Customer Service Home Health

Jennifer Riley

**** */* *******

Houston, Texas *7004

Main 832-***-****

Home 832-***-****

***********@*****.***

OBJECTIVE:

Articulate, energetic, customer service oriented self-started seeks an opportunity to become a valued-added employee of your company.

QUALIFICATIONS:

Highly motivated and committed to delivering top quality service.

Responsible and Self-motivated in setting goals and willing to work to achieve them.

Organizated and Use time and resources well; consider efficiency, planning and accountability very important.

Able to view problems in a positive way and propose solutions.

Enjoy contributing to a team effort and creating a good working environment.

Energetic, hard working, willing to learn and accept constructive criticism.

Ability to do typing, filing, answer phones in a professional and any other job related skills.

EDUCATION:

Jack Yates Senior High School Houston, Texas

Diploma 1998-2002

Houston Community College Houston, Texas

Major: Nursing 2004- 2007

EXPERIENCE:

G4S Security Solutions, Houston,TX

March 2015-present

Upscale Security officer

Perform security patrols of designated areas on foot. Watch for irregular or unusual conditions that may create security concerns or safety hazards. Sound alarms or call police or fire department in case of fire or presence of unauthorized persons. Permit authorized persons to enter property and monitors entrances and exits. Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements

Investigate and prepare reports on accidents, incidents, and suspicious activities. Provide assistance to customers, employees and visitors in a courteous and professional manner.

Central Home Health, Houston, TX

June 2007- 2015

Home Health Aide

Provide light housekeeping and homemaking tasks such as laundry, change bed linens, shop for food, plan and prepare meals. I also help clients get out of bed, bathe, dress, and groom. I accompany some clients to doctors' appointments or on other errands. Sometimes I provide instruction and psychological support to my clients. I also advise families and patients on nutrition, cleanliness, and household tasks.

Alamo/National Rental Car

Houston, TX

August 2007 - 2013

Exit Booth Agent/Customer Service

Face to Face transaction.

Prepare all rental documents accurately and completely.

Verify car information and VIN number for security and car control.

Use the Odyssey system and 10 number keys at all times.

Maintain the appearance of the Exit Booth.

Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

Assist customers with appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

Perform other customer service related duties, in addition to those listed, to ensure my service levels meets the needs of the customer.

Process credit/debit card and cash transactions at Rental and Return time.

Verify credit cards and credit back ground checks.

Verify Drivers License and make sure that the security of all the customers information is kept confidential.

Control a multi-line phone to switch customer and all others to the designated area of concern.

Quentin Mease Community HospitalHouston, Texas

Clerical/Medical Records

2004- 2005

Duties include: Adding new material to file records, and create new records as necessary. Gather material to be filed from departments and employees. Perform general office duties such as operating office machines, and sorting mail. Assign and record or stamp identification numbers or codes in order to index materials for filing and answer questions about records and files. Also made sure that insurance information was up to date and correct.

M D Anderson Cancer Hospital Houston, Texas

Pathology File Clerk

2002-2002

Was primarily responsible for conducting general office duties. Duties included filing confidential documents in alphabetical and numerical order. Answered a high volume of phone calls, and transferred calls to appropriate party. Also opened and sent off mail and slides, data-entry, taking messages and followed other assigned duties from supervisor on duty.

Summary:

Employee that is hard working and willing to do what is asked of me to improve my skills and overall production for the company. Reliable and adaptable to any situation with the ability to view problems in positive way and come up with a solution for a problem. Looking for a company to grow strong with and retire from.

Contact this candidate