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Customer Service Manager

Location:
Broomfield, CO
Posted:
May 01, 2015

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Resume:

Gino D. Hudson Primary Phone 313-***-****

***** ******* #***** ********* ***** 734-***-****

Belleville, MI 48111

Email:***********@***.***

Objective:

Seeking a position in Materials, Purchasing, Scheduling, Planning and

Logistic or Warehouse Management. Also, I would consider any other

position involving coordinating, consolidating and moving productive

material.

Employment History:

Piston Automotive Group

12/14-5/15 Contract Position

Warehouse Supervisor

Responsible for all Shipping/Receiving of FG, Sequencing, WIP and MRO

materials. Responsible for warehousing of all incoming parts to correct

storage locations. Responsible for coordinating daily activities to achieve

business metrics and implementing WCM tools and processes as related to

material flow. Responsible for inventory control and material flow

throughout the plant. Responsible for creating all BOL in TRANS4M system

for direct shipments base on customers' 830/862 releases and verifying ASN

Transmissions upon release of shipment in Ford eddL Portal. Accountable

for ensuring employees are performing their duties and to ensure the

standards and guidelines were being met as dictated by plant leadership.

Responsible for providing support to the production areas, organizing

inventory and keeping parts on stock at line side at all times and to

ensure Material handlers provide part shortage information to Master

Scheduler on time. Responsible for meeting JIT window times and demands

of the customers set schedule to ensure sequencing blends were shipped

correctly. Responsible for leading the safety, delivery, quality and morale

of the hourly team. Accountable and responsible for 11-12 forklift

operators of the materials department. Responsible for cleanliness of the

shipping/receiving. Responsible and required to oversee and develop highly

functioning work teams, comprised of Team Leaders and Team members and

practice Leadership Principles. Responsible for enforcing Health & Safety

regulation, Company rules, policies and procedures. Conducted incidents

investigation. Conducted employee training. Corrected substandard acts or

conditions. Responsible and understanding of frequent distractions and

interruptions as well as the multiple demands and challenging of a fast

pace, team orientated environment. Responsible for Developing and providing

a constant communication with employees, peers, management, corporate and

customers.

P&F Sysytems (MAGNA)

3/2011-11/2014

Material Supervisor

Responsible for all incoming material, FG materials, WIP material and MRO

materials. Responsible for 2 FG Warehouses and 2 storage Warehouses.

Responsible for all incoming customer containers, vendor returnable

containers and company containers Responsible for workplace organization

and implementation of material storage locations. Responsible for ensuring

that all OEM's, vendors and Sister Companies shipped to MRP releases.

Responsible for maintaining all BOL's, invoices and quality date of all

incoming material, as well as Transmission of EDI/ASN's ( Manually and

Electronically) and Monitoring of ASN Transmissions. Responsible for

Warehouses layouts and ensuring that all incoming material (Raw, WIP and

Containers) were stored and put into their proper and correct locations.

Responsible for checking customers daily 862 releases and creating work

orders from 862 releases. Responsible for checking Chrysler Smart System

(ESupplier Connect, CRATES, Covisint Ford DDL and GM Clips for supplier

shortages, float and critical tickets as well as maintaining container

management. Responsible for scheduling window times for all returnable

totes, containers and racks and dock location. Establish and maintained

interaction with production scheduling and drove improvement in supplier

performance. Responsible for correcting and minimizing inventory by

ensuring that a system and practices were in place (cycle counts).

Responsible for accepting and processing Purchase Order Requisitions

Request into CMS RAMN 06 system to obtain a PO number for approve

purchases. Responsible for scheduling quarterly and year end inventories

counts. Responsible for container management, Hilo maintenance and safety.

Responsible 24 indirect and 3 indirect

Martinrea Fabco Hot Stampings, Inc.

3/2010 - 3/2011 Contract Position

Purchasing/Maintenance Analyst

Responsible for accepting and processing, Purchasing Order Requisitions

Request into the CMS RAMN 06 system to obtain a PO number for approved

request. Responsible for contacting all vendors to obtain 3 quotes of

prices and accepting the lowest quote for purchasing. Responsible for

ordering all MRO items (maintenance or machine equipment parts) and

conducting follow-ups with vendors, on all MRO back order items and

coordinating with vendors on the ETA of delivery, of all MRO purchases.

Responsible for collecting and uploading all MRO invoices into CMS as well

as posting and closing all PO numbers in CMS. Responsible for collecting

all mechanical downtime related to maintenance issues and compiling data

into a daily report.

Plastech Frenchtown ll

10/2007-3/2010

Materials Supervisor

Supervised material handlers, sequencing workers, forklift operators, and

record keepers within the materials department; worked with production

personnel to match material availability to production schedules; directed

movement of materials between receiving, production, storage and shipping;

analyzed orders, shipping notices, invoices and bills of lading to

determine shipping priorities, shipping methods and work assignments;

determined space requirements and position of materials in boxcars and

trucks; audited inbound and outbound shipments to ensure accuracy and

completeness; resolved Timeliness, Smart Quality and container issues with

DCX and General Motors; tracked and reported out on production orders;

served as the plant liaison to corporate management; enforce policies and

procedures to ensure a safe workplace; inspected and facilitated the repair

of material handling tools and equipment; maintained vehicle maintenance

records.

TNT LOGISTICS, BROWNTOWN, MI

7/2005-9/2007

Materials Planning & Logistics Supervisor

Analyzed and coordinated various aspects of logistics for a 500,000 sq. ft.

facility that received material via truck, rail and air; supervised the

tracking of critical freight shipments; worked with suppliers, carriers and

plant associates to identify and prevent potential problems; drove

continuous improvements; trained and supervised administrative and hourly

employees; enforced company, environmental, quality and safety policies and

procedures; developed and monitoring of KPI's (Key Performance Indicators);

prepared daily operational and quality reports; periodically supervised

other production areas.

COLLINS & AIKMAN, Sterling HTS, MI

8/2002 - 6/2005

Material Logistic Warehouse Manager

Managed warehouse and logistical planning for a 500,000 sq. ft cross-dock

facility; created routing and scheduling of all material deliveries;

maintained production schedules and inventory reports; processed work

orders; staffed and trained all logistics personnel; developed a daily

logistics plan for the most cost efficient movement of materials; developed

warehouse and customer service performance metric.

BING METAL GROUP, DETROIT, MI

11/2001 - 7/2002 CONTRACT POSITION

Quality Analyst / Production Manager

Inspected all material for production and customer shipment; responsible

for 2 direct report (floor supervisor) & 20 indirect report (crane

operator, hi-lo drivers, shipping clerk, material handlers).

APRIL STEEL, DEARBORN, MI

3/1998 - 11/2001

Warehouse Material Manager

Managed receipts of Master Coils through the MIS System; verified ASN for

completed shipments; handled scheduling, rejected material, vendor claims

and non-conforming materials; managed productive material and warehouse

inventory; routed and scheduled material movement; updated QA 9000 and ISO

14000 documentation; hired, trained and managed all warehouse and

supervision personnel; designed the warehouse layout.

BONDON CONSTRUCTION CO., DETROIT, MI

10/1993 - 2/1998

CO-Owner/Labor

Managed customer accounts and payroll; hired and trained laborers.

US NAVY, NORFOLK, VA

4/1986 - 10/1993

Ltjg(Lieutenant Junior Grade)

Operated supply storerooms and warehouses on various navel ships; oversaw

ship-to-shore operations during Desert Storm; supplied construction

material to naval combat construction units; Completed payable and

receiving reports and many other logistics documents; purchased material

within the Naval Logistical system while staying within budgetary

constraints.

Education, Licenses, Certificates:

BS/Business Management: 1993 Hampton University- Major:

Marketing/Sales

Hampton, VA

Skills and Abilities:

Honorably Discharged Navy Veteran

Efficient knowledge in Lean Manufacturing

Possesses knowledge of Kanban System

Computer Skills:

Hardware: Dell, IBM, MAC, Compaq and compatibles.

Software: Microsoft Word and Excel; TRANS4M, AS4000, CMS ASN-EDI BOM MRP;

PKMS 2.3;

Smart System; MIS System



Contact this candidate