Content Marketing
strategy.
. Developed consumer, market and competitor research on product and service
capabilities, practices and marketing.
. Delivered recommendations for go-to-market service brand strategies and
by product, channel, market and audience.
PNC BANK - Pittsburgh, PA 2010 - 2011
Marketing Vice President
Led an integrated, multi-channel program for acquisition and growth of
customer segments, coordinating across lines of business to support
initiatives and customer base, driving profitable sales. Strategic
business case development, goal setting, P&L, content management, program
tracking, direction, advertising and communications.
. Exceeded 100% of household acquisition and engagement year over year
goals.
. Transitioned from brand awareness to tactical program implementation for
customer acquisition and engagement.
. Launched marketing of assigned segments in the Midwest market through the
National City acquisition and conversion.
METLIFE - Johnstown, PA 2007 - 2010
Compliance Consultant
Advanced Markets Unit Registered General Principal, resolving complex
Market Compliance cases across multiple channels. Cross function
coordination with Special Investigations, Legal, Regulatory, Suitability
Oversight and Field Offices.
. Resolved sensitive and high profile compliance inquiries, responding to
regulatory agency inquiries, protecting company against risk of legal or
regulatory sanctions, financial loss, and loss to reputation.
. Recognized product and planning specialist, training associates in life,
investment, retirement and wealth management.
PRUDENTIAL FINANCIAL - Harrisburg, PA 2006 - 2007
Manager, Agency Training
Developed and delivered training programs for agency sales force.
Marketing and product specialist who developed target marketing programs,
campaigns and promotions. Advanced case advisor, developing presentations
and tools, and accompanying producers on sales calls. Field supervision,
suitability oversight and call clinic management.
. Developed and implemented training strategically aligned with key
business goals to revitalize restructured agency and increase hiring and
retention.
. Instrumental in development of a new agent field force, contributing to
significant increase in agency production.
RONALD F. STEVENSON, CLU ***********@*****.*** PAGE TWO
SAMSUNG LIFE INSURANCE - Seoul, Korea 2002 - 2007
Korea General Manager, Channel Marketing
Directed multi-channel marketing strategies for Korea's leading financial
services company.
. Revamped, retooled and retrained Korea's largest Financial Consultant
Channel.
. Introduced nation's first Variable product lines across channels,
propelling a 20% production increase.
. Enhanced brand equity and increased sales and profitability by developing
groundbreaking client-segmented marketing strategies, content, tools and
collateral across media, products and distribution channels.
. Developed online Wealth Management financial planning system, better
targeting sales to customer needs.
AMERICAN SKANDIA - Stamford, CT 2000
US National Marketing Director
Member of Leadership Council reporting to the Senior VP with P&L
responsibility for $1.7MM budget. Managed marketing staff, planned and
managed strategic direction of Variable Life Insurance Marketing for
multiple distribution channels including brokerage, wire house and bank.
Directed new product regulatory approval.
. Introduced and propelled Single Premium Variable Life to market share
leadership (#2.)
. Established brand recognition through multi-channel directed Continuing
Education Symposiums, and development of investment and advanced planning
oriented marketing collateral and communications.
. Coordinated investment products training and support for internal
wholesaler call center and external sales channels.
. Drove 22% cost savings by streaming and modernizing the go-to-market
methodology.
AXA FINANCIAL - New York, NY 1999 - 2000
Marketing Director
Developed Variable Life Insurance product marketing strategies and tools
for multiple sales channels, including broker/dealer.
. Realized cost efficiencies by merging collateral needs of agency,
brokerage and wire house channels.
. Introduced Corporate Owned Life Insurance promotion, increasing sales 15%
over prior year.
GUARDIAN LIFE INSURANCE COMPANY - New York, NY 1994 - 1999
Marketing Specialist
Developed new product strategy, introduction, positioning, marketing,
training, continuing education, promotion, and illustration software for
Variable Life, Disability Income Insurance and Long Term Care portfolios.
Pioneered re-branding and web development initiatives.
. Championed, introduced and marketed the company's first Variable Life
portfolios, exceeding projected sales.
. Developed innovative variable product go-to-market strategy, including
state regulatory filings, increasing product share.
. Created payroll deduction marketing system, returning the Disability
Income product line to profitability.
NEW YORK LIFE INSURANCE COMPANY - New York, NY 1986 - 1994
Training Manager
Developed and delivered training programs for successful agency field
force. Product specialist, advanced case advisor. Developed presentations
and tools, accompanied producers on calls.
. Propelled agency total production from 15th to 5th of 43 agencies in the
Northeast US Region.
. Achieved 54% increase in Disability sales.
EDUCATION
MS, Systems Management Courses - University of Southern California,
Overseas Division, Korea
Bachelor of Arts, English, Psychology - State University of New York,
Albany, NY
LICENSES, MEMBERSHIPS AND SKILLS
> Financial Products Marketing: Introduce, position and promote the full
range of individual and group financial products - including Investment,
Retirement and Wealth Management.
> International and Multicultural Marketing: Bilingual Korean, Written
Chinese.
> Licenses: FINRA Series 7, 6, 63, 24, Life, Health & Accident.
> Designations: American College, Chartered Life Underwriter designation,
ChFC, LUTCF courses.
> Affiliations: National COLI Directors; NAIFA; Project Management
Institute (PMI), Rotary.