Donna Dyer
********@*****.***
Document Management / Expediting / Office Management / Logistics Management / Supply Chain Management / Training and Instructions / Shipping Management
Highly experienced logistics operator and office manager specializing in shipping operations, expediting information, and logistics and supply chain management procedures, and document control. Strong asset in shipping operations and office requirements and documentation requirements are met. Superior capabilities in coordination between disciplines and in tracking and interpreting detailed data from multiple sources.
* Years of superior experience in the related field of Office Manager, including documentation controls and configuration management and in the related field of Shipping/Receiving Clerk.
* Exceptional initiative and dedication as an individual employee and superior team building attributes, skills and capabilities
* Utilizes outstanding positive, professional attitude when dealing with difficult clients
* Exemplary oral and written communication skills
* Knowledge of Microsoft Office Suite, including Excel, Word, Outlook, Explorer, AS400, SAP, Lotus Notes and Lotus 123, Cincom and Quickbooks. WT4000 wearable Barcode Scanner.
KEY SKILLS:
* Excellent learning abilities, adapting very well to challenging and continually changing situations.
* Successfully prioritizes and organizes daily office, shipping and expediting routines. Proven ability to set challenging goals and meet most deadlines early.
* Continually improving employee skills and professional qualifications
* Well posed, confident, and very productive under pressure
SELECTED ACCOMPLISHMENTS:
* Communicates well with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
* Contacts carrier and vendor representatives to make timely arrangements and issue detailed instructions for shipping and delivery of materials. Makes uniformly good logistic decisions regarding priority of shipment and timing of vendor data and documentation.
* Confers and corresponds with vendor representatives to swiftly rectify problems, such as data entry, schedule milestones, identify damages, shortages, and nonconformance to specifications.
* Reviews files, records, and other documents to obtain information to respond to vendor and management requests and swiftly corrects discrepancies with vendors.
* Maintains logistic databases with up to date information and provides timely reports to management. Prepares logistic documents, such as work orders, bill of lading, and shippig orders to expeditiously route materials and tracks progress.
* Computes, records, and proofreads extensive detailed data and other important contractual information, such as records or reports, and vendor data requirements.
* Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer. * Records office management data, for reporting, accounting, and recordkeeping. Compile, copy, sort, file records of office activities, business transactions, and data collection.
* Customer orders put on Excel Spreadsheets to break down what orders were complete to ship and what orders were still open.
* Picking/packing parts for Toyota Dealerships
PROFESSIONAL WORK HISTORY:
* GULF STATE TOYOTA Sealy, TX 2014-2015
Warehouse Associate
* PENTAIR VALVES & CONTROL Stafford, TX 2007-2014
formerly Tyco Valves & Control
Expediter & Logistics Coordinator
* THREE PALMS EXTREME SPORTS Conroe, TX 2006-2007
Gate Clerk & Cashier
* POWER REPS, INC Richmond, TX 2006-2006
Expediter
* ALBIS PLASTICS CORPORATION Rosenberg, TX 1997-2006
Traffic Clerk, Shipping Coordinator
* GOOD BEGINNINGS DAY CARE Rosenberg, TX 1995-1997
Teacher
* NATIONAL PLASTICS MOLDERS Fulshear, TX 1994-1995
Office Manager
* WRIGHT BUILDING PRODUCTS Stafford, TX 1991-1994
Office Manager
* STAY HOME MOM Corsicana, TX 1990-1991
Daughter was born
* STAY HOME MOM Corsicana, TX 1987-1990
Raised son
* KMART DISTRIBUTION CENTER Corsicana, TX 1981-1987
Receiving Clerk, Floater, Switchboard, Data Entry
EDUCATION:
* TRINITY VALLEY COMM COLLEGE Athens, TX 1980-1981
formerly Henderson Co Jr College
* ATHENS HIGH SCHOOL Athens, TX 1976-1980
REFERENCES:
Daniel Ybarra
Katrina Grant
David Dick