Project Manager Customer Service

ALI MANZOOR HUSSAIN **********@*******.***

BILINGUAL CLERK PROPERTY ADMINISTRATOR 647-***-****

executIve summary

Strong interpersonal and customer service skills.

French Bilingual and working knowledge of Spanish, Arabic and Urdu.

Excellent writing skills and proficient with MS Office software.

Knowledge of Residential Tenants Act and Ontario Building Code.

Well versed in the preventive and corrective maintenance of buildings.

Experienced in the coordination and supervision of contractors and consultants.

Interdisciplinary experience of design, detailing and construction of new projects as well as remodeling of

existing facilities.

Diploma in Property Administration and Bachelor’s in Architectural Studies.

employment history

FRONT DESK CLERK 2012 - 2013 18 YONGE STREET CONDOS, TORONTO, CANADA

Project background: A 40 storey building containing nearly 500 residential suites in downtown Toronto. Staffed

with Property and Assistant Property Managers, cleaning and security personnel.

Position summary: Responsible for maintaining consistent presence at work station and interacting with residents

either in-person, by phone, e-mail or via specialized software.

Taking action on all resident complaints and queries by following the work order system.

Provision of access control services.

Organized all appropriately loaned keys to vendors, contractors, realtors, and guests.

Working weekends and night shifts required a special atten tion to reporting incidents and anti-social behaviour.

All reservations for conference room, party room, massage and sauna, gym and swimming pool were smoothly

organized.

Efficient coordination of package deliveries.

Scheduling and coordination of move-ins and facilitating move-outs and inspections.

SNR. SITE ARCHITECT 2010 – 2012 KING ABDULLAH FINANCIAL DISTRICT, RIYADH, SAUDI ARABIA

Project background: A 180 hectare development of some 50 high rise and medium rise bui ldings for the financial

sector of Saudi Arabia. Has monorail and underground road access, offices, retail, housing, public amenities and

entertainment as well as water and botanical areas, public squares and integrated skywalk system.

Position summary: Responsible for coordinating the supervision of 30+ storey towers. Approval of material

submissions as per specifications. Approval of subcontractors and making visits to manufacturing fa cilities.

Participating in progress meetings with Main Contractor. Checking and approval of Shop Drawings.

Project was in its early stages, guided the setup of an onsite as well as an online document control system for

drawings and sub-contractors submissions.

Investigated and approved material submissions and where necessary visited manufacturing facilities for

verification of production and service standards.

Approved architectural shop drawings.

Participated in progress meetings with main contrac tor.

Daily inspection, documentation and reporting to Project Manager of onsite progress and quality of work for 2

multistory towers.

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CHIEF ARCHITECT 2009 - 2010 HOSPITAL CONSTRUCTION COMPANY, JEDDAH, SAUDI ARABIA

Company background: Saudi German Hospitals Group is considered the largest private healthcare company in the

MENA region (Middle East & North Africa). The group is a multi functional healthcare company which is considered

a healthcare developer and not just an operator. It constructs its own hospitals (1000+ Construction staff) and

finances its developments with the support of local Government and development banks.

Position summary: In charge of Design Section coordinating all work related to design / drawings of Architecture,

Structure, HVAC, Plumbing and Electrical before it was issued to sites.

Supervised architectural staff in the production of presentation and working drawing s to meet tight schedules.

Ensured the smooth operation of design development and working drawings in consultation with Director,

owners, site managers, contractors and suppliers.

Designed a 15,000 sq.mtrs 100 bed hospital with inpatients and outpatients facilities.

Design and extensions of facilities at several of the company’s hospitals including n eo-natal department, dental

department and coordination for installation of medical equipment.

Deeply involved in the design and construction of Gold Gyms in Jeddah and Riyadh.

PROJECT ENGINEER - ARCHITECT TENANT COORDINATOR 2001 - 2008 AMT FACILITIES MAINTENANCE

Company background: Al Mahmal provides facility management services in the areas of operation and

maintenance, modification and alteration, technical and engineering studies, janitorial and hospitality services,

landscaping, and physical security. Company had over 200 employees.

Position summary:

Architectural consultancy for all company’s projects.

Project Engineer in charge of 36 electrical, mechanical and arc hitectural maintenance staff doing preventive and

corrective maintenance and job requests of Shopping Centre and Office Tower.

Extension, remodeling and interior design at several projects.

Design of company housing.

Design and supervision of Food Court.

Tenant Coordinator for the Red Sea Mall in Jeddah.

Review design submissions oversee the fitting out works to ensure adherence to Tenant Fit out Guideline.

Design and estimating of projects, drafting of agreements and correspondence.

Interviewing and assessment of architectural staff of company’s projects.

Handing and taking over of new projects and snag listing.

Preparation of maintenance proposals.

additional career history

Snr Architect / Project Manager . . . . . . . . . . . . . Progressive Consultants

Snr Architect . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unicon International,

Owner / Manager . . . . . . . . . . . . . . . . . . . . . . . . Hussain Associates

Project Architect . . . . . . . . . . . . . . . . . . . . . . . . . Vedat Dalokay

Architect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Suhail & Pasha

Assistant Architect . . . . . . . . . . . . . . . . . . . . . . . Gray & Baynes

education and expertise

Diploma in Property Administration Access Business College, Toronto.

Bachelor of Architectural Studies Oxford Brookes University, England .

Ontario Building Code (BCIN) OBOA / George Brown College, Toronto.

Software: AutoCAD MS Office Suite

ISO awareness workshops

Languages spoken: English, French, Urdu and Arabic

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